Friday, April 28, 2017

How to better manage your G Suite domain as an administrator

G Suite is a package of cloud-based services that can provide your organization with an entirely new way to collaborate online. It's more than just email and chat, it provides video conferencing, social media, real-time document collaboration, and a powerful, yet under-rated, administration console for domain-wide management. Unfortunately, many organizations overlook the capabilities of the G Suite admin console. Hopefully this post will shed light on some of these capabilities. Here are a few great ways to better manage your G Suite domain as an administrator:

Add users and manage services in the Google Admin console:
This should be a no-brainer, but to allow folks in your organization to start using G Suite, you must add them to you account first.  To do this, you need to login to your Google Admin console (desktop or mobile). You can also use this console to manage all other aspects of your domain and users, including user services and password resets. 

Add layers of privacy and security:
G Suite includes many important security features that are designed to you company's data safe and protected. You can add additional layers of security to your users' accounts by enabling 2-step verification and enabling anti-spoofing measures to combat email abuse. Here are some security best practices to consider.

Control users' access to services and features:
By default, most services are turned on for all your users, but you can turn off the ones that you don't want users to use, via the admin console. You can even tailor how services work for specific users by applying different policies to different users. For example, you may want to turn on Google Hangouts for your entire sales team or allow only your support department to have 2-step verification.

Switch your business email to Gmail:
By default, users you add to your G Suite domain get an email address at the domain you provided when you created your account. If they're currently using this address with your old mail service, however, you decide when to make the switch. Mail will not start flowing to their Gmail account until the domain's MX records are changed to point to Google servers. Here's how to setup Gmail for your team.

Use a Google Cloud parter for deployment, training, and support:
To ensure a smooth transition to G Suite, Google recommends partners like us (Interlock IT) to provide a rich set of resources. Interlock IT provides end-user training, admin console training, support, and migration services to assist with your rollout. Here's a previous post one why you should use a Google Cloud partner. We also recommend using the G Suite learning centre for quickstart guides, videos, and additional tips. 

Grant admin privileges to your IT staff:
Regardless of the size of your organization, it's recommended that you distribute the responsibility of managing your users and services among a select group of trusted users. You can do this by granting administrator privileges to these users. Users that you have given admin privileges to arrive at the admin console just like you do. In comparison, users who do not have admin privileges do not see an admin console when they sign in, but rather go straight to their list of managed services. 

Manage new feature releases for your users:
Because G Suite is fully cloud-based, you and your users receive new features and updates automatically, without the need to install or update software. Some administrators prefer to know of these updates and want the ability to track upcoming releases. To do this, simply go to the release calendar or G Suite updates blog. You can also control when new features become available to your users by setting up your G Suite release process

Manage your mobile users remotely:
You can use the admin console to manage users' mobile devices, enforce security policies, remotely wipe lost/stolen devices, and much more. Here's how to manage your users' mobile devices.

Track usage and trends:
Adoption tracking is important; it's what tells you that your users are actually utilizing the tools available to them. By viewing the usage graphs and reports in your admin console, you can monitor how individual services are being used across your organization. This is a great visual to provide insight and assess your team's use of collaboration, identify unwanted security patterns, and even track other trends.

Add domains for free:
If your organization acquires a new domain name or has multiple domains, you can add all your domains to your account at no additional cost. This allows your users to have multiple identities across one or more of your domains while sharing services as part of single organization.

These are just a few useful things to know about the admin console. It's a highly versatile and capable tool to allow administrators unified control and management. Click here to learn more about the G Suite admin console or get in touch with us today