tag:blogger.com,1999:blog-81248384549034469582024-03-12T12:38:45.672-04:00Google Workspace and Cloud IntegrationInterlock IT Inc. - moving businesses to the cloud since 2009FranFranhttp://www.blogger.com/profile/09272601475728113963noreply@blogger.comBlogger197125tag:blogger.com,1999:blog-8124838454903446958.post-71196630962649077042024-03-12T12:11:00.004-04:002024-03-12T12:38:13.228-04:00Making the Switch: Transition from Google Workspace to Microsoft 365<div style="background: white; line-height: normal; margin-bottom: 0in;"><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_PfUhQPrqYJXLYGxbV-255XZ3A9QA3TjtJjEpI6EqmhSezEGWHHPoiqMeiW3tahgAEh1zJ3Dd6S2EyMsXVmQLgIHwMYxCOuLa_KFTpiFwS-snJbbDVNVR_ty3Md4m3aMNVRovsgFHEHpV7eEsFlM74NY1DHFCHdins7LHMVu6n30gOkJYl3wWXLHmnF4D/s2000/Ivory%20Black%20Elegant%20Classic%20Aesthetic%20Social%20Media%20Manager%20LinkedIn%20Banner.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Google Workspace to Microsoft 365" border="0" data-original-height="600" data-original-width="2000" height="192" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_PfUhQPrqYJXLYGxbV-255XZ3A9QA3TjtJjEpI6EqmhSezEGWHHPoiqMeiW3tahgAEh1zJ3Dd6S2EyMsXVmQLgIHwMYxCOuLa_KFTpiFwS-snJbbDVNVR_ty3Md4m3aMNVRovsgFHEHpV7eEsFlM74NY1DHFCHdins7LHMVu6n30gOkJYl3wWXLHmnF4D/w640-h192/Ivory%20Black%20Elegant%20Classic%20Aesthetic%20Social%20Media%20Manager%20LinkedIn%20Banner.png" title="Google Workspace to Microsoft 365" width="640" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Companies
are always on the lookout for ways to streamline their operations and foster
improved teamwork.</span><span face="Arial, sans-serif" style="font-size: 12pt;"> Google Workspace and Microsoft Office 365 stand out as
popular choices among cloud-based productivity suites. Sometimes, organizations
contemplate transitioning from Google Workspace to Microsoft Office 365, driven
by a variety of factors.</span><span face="Arial, sans-serif" style="font-size: 12pt;"><br /></span><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face="Arial, sans-serif" style="background: white; font-size: 12pt;">Embracing
cloud technologies can transform any organization, but migrating can raise
concerns. Some worry about time or expertise for large data transfers, others
fear data loss. Cost is another concern. However, with technology evolving
rapidly, transitioning to the cloud is more crucial than ever. This blog will
explore data migration and </span><span face="Arial, sans-serif" style="background: white; font-size: 12pt;">considerations of
migrating from Google Workspace to Microsoft 365.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face="Arial, sans-serif" style="background: white; font-size: 12pt;"><br /></span><h2 style="text-align: left;"><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">What is
Data Migration?</span></b></h2></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Suppose
an organization is currently using Google Workspace for all its documents,
emails, and collaboration tools, but they have made the decision to switch to
Microsoft 365. In this context, data migration involves the transfer of all
existing files, emails, and other critical data from Google Workspace to
Microsoft 365.<br /></span><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">It is
essentially like relocating the entire digital workspace from one platform to
another. This process ensures that no important information is lost during the
transition and that everything continues to function seamlessly in the new
digital environment.<br /></span><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">In
summary, data migration refers to the process of moving digital information
from one platform or system to another, and in this case, it's about
transitioning from Google Workspace to Microsoft 365.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><h2 style="text-align: left;"><b><span face="Arial, sans-serif" style="font-size: 12pt;">Why do we need to transfer
Google Workspace to Microsoft 365?</span></b></h2><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">It is
crucial to really understand what an organization needs and why are they
contemplating the change. Let us explore some common reasons why organizations
decide to make this transition. Recognizing the reasons for the migration is
essential, as it directs both the planning and execution stages.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><h3 style="text-align: left;"><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Integration
with the Microsoft Ecosystem</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">For
organizations that heavily depend on Microsoft applications such as Outlook,
SharePoint, and Teams, transitioning to Microsoft 365 offers seamless
integration and a cohesive experience across these platforms.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><h3 style="text-align: left;"><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Familiarity
with Microsoft Tools</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">If an
organization's users are more accustomed to Microsoft Office applications and
workflows, migrating to Microsoft 365 can decrease the learning curve and
improve user productivity. </span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><h3 style="text-align: left;"><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Collaboration
in Microsoft Teams</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">If an
organization favors Microsoft Teams for collaboration, migrating to Microsoft
365 offers a more integrated and unified experience within the Teams
environment. </span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><b><span face="Arial, sans-serif" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; color: #0d0d0d; font-size: 12pt;"><br /></span></b></div><h2 style="background: white; line-height: normal; margin-bottom: 0in; text-align: left;"><b><span face="Arial, sans-serif" style="background-attachment: initial; background-clip: initial; background-image: initial; background-origin: initial; background-position: initial; background-repeat: initial; background-size: initial; color: #0d0d0d; font-size: 12pt;">When to
Consider Switching</span></b></h2><div style="background: white; line-height: normal; margin-bottom: 0in;"><h3 style="text-align: left;"><b><span face="Arial, sans-serif" style="font-size: 12pt;">Contract Negotiation Time</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">An
ideal moment for an organization to consider transitioning to Microsoft 365 is
when its current service contract approaches renewal. Contract renewals offer
natural opportunities to assess the effectiveness of existing solutions and
explore alternatives. This timing also provides the organization with the
flexibility to negotiate new terms that better align with its current needs and
future expansion plans.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><h3 style="text-align: left;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Organizational
Change</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">When
organizations are merging, scaling up operations, or undergoing digital
transformation, it's crucial to reassess their tools. In such situations,
Microsoft 365 stands out for its seamless integration with other Microsoft
products and its ability to scale according to their needs. Opting for a
platform that can adapt to their new organizational structure or increased
demands can facilitate a smoother transition and ensure long-term success.</span></div><div style="background: white; line-height: normal; margin-bottom: 0in;"><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><br /></span><h3 style="text-align: left;"><b><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Security
and Compliance</span></b></h3><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">Considering
new industry regulations or stricter data protection laws? Microsoft 365 offers
robust compliance tools and advanced security features to meet these
requirements effortlessly. Stay compliant and safeguard your data against
emerging threats with peace of mind.<br /></span><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"> <br /></span><h2 style="text-align: left;"><b><span face="Arial, sans-serif" style="font-size: 12pt;">What’s
next?</span></b></h2><span face=""Arial",sans-serif" style="background: white; color: #0d0d0d; font-size: 12pt; line-height: 107%; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;">With over a decade of
experience as a Microsoft Partner, Interlock IT is your go-to expert for
transitioning from Google Workspace to Microsoft 365. Our custom-tailored
packages ensure a smooth shift, minimizing disruption while maximizing the
perks of your new digital workspace.</span><span face=""Arial",sans-serif" style="font-size: 12pt; line-height: 107%; mso-fareast-font-family: "Times New Roman"; mso-font-kerning: 0pt; mso-ligatures: none;"><a href="https://www.interlockit.com/office-365"><span style="background: white; color: #0d0d0d;"> </span><span style="background: white; color: #1155cc;">Reach
out today to discover how Microsoft 365 can elevate your business in
productivity, security, and collaboration.</span></a></span></div><p>
</p><div style="background-color: white; line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt; padding: 0pt 0pt 12pt; text-align: left;"><span id="docs-internal-guid-d9e1208f-7fff-7675-752d-323959cbf68f"></span></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-14189494843757626142024-02-06T10:52:00.002-05:002024-02-06T10:52:46.365-05:00Afi.ai: Your Trusted Partner in Cloud Data Protection<p> </p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXi0f1L1wTZ3YOt9Vq-Q2IJQfNhMdbJLiMZIiNz0BNW1R9z5uUW7s_NM5P8JPDtCxduKw4-Ja9aiWrFRaqh8Z3qB6dbaRGjoShGpyAPbKymLwlTlXHT6IzBhIXKNpTNd-Y7d467iLVTuw0mRu9vvkZ2b_IDfL7sxHSyhrNlNxrsoYjT83mlAi_pbtJsUBb/s800/afi-partner-banner.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Afi.ai Your Trusted Partner in Cloud Data Protection" border="0" data-original-height="400" data-original-width="800" height="160" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXi0f1L1wTZ3YOt9Vq-Q2IJQfNhMdbJLiMZIiNz0BNW1R9z5uUW7s_NM5P8JPDtCxduKw4-Ja9aiWrFRaqh8Z3qB6dbaRGjoShGpyAPbKymLwlTlXHT6IzBhIXKNpTNd-Y7d467iLVTuw0mRu9vvkZ2b_IDfL7sxHSyhrNlNxrsoYjT83mlAi_pbtJsUBb/w320-h160/afi-partner-banner.png" title="Afi.ai Your Trusted Partner in Cloud Data Protection" width="320" /></a></div><br /><p></p><p><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">When assessing potential threats to business, data loss is one threat that cannot be ignored. Data loss is not only statistically common, but also surprisingly expensive.</span></p><span id="docs-internal-guid-ea25354b-7fff-5a69-3865-2c39ee7c8087"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">According to </span><a href="https://www.ibm.com/reports/data-breach" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">IBM’s 2023 report</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">:</span></p><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px; text-align: left;"><li><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">The </span><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">average cost of a data breach for businesses with fewer than 500 employees was over 3 million USD.</span></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">As </span><span style="font-size: 12pt;">many as 6% of data breaches were initiated by malicious employees.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Id</span><span style="font-size: 12pt;">entifying and containing a data breach took an average of 277 days.</span></p></li></ul><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">While IBM’s findings focus on malicious data breaches, other risks exist:</span></p><ul style="margin-bottom: 0px; margin-top: 0px; padding-inline-start: 48px; text-align: left;"><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">A</span><span style="font-size: 12pt;">ccidental deletion by employees or trusted collaborators.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space-collapse: preserve;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">S<span style="font-size: 12pt;">oftware failures, bugs, and glitches.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space-collapse: preserve;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt;">F</span><span style="font-size: 12pt;">ailures at the service provider level, e.g. Google or Microsoft facing a natural disaster.</span></p></li></ul><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><a href="https://www.gartner.com/en/newsroom/press-releases/2021-11-10-gartner-says-cloud-will-be-the-centerpiece-of-new-digital-experiences#:~:text=By%202025%2C%20Gartner%20estimates%20that,to%20be%20aligned%20by%20products." style="text-decoration-line: none;"><span style="color: blue; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">Predictions suggest that by 2025</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">, around 85% of organizations will embrace a cloud-first strategy. As businesses increasingly depend on platforms such as Microsoft 365 and Google Workspace for data storage, they need to confront the potential consequences of hacks, accidents, or unforeseen disasters. With the</span><a href="https://www.statista.com/statistics/204457/businesses-ransomware-attack-rate/" style="text-decoration-line: none;"><span style="color: black; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> </span><span style="color: blue; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">uptick in ransomware attacks</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">, prioritizing data security has become crucial, as data loss could inflict significant harm on any business.</span></p><h2 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Almost All Companies Have Cloud Storage; Now, They Need Cloud-to-Cloud Backup</span></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Google Workspace and Microsoft 365 leverage the power of cloud storage, enabling global collaboration and real-time productivity across diverse teams. Yet, with increased accessibility comes a host of security challenges—both internal and external.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Internally, human error poses a threat to data security. Accidental deletions by users, confusion, or malicious intent by those with editing privileges, and occasional IT department errors like deleting accounts without preserving crucial data can compromise sensitive information.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Externally, hacking and phishing attempts target employees, aiming to gain unauthorized access to a company's cloud storage. Even the cloud storage providers themselves are not immune, as viruses, negligence, or physical server damage can still jeopardize critical data.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Given these risks, businesses seeking to prevent the serious repercussions of data loss need to understand the crucial role of backups. This goes beyond safeguarding physical devices and includes securing cloud storage services. Despite the seemingly abstract concept of "cloud storage," the truth is that everyone's data resides on physical servers. Without robust backup copies, businesses open themselves up to the looming threat of data loss or cyberattacks.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"></p><h2 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Cloud-to-Cloud Services</span></h2><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><div><span style="font-size: 12pt;">A widely embraced solution for data loss is cloud-to-cloud (C2C) backup. This is designed to efficiently migrate data from an existing cloud, such as Google Workspace or Microsoft 365, to a private service provider. C2C providers offer proprietary backup software, enabling businesses to tailor their backup plans with ease.</span></div></span><p></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"></p><h2 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Afi.ai is the Go-To Choice for Reliable Cloud-to-Cloud Services</span></h2><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi provides a reliable and scalable data protection service crafted to seamlessly support diverse cloud data sources. Whether it is a small business or a larger enterprise hiring new employees, ensuring comprehensive data backup requires no special steps. With Afi, there are no software installations; a simple setup allows automatic scaling to meet the specific requirements of the business. One can rest assure that Afi seamlessly integrates with various cloud products, including Google Workspace and Microsoft 365, eliminating concerns about compatibility with different data sources.</span><p></p><h2 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Enjoy Multiple Benefits by Choosing Afi for Cloud-Based Backup Services</span></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Numerous companies are turning to cloud backup solutions to address data protection challenges. Why the shift? Solutions like Afi seamlessly integrate advanced backup techniques with secure cloud technologies, ensuring organizations enjoy prompt and dependable recovery of essential enterprise data. Explore these three compelling reasons to make the move to the cloud for efficient data backup and storage:</span></p><ol style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Ransomware Protection</span></p></li></ol></span><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Ransomware has the potential to infiltrate users' devices, encrypting stored information, including Google Drive and OneDrive files and other data within Google Workspace and Microsoft 365. Afi incorporates an integrated ransomware protection engine designed to identify ransomware attacks, triggering proactive backup procedures before the ransomware can propagate throughout the infrastructure. The resulting recovery points from these backup processes are immutable, ensuring it cannot be encrypted or altered. This functionality enables the recovery of Google Workspace or Microsoft 365 data post-attack.</span></p></span></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">What Afi can accomplish:</span></p></span></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><ul style="text-align: left;"><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Detect ransomware and promptly alert your Google Workspace/Microsoft 365 administrator.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Conduct preemptive backups of Google Workspace/Microsoft 365 before data is compromised.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Apply labels to recovery points, indicating changes between versions and highlighting the last unaffected version of data before encryption.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Restore data from the last or any previous recovery points preceding ransomware incidents.</span></p></li></ul></blockquote><span><ol start="2" style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Disaster Recovery</span></p></li></ol></span><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Disaster recovery refers to the set of strategies and processes a business adopts to resume its critical operations after a disruptive event, such as a natural disaster, cyberattack, equipment failure, or any unforeseen incident that severely impacts regular business functions. The goal is to restore data, applications, and systems swiftly, ensuring minimal downtime and preserving business continuity.</span></p></span></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="background-color: white; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">How Afi can help:</span></p></span></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><ul style="text-align: left;"><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Quick Data Recovery:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Afi offers fast and efficient data recovery mechanisms. In the aftermath of a disaster, companies can swiftly retrieve their data from the cloud, minimizing downtime and ensuring business continuity.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Instant Offline Data Export:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Unlike some backup solutions that prioritize cost savings by storing data in locations with delayed accessibility, Afi takes a different approach. With Afi, one can access the data in an instant. Afi ensures that cost-effective storage does not compromise quick access. It is designed to provide immediate data retrieval, eliminating the delays associated with storing data offline or in resources that hinder swift accessibility.</span></p></li><li aria-level="1" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Off-Site Storage:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Storing backups in the cloud provides geographical separation from the primary business location. </span><span style="background-color: white; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Supported Afi regions include the USA, Canada, the EU, the United Kingdom, and Australia.</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> This geographical diversity ensures that even if a local disaster impacts the company's physical infrastructure, the data stored in the cloud remains unaffected.</span></p></li></ul></span></blockquote><span><ol start="3" style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Data Retention</span></p></li></ol></span><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Data retention in the cloud is about keeping and organizing data and figuring out the rules for storing, managing, and eventually getting rid of it. It ensures that data is stored within the specific rules and needs of each cloud platform used by a company. This approach helps meet retention policies and comply with the requirements of various cloud environments, like Google Workspace and Microsoft 365.</span></p></span></blockquote><blockquote style="border: none; margin: 0 0 0 40px; padding: 0px;"><span><p style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi enables versioning for Google Docs and Microsoft files, allows the recovery of permanently deleted items, and provides unlimited data retention. Refer to the table below to understand the extensive capabilities of Afi in recovering and retaining lost data.</span></p></span></blockquote><span><div align="left" dir="ltr" style="margin-left: 0pt;"><table style="border-collapse: collapse; border: none;"><colgroup><col width="294"></col><col width="295"></col></colgroup><tbody><tr style="height: 16.5pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> </span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi Backup and Recovery Services</span></p></td></tr><tr style="height: 142.5pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">Permanently deleted data</span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi offers a permanent solution, allowing users to customize how long they want to keep their data—whether it's for a few days, a year, or even multiple years. Thanks to Afi's configurable retention rules, achieving infinite data retention becomes effortless and tailored to individual preferences.</span></p></td></tr><tr style="height: 16.5pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Deletion of user account</span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Data can be retained with Afi.</span></p></td></tr><tr style="height: 32.25pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">Folder structure</span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi preserves the folder structure, maintaining it exactly as it was.</span></p></td></tr><tr style="height: 48pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; white-space-collapse: preserve;">Contacts</span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi excels in granular backup, offline export, and recovery for Google Workspace and Microsoft 365 Contacts</span></p></td></tr><tr style="height: 174pt;"><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Point-in-time recovery and Real-time data preview</span></p></td><td style="border-bottom: solid #000000 0.75pt; border-left: solid #000000 0.75pt; border-right: solid #000000 0.75pt; border-top: solid #000000 0.75pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Afi empowers users to revisit specific moments in time through snapshots. These snapshots provide a historical view of data, allowing for point-in-time recovery. With Afi's snapshots, users can simply say, "Show me the snapshot from yesterday at 3 pm" and Afi faithfully replicates the exact structure as it was at that moment. This feature enables seamless restoration of the entire structure to its original state.</span></p></td></tr></tbody></table></div><br /><br /><h2 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Final Thoughts</span></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">As data concerns and the risk of losing it are on the rise, having a good cloud backup solution is crucial. Afi offers top-notch features like easy backup and recovery, ensuring one's data stays secure. For more information on how Afi can further enhance data protection journey, </span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><a href="https://www.interlockit.com/office-365_1/afi-backup-and-data-protection">feel free to reach out to our team for a demo</a>.</span></p><div><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></div></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-61859297027202369242024-01-23T12:38:00.000-05:002024-01-23T12:38:38.951-05:00Escape the 72% Trap: Secrets to Retaining Customers Amidst Disappointing Support!<p style="text-align: left;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBL4fIv7zcR5uhm-gqRjlhfE8Oku2QjpdcmTqKTbUyTb_Bah5nmzNR3VuXdypIUi4S8V7qOHn6etVgRnzVr9Bm3AiVQdZfx3TOKD8jmk1zePqvTz3Pw3Xs6BcP4ShmAPP7v-gGTKJKyGwSzf9A6UByZuZlcXKVAMy5oTzHprHN0k6LI6dINfqhdqZfXSty/s5760/close-up-portrait-beautiful-young-girl-with-head-phones-poses-yellow.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="3840" data-original-width="5760" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgBL4fIv7zcR5uhm-gqRjlhfE8Oku2QjpdcmTqKTbUyTb_Bah5nmzNR3VuXdypIUi4S8V7qOHn6etVgRnzVr9Bm3AiVQdZfx3TOKD8jmk1zePqvTz3Pw3Xs6BcP4ShmAPP7v-gGTKJKyGwSzf9A6UByZuZlcXKVAMy5oTzHprHN0k6LI6dINfqhdqZfXSty/s320/close-up-portrait-beautiful-young-girl-with-head-phones-poses-yellow.jpg" width="320" /></a></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">As customer expectations soar, the bar for delivering exceptional support has never been set higher. Studies reveal a staggering truth: 72% of customers are willing to walk away after a single negative experience. It is wake-up call, highlighting how crucially amazing customer support is for a business to thrive and stand the test of time.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><h2 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 16pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">The Untold Toll of Disappointing Customer Service</span></h2><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">While the digital age has provided numerous conveniences, it has also amplified the consequences of subpar customer support:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Customer Attrition<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Customer attrition refers to the rate at which customers stop doing business with a company or switch to a competitor. A single negative experience can significantly impact this rate. When customers encounter an issue or have a bad experience with a product or service, about three-quarters of them become inclined to stop their association with the brand.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Trust Erosion<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">When customers feel let down or encounter problems that aren't adequately resolved, their trust in the brand diminishes. This trust erosion is especially powerful today where information spreads rapidly through social media and review platforms. Even a handful of negative encounters can significantly affect how the brand is perceived by a larger audience, potentially deterring new customers and affecting the loyalty of existing ones. </span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Revenue Fallout<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">When customers are unhappy with the service they receive, they're less likely to spend money on that brand's products or services in the future. The financial repercussions of lost sales due to poor service can be substantial. Not only do businesses lose out on immediate sales, but they also risk losing long-term customers who might have otherwise continued to make repeat purchases or engage in higher-value transactions.<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> <br /></span><h2 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 16pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">The Waiting Game: A Frustrating Customer Journey</span></h2></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">A customer's journey can sometimes be fraught with frustrations that hinder their experience. Here are some common points in the customer journey where frustrations often arise:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Endless Waiting<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Long wait times for issue resolution significantly impact a customer's satisfaction and overall experience. When customers encounter delays in getting their problems resolved, it often leads to frustration and dissatisfaction. This prolonged waiting period can also make customers feel undervalued, as their time and concerns are not being adequately respected. Ultimately, it tarnishes the overall impression of the company and diminishes the likelihood of the customer returning for future business.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Agent Roulette<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Experiencing multiple transfers between different customer service agents without a resolution is a common source of frustration for customers. This "agent roulette" amplifies their frustration because it prolongs the time it takes to resolve the issue. Each transfer requires the customer to explain their problem anew, leading to repetition and a sense of wasted time. Additionally, it gives the impression of disorganization within the company's support structure, causing customers to feel like their issue isn't being taken seriously or isn't receiving the necessary attention.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Vague Responses<br /></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">When customers seek help or clarification and receive vague, ambiguous, or unhelpful answers, it leaves them feeling undervalued and more dissatisfied than before. Vague responses can make customers feel as though their concerns are not being properly understood or addressed, leading to a sense of frustration and disappointment.<br /></span><h2 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> <br /></span><span style="font-family: Arial, sans-serif; font-size: 16pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">A Beacon of Hope: Elevating Customer Support with Hiver</span></h2></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">In this setting of dissatisfaction, a solution emerges: <b>Hiver</b>, a platform designed to revolutionize customer support and counter disappointing encounters. Its mission? To transform the support journey in terms of email management, automations, analytics, integrations, and multi-channel support.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><h4 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Email Management</span></h4><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Hiver redefines email management, transforming your Gmail inbox into a collaborative workspace. It enables:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><b>Shared Inbox: </b>Seamlessly collaborate with teams by sharing an inbox, ensuring swift responses and avoiding email redundancy.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><b style="font-family: Arial, sans-serif; font-size: 16px; white-space-collapse: preserve;">Email Assignment: </b><span style="font-family: Arial, sans-serif; font-size: 16px; white-space-collapse: preserve;">Assign emails to specific team members, streamlining accountability and ensuring prompt follow-ups.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><b style="font-family: Arial, sans-serif; font-size: 16px; white-space-collapse: preserve;">Collision Alerts: </b><span style="font-family: Arial, sans-serif; font-size: 16px; white-space-collapse: preserve;">Prevent duplicate responses by receiving alerts when multiple team members start working on the same email.</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">@Mentions:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Tag team members within email threads using @mentions to draw attention to specific parts or requests, fostering streamlined communication.</span></span></div><h4 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Automations</span></h4><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Streamlining processes and reducing manual tasks is where Hiver truly shines:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Rule-based automations</span><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Automate email handling by categorizing, assigning, and tagging messages according to predefined criteria, streamlining workflow efficiency.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Round Robin Assignment:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Distribute incoming tasks among team members, ensuring fair workload distribution and maintaining consistent response times in customer support.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Harvey – The AI Bot:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Harvey, Hiver's AI Bot, assists in handling routine queries, providing instant responses, and suggesting relevant resources, freeing up human agents' time and enhancing overall productivity in customer support.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;"><span style="font-family: arial;">Body-Search Automations:</span></span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"><span style="font-family: arial;"> Automatically categorizes, tags, or assigns emails based on specific content within the message body, enabling swift and accurate handling of diverse queries without manual intervention.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><h4 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Analytics</span></h4></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Hiver empowers data-driven decision-making through insightful analytics:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: helvetica;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Reports and Dashboards:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Provide comprehensive reports and intuitive dashboards that offer insights into team performance, email metrics, and response times, aiding in better decision-making and optimizing workflows.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: helvetica;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">SLA and Business Hours:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Allow teams to monitor and ensure compliance with set response times, enhancing accountability and maintaining service quality.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;"><span style="font-family: helvetica;">Customer Surveys (CSAT):</span></span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"><span style="font-family: helvetica;"> Enable the collection of feedback directly from customers, providing valuable insights into satisfaction levels and areas for improvement, facilitating continuous enhancement of service quality.</span></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span><h4 style="text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Integrations</span></h4></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-family: arial;">Seamless</span></span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> integration capabilities enhance Hiver's functionality and usability:</span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Google Workspace Integration:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Seamlessly integrate with Google Workspace and leverage Gmail’s familiarity while adding collaborative features.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Third Party Integration:</span><span style="font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline;"><span style="font-family: arial; font-size: 12pt; text-wrap: wrap;"> Integrate with various third-party apps, enhancing workflow and ensuring a cohesive ecosystem</span><span style="font-family: helvetica;"><span style="font-size: 12pt;">. Here is a list of </span>third-party<span style="font-size: 12pt;"> apps that can be integrated with Hiver: Aircall, Asana, Jira, Okta, QuickBooks, Salesforce, WhatsApp, and Zapier.</span></span></span></div><h4 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Multi-Channel Support</span></h4><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span style="font-family: arial;">Hiver ensures a unified approach in handling various communication channels:</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Knowledge Base:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Allow customers to access self-service resources and FAQs, empowering them to find solutions independently, reducing support ticket volume and enhancing user satisfaction.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Live Chat:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Enable real-time interactions between customers and support teams, facilitating quick issue resolution, and providing personalized assistance.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Email:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Centralize email communication, allowing teams to collaborate, assign, and track emails within shared inboxes efficiently, ensuring prompt and organized responses to customer inquiries.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Voice Channel:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Enable seamless handling of customer support via phone calls, ensuring a holistic approach to customer interactions across various communication channels.</span><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> This requires an Aircall account.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt; text-align: left;"><span style="font-family: arial;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">WhatsApp Channel:</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;"> Allows direct engagement with customers on a widely used messaging platform, enhancing accessibility and providing convenience for customers seeking support.</span></span></div><span id="docs-internal-guid-067e387c-7fff-ae24-e277-c538622a255c"><h2 style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span style="font-family: Arial, sans-serif; font-size: 16pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Join the Movement Towards Exceptional Support</span></h2><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">The numbers don't lie: the cost of poor customer support is high, but the rewards of delivering exceptional service are even greater.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">In the journey towards customer satisfaction, Hiver stands as a beacon, offering not just a solution, but a revolution. It's time to rewrite the narrative, turning disappointing experiences into opportunities for stellar support that retains, satisfies, and ultimately, propels businesses towards enduring success.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><a href="https://www.interlockit.com/hiver" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">Get started with Hiver today.</span></a></p><div><br /></div></span>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-79676963206133110942024-01-12T09:50:00.000-05:002024-01-12T09:50:02.993-05:00Email Authentication Requirements for 2024<div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: left;"><span id="docs-internal-guid-631cdad9-7fff-2d4f-9ae9-d7b11e88a4da"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: center;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span id="docs-internal-guid-e5ba27c2-7fff-bd08-0671-190fcad4d882"><span style="font-size: 26pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline;"><span style="border: none; display: inline-block; height: 257px; overflow: hidden; width: 322px;"><img height="257" src="https://lh7-us.googleusercontent.com/8lcKKSdrgJEQAppSHtxOeaz3YjsX-qaqx2oqgXbxsE-_qkqNDo_44WdjuqRqdu28h13nWJMkfsgG5ScdOaswx4FCTqlURe0pbG-EVC9DJHC0CwWFNsJXKY5GfbaCPI8ofOs4WcK5_ckNiIpInjMpEbI" style="margin-left: 0px; margin-top: 0px;" width="322" /></span></span></span></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">In October 2023, Google and Yahoo revealed significant changes in enforcing stricter rules for email transmissions.</span><a href="https://blog.google/products/gmail/gmail-security-authentication-spam-protection/" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;"> Google's recent announcement</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> outlined that domain owners sending bulk emails to Gmail addresses must authenticate their emails. Similarly, </span><a href="https://blog.postmaster.yahooinc.com/post/730172167494483968/more-secure-less-spam" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">Yahoo’s announcement</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> specified that bulk email senders must authenticate their emails using recognized email authentication standards, provide one-click unsubscribe options, and deliver valuable content to Yahoo users. Both companies have also announced that the changes are scheduled for February this year.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">New Requirements for Bulk Senders</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Google imposes a more stringent criteria; hence, adhering to these guidelines will also meet Yahoo's requirements.</span></p><ol style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Authenticate your email.</span></p></li></ol><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-left: 36pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Google and Yahoo have declared that it is important for companies sending lots of emails to use email authentication protocols like SPF, DKIM, and DMARC for all email addresses. This helps stop scammers from pretending to be real companies and sending spam to people.</span></p><ol start="2" style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Allow recipient to easily unsubscribe.</span></p></li></ol><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-left: 36pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Users should have the ability to easily unsubscribe from your mailing list with a single click. This one-click unsubscribe feature is among the requirements set by Google and Yahoo for bulk emails. It aims to simplify the process for recipients to opt out of unwanted messages, ensuring a spam-free inbox.</span></p><ol start="3" style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; list-style-type: decimal; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Keep spam report rate as close to 0% as possible.</span></p></li></ol><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-left: 36pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Both Google and Yahoo recommend a spam rate not exceeding 0.3%. That’s 3 in 1000 messages. Ideally, try aiming for under 0.1%. Consistently flagged messages can lead to future emails from your domain being marked as spam. Focusing on sending emails to willing recipients and steering clear of unsolicited messages is the best approach.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Google and Yahoo’s Sender Guidelines</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Gmail and Yahoo’s updated criteria primarily focus on larger bulk senders. If you are to look into the detailed requirements, you will see that certain rules will only affect high-volume senders dispatching over 5,000 emails daily, but there are also rules that are intended for low volume senders. If you are a small or medium organization, these changes may seem less impactful—but ignoring them is not advisable.</span></p><div align="left" dir="ltr" style="margin-left: 0pt;"><table style="border-collapse: collapse; border: none;"><colgroup><col width="293"></col><col width="292"></col></colgroup><tbody><tr style="height: 30pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><a href="https://support.google.com/mail/answer/81126?sjid=8821608630663246210#zippy=%2Crequirements-for-all-senders" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">Google’s Requirements for all senders</span></a></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Additional Requirements for senders sending 5000 emails daily</span></p></td></tr><tr style="height: 30pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Set </span><span style="background-color: white; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">up SPF or DKIM email authentication for your domain.</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Set up </span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">both</span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> SPF and DKIM for your domain</span></p></td></tr><tr style="height: 44.25pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Ensure </span><span style="background-color: white; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">that sending domains or IPs have valid forward and reverse DNS records (PTR records</span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">).</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Set up DMARC email authentication for your sending domain. Your DMARC policy can be set to </span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">none (p=none)</span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">.</span></p></td></tr><tr style="height: 72.75pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Use </span><span style="background-color: white; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">a TLS connection for transmitting email.</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">For direct mail, </span><span style="background-color: white; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">the domain in the sender's From: header must be aligned with either the SPF domain or the DKIM domain. This is required to pass </span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">DMARC alignment.</span></p></td></tr><tr style="height: 44.25pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Keep spam rates reported in Postmaster below 0.10% and avoid reaching a spam rate of 0.30%.</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><br /></td></tr><tr style="height: 30pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Format messages according to Internet Message Standard (</span><a href="https://datatracker.ietf.org/doc/html/rfc5322" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">RFC 5322</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">).</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><br /></td></tr><tr style="height: 44.25pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Do not impersonate Gmail From: headers to prevent email delivery issues as Gmail will be at </span><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">p=quarantine.</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><br /></td></tr><tr style="height: 30pt;"><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Add ARC headers for forwarded emails; mailing lost senders add List-id: header</span></p></td><td style="border-bottom: solid #000000 0.8999999999999999pt; border-left: solid #000000 0.8999999999999999pt; border-right: solid #000000 0.8999999999999999pt; border-top: solid #000000 0.8999999999999999pt; overflow-wrap: break-word; overflow: hidden; padding: 0pt 5pt 0pt 5pt; vertical-align: top;"><br /></td></tr></tbody></table></div><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> </span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><a href="https://senders.yahooinc.com/best-practices/" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">Yahoo’s requirements for all senders</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">:</span></p><ul style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Authenticate your mail. Implement SPF or DKIM at a minimum.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Keep spam rates low. Keep it below 0.3%.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Have a valid forward and reverse DNS record for your sending IPs.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Comply with RFCs 5321 and 5322.</span></p></li></ul><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">FAQs</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">What are the consequences if I overlook this?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Expect more of your emails to go to spam in Gmail and Yahoo mailboxes, a decline in engagement, and the potential risk of being blacklisted.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Is this a one-time setup?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Setting up SPF and DKIM is typically a one-time process. However, regular monitoring is essential for DMARC and Google Postmaster. It is equally crucial to uphold list hygiene and adhere to other recommended practices.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">When can we expect these changes to happen?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">The changes are scheduled for a gradual rollout starting in February 2024, providing opportunities for refinement and adaptations influenced by industry input.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 14pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Are you ready for Google and Yahoo’s requirements this 2024?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">How Interlock IT can help with DMARC</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Do not let uncertainty hold you back. Connect with one of our experts today to review your DMARC configuration and ensure you are not lagging behind.</span></p><ul style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Setup and Implementation</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">: Establishing DMARC may involve technical complexities, but rest assured, Interlock IT will manage all the intricate technical aspects of configuring DMARC for your domain.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Monitoring and Reporting</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">: We conduct continuous monitoring and analysis of DMARC reports, guaranteeing vigilant oversight of your email channels for smooth and secure operations.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt;"><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; text-wrap: wrap; vertical-align: baseline;">Compliance and Optimization</span><span style="font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">: We will ensure that your email transmission practices stay in line with the most recent standards, enhancing both email deliverability and security.</span></p></li></ul><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt;"><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Adjusting to the updated email prerequisites established by Google and Yahoo will be vital in upholding email deliverability and security. With Interlock IT, you can effortlessly navigate these changes. Our proficiency in DNS configuration, supervision, and conformity guarantees your emails reach the right audience, sustaining effective and secure business communications.</span></p><br /><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">We hope this blog has helped you in getting ready for the upcoming changes in February 2024. If you have any questions, </span><a href="https://www.interlockit.com/contact" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;">do not hesitate to reach out to our team</span></a><span style="font-family: Arial, sans-serif; font-size: 12pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">. We are here to guide you through this transition.</span></span></div><div style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: center;"><br /></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-24717375028354943412024-01-03T12:28:00.000-05:002024-01-03T12:28:25.123-05:00Fact or Fiction: SPF, DKIM, and DMARC Myths vs. Business Benefits<p> </p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgaNWlsnnAxx-zVR0Q_RkOZweV4o8W0JdZQG1V2_QcIlUYrkBzIrf6qhCIKXUexQaPRYGtd2cvcARtSa__3jYkC5qHPTfwdFRw0ARZ0sWyO0rYNNR_XsC-QsOYBgGlIn1P_iGTTO7DkvfHuk-Kz_sskJyIuvaF94RgTqehBr7EHQ2x-VgHkyvZwrSeyGb8G/s4912/businessman-logging-his-tablet.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="4039" data-original-width="4912" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgaNWlsnnAxx-zVR0Q_RkOZweV4o8W0JdZQG1V2_QcIlUYrkBzIrf6qhCIKXUexQaPRYGtd2cvcARtSa__3jYkC5qHPTfwdFRw0ARZ0sWyO0rYNNR_XsC-QsOYBgGlIn1P_iGTTO7DkvfHuk-Kz_sskJyIuvaF94RgTqehBr7EHQ2x-VgHkyvZwrSeyGb8G/w283-h232/businessman-logging-his-tablet.jpg" width="283" /></a></div><p style="clear: both; text-align: center;"><span style="font-family: inherit;"><br /></span></p><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;">In the previous blog, the discussion unraveled the intricacies of email authentication mechanisms - SPF, DKIM, and DMARC and their fundamental roles. Today, the focus shifts toward dispelling common myths encircling these mechanisms. They are not immune to misconceptions, and clarifying their true capabilities is essential to identifying their tangible benefits for businesses. From boosting credibility to safeguarding against cyber threats, these mechanisms hold significant value beyond their technical functions.</span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="text-align: left;"><span style="font-family: inherit;"><span style="font-size: medium;"><b>Myths Unraveled</b></span></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="text-align: left;"><span style="font-family: inherit;"><b>1. SPF alone suffices for email security.</b></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;">SPF (Sender Policy Framework) works by checking whether an email was sent from an authorized IP address. However, it is important to note that SPF alone does not provide comprehensive email security. It needs to be combined with DKIM and DMARC, and together, they work as a robust solution against email spoofing.</span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="text-align: left;"><span style="font-family: inherit;"><b>2. DKIM guarantees unalterable emails.</b></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;">DKIM (DomainKeys Identified Mail) works by adding a domain's signature to emails and ensures that the email remains unaltered in transit. A valid DKIM signature guarantees that the message originated from the domain specified in the signature, but it provides no information on whether the content is safe. Also, while DKIM provides an encrypted digital signature, it does not encrypt the actual content of the email.</span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="text-align: left;"><span style="font-family: inherit;"><b>3. DMARC eliminates most email phishing and spoofing concerns.</b></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;">While DMARC (Domain-based Message Authentication, Reporting, and Conformance) is a powerful tool in combating email phishing and spoofing, it does not completely eradicate all concerns related to these threats.</span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;">The image below is an example of a phishing email that passed SPF, DKIM, and DMARC.</span></div><div style="font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: center;"><span style="font-family: inherit;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh6x-nr25SHN4YPc8CAsins6HRD3kunUEJZGed2B2uR5_QLFyLuD4vh7Mpwrk0dEROPaoHOf4o_yZQIGI3QQsqDeFsxavcY_eFXZoKuH7D0PV_h7B0vRHy9tqPd_Rz670xIbdImFPpXiIHdhpNvGrV6X_YziCMtqsRuoxe1kqdSPz8_u-UmEJxFJ0c72-Dt/s577/blog%20example.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img alt="Phishing email example" border="0" data-original-height="530" data-original-width="577" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh6x-nr25SHN4YPc8CAsins6HRD3kunUEJZGed2B2uR5_QLFyLuD4vh7Mpwrk0dEROPaoHOf4o_yZQIGI3QQsqDeFsxavcY_eFXZoKuH7D0PV_h7B0vRHy9tqPd_Rz670xIbdImFPpXiIHdhpNvGrV6X_YziCMtqsRuoxe1kqdSPz8_u-UmEJxFJ0c72-Dt/s16000/blog%20example.png" title="Example of a Phishing Email that passed SPF, DKIM, and DMARC" /></a></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">The email looks legitimate; it displays the company logo, uses official language, and directs the receiver to a landing page that mirrors the organization's website. The problem arises when the cursor hovers over the "Update Account Now" button. Instead of leading the customer to the company's domain, it leads to an unfamiliar website.</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">Some users believe that DMARC should have caught this phishing attempt. But why did DMARC fail to catch this?</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">DMARC identifies spoofed emails from your domain, often used in phishing scams. But in the example above, the attacker used a look-alike domain, replacing the (oh) in orange with a 0 (zero). If the attacker has set up SPF, DKIM, and DMARC for the look-alike domain, chances are the fraudulent email will reach the user's inbox. Even if the content would be obvious to some as phishing, to the DMARC system, the email is properly authenticated.</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>4. I've set up DMARC for my email domain as I'm using Microsoft 365 or Google Workspace, both of which assure support for DMARC.</b></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">Microsoft 365 and Google Workspace check for DMARC validation. However, they do not offer DMARC data analysis.</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>5. DMARC is only for big organizations and major email senders.</b></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">DMARC is not exclusive to large organizations that send high volumes of email. It is essential for all businesses, regardless of size, to authenticate their emails and prevent domain spoofing or impersonation. All businesses can benefit from the security measures DMARC provides to safeguard their email communications and maintain their domain's integrity.</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;">Dispelling the misconceptions surrounding email authentication protocols is the first step in uncovering their inherent benefits. Once clarified, these protocols reveal their vital role in upholding email integrity. Let us explore their tangible benefits in safeguarding email integrity. </span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><b style="font-size: large;">Why implement SPF, DKIM, and DMARC?</b></span></div><div class="separator" style="clear: both; font-weight: normal; text-align: left;"><span style="font-family: inherit;"><b style="font-size: large;"><br /></b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>Enhanced Email Credibility</b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">Implementing SPF, DKIM, and DMARC boosts your email authenticity. Verified emails are less likely to be marked as spam or phishing attempts, enhancing your brand's credibility.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>Improved Deliverability</b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b><br /></b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">By reducing the chances of legitimate emails landing in spam folders, SPF, DKIM, and DMARC contribute to better email deliverability rates, ensuring critical messages reach the audience. With improved deliverability, it will immediately increase the open rates and ROI on marketing emails.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>Brand Reputation Protection</b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b><br /></b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">Preventing unauthorized usage of one's domain for malicious purposes preserves a brand's integrity and trustworthiness in the eyes of their clients and partners. By safeguarding against email fraud and spoofing, they build trust with customers, assuring them that communications from their domains are authentic and secure.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b>Comprehensive Email Protection</b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b><br /></b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">The combined use of SPF, DKIM, and DMARC provides a multi-layered defense, significantly reducing the likelihood of successful email-based attacks. These mechanisms provide robust defenses against email spoofing and phishing, safeguarding sensitive business and customer data.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b style="font-size: large;">Conclusion</b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><b style="font-size: large;"><br /></b></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">As digital risks evolve, SPF, DKIM, and DMARC stand strong as shields against cyber threats. While debunking myths is crucial, understanding their pivotal role in fortifying email security and their substantial business advantages is equally vital.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">Empowering a business with these protocols involves effective implementation, safeguarding its communications, and fortifying the brand's trustworthiness and reliability in cyberspace.</span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;"><br /></span></div><div class="separator" style="clear: both; text-align: left;"><span style="font-family: inherit;">Protect your emails, protect your business!</span></div><div class="separator" style="clear: both; font-weight: normal; text-align: center;"><span style="font-family: inherit;"><br /></span></div><span style="font-family: inherit;"><br /><div style="font-weight: normal; text-align: left;"><br /></div></span><p></p><p></p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-53959655628615532572023-12-22T10:30:00.001-05:002023-12-22T13:42:47.860-05:00SPF, DKIM, and DMARC Explained<p style="text-align: center;"> <img height="210" src="https://lh7-us.googleusercontent.com/9FOwsuJnOsoDUmbh1UrFAvnHrw6bI80aNbfjspVM-taWTVJYo9lsJv1wAwwtUj-JDtTeDjcodhp6RGDiIAFiK7aymVcoeZzwHROj36fYIZpQTHXd5qiCqd9zgAUsTsfdT2-gbWjYFWyZs0rUo9AoKQ=w210-h210" style="font-family: Roboto, sans-serif; font-size: 14pt; font-weight: 700; margin-left: 0px; margin-top: 0px; white-space-collapse: preserve;" width="210" /></p><p><br /></p><p>Emails are like the superheroes of modern business communication - it transcends distances, shares ideas, and keeps everyone in the loop. It is not about sending words, but building relationships, making connections and transactions that matter. But lurking in the shadows are cyber threats, often disguised as emails aiming to deceive and compromise security.</p><p>Picture this: You wake up to find an email from your bank, urgently requesting your login details due to a supposed security breach. Alarming, right? Yet, such emails, despite seeming legitimacy, might be fraudulent attempts aiming to dupe unsuspecting recipients into divulging sensitive information. Enter the trio of email authentication protocols: SPF, DKIM, and DMARC. These ensure that the emails landing in your inbox are the real deal, not sneaky imposters trying to cause trouble. Email authentication might sound technical but think of it as a special lock or shield that keeps your emails safe and trustworthy. For businesses that use email a lot, it is like a handshake that assures recipients that the email that they are reading is genuine. </p><p><b>SPF: Sender Policy Network</b></p><p>SPF is like a bouncer for your email inbox. It also determines which servers are authorized to send emails on behalf of a domain. SPF works by publishing a specific list of authorized email servers in the DNS (Domain Name System) records of a domain.</p><p>Here is the SPF record published by Reddit as an example:</p><p><span id="docs-internal-guid-20c1146d-7fff-427f-c878-9fb7ed22a2cd"><span face="Roboto, sans-serif" style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span style="border: none; display: inline-block; height: 144px; overflow: hidden; width: 624px;"><img alt="SPF Record by Reddit" height="141" src="https://lh7-us.googleusercontent.com/PhD2R-d9lt79wB8XLzKtDo8A8aSL9jk5kWxLY41t79dBuvpoizldsvOMQwgslzToV6FfvZzWWyw_cPJ_n1rSRfyNiie1HjH3WNYyBGgZoH9Piy1P9vq5vpnlRnSBP7e5FA0dznKMAOmy=w606-h141" style="margin-left: 0px; margin-top: 0px;" title="SPF Record" width="606" /></span></span></span></p><p>This implies that your inbox should receive emails from @reddit.com addresses only if they were sent from servers at amazonses.com, google.com, mailgun.org, hubspotemail.net, and those particular IP addresses listed as approved servers within the DNS records. When an email arrives, SPF validation kicks in. It checks if the sending server matches the designated records. If the server's identity aligns with the records, the email is more likely to get through. If not, it might be marked as suspicious or even get rejected.</p><p><b>DKIM: Seal of Approval</b></p><p>DKIM, or DomainKeys Identified Mail, is similar to affixing a digital seal to your emails. It operates by adding an encrypted signature to the email's header using a private key. The corresponding public key, residing in the domain's DNS records, allows the recipient's email provider to verify the email's authenticity. This cryptographic signature acts a tamper-proof seal, ensuring the email's content remains unaltered throughout its journey.</p><p>Emails like this often appear in spam folder, prompting a cautionary approach due to suspicious origins.</p><p><span id="docs-internal-guid-e3ba1f84-7fff-6950-c059-18e46298886d"><span face="Roboto, sans-serif" style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span style="border: none; display: inline-block; height: 192px; overflow: hidden; width: 624px;"><img alt="Suspicious email, report phishing button" height="193" src="https://lh7-us.googleusercontent.com/0tJyd4F3GeCzzztkI6RaWDSvuEwD3Bxm-7OBFjXa8bv1yP_M7lUuccEuieiHPn7_JawDntT8maG3dYa7j1VUFr0pFT3U3v8ck2Ok6TvLr9hFG2Yw_5-xZpoGwtYzqNohO5BKBCsxObgL=w625-h193" style="margin-left: 0px; margin-top: 0px;" title="Yellow Warning Banner" width="625" /></span></span></span></p><p>Deep diving into the mail specifics,</p><p><span id="docs-internal-guid-e5849bd0-7fff-87c3-6361-c6d0843ac22e"><span face="Roboto, sans-serif" style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><span style="border: none; display: inline-block; height: 213px; overflow: hidden; width: 624px;"><img alt="Yellow warning banner, unfamiliar sender" height="223" src="https://lh7-us.googleusercontent.com/jeeYv8I5kwTBw_bbKSuuXfPxFUPFogdXMvVI29LbsD1VnJBdt6kylz4IOL6eTd-Ij6y5H_Q_ynOafIPT2TeVjupEKq9Zm9avoLwTXkTolfhxy70IUBOWprR2wVmqab68nVpCv9jl9b_Q=w653-h223" style="margin-left: 0px; margin-top: 0px;" title="Email sender details" width="653" /></span></span></span></p><p>'Mailed-by' refers to the sender's domain. If the correct domain appears here, it means the email passed SPF authentication.</p><p>'Signed-by' showcases a sample DKIM. However, in this example, the sender used a generic Google DKIM signature, hence the different signed-by domain. Using a generic DKIM signature signifies absence of a customized DKIM setup. This situation often leads to the email being flagged or marked as suspicious.</p><p>The importance of setting up DKIM is to establish email's authenticity. If the domain implements a custom DKIM, the 'signed-by' domain will display the same domain as in the "from" address, increasing the email's credibility.</p><p><b>DMARC: Orchestrating Email Security</b></p><p>DMARC stands for Domain-based Message Authentication, Reporting, and Conformance. It is an email authentication protocol that helps prevent email spoofing and phishing by allowing domain owners to specify how their emails should be authenticated.</p><p>DMARC works right after confirming authentication with SPF and/or DKIM. If the answer is yes, the next step DMARC will do is domain alignment. Domain alignment ensures that the domain used in the "From" address of the email aligns with the actual domain that sent the email. It checks two things: SOF, which confirms the sender's server, and DKIM, which adds a digital signature to the email. If alignment is successful, it enhances email security, making it harder for malicious actors to impersonate legitimate senders. If alignment fails, DMARC policies can instruct receiving mail servers on how to handle these unauthenticated emails, reducing the risk of phishing and spoofing attacks.</p><p><b>SPF, DKIM, and DMARC in Harmony</b></p><p>When harmoniously implemented, SPF, DKIM, and DMARC form an impenetrable shield against email spoofing and phishing. Their collaborative efforts not only bolster email security but also enhance deliverability, enduring legitimate emails reach their intended recipients' boxes rather than the dreaded spam folders or worse, be rejected.</p><p><b><br /></b></p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-66811650743930327782023-12-08T09:12:00.000-05:002023-12-08T09:12:11.175-05:00Maximize Your Business Potential with Microsoft Office 365 - Seamless Deployment by Interlock IT<p> </p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgC2emEhCaFcAEXXdPWbVkWPJ511VkNUQcBbPmtUJTfcE8Z0s9oC4PoiWZFbsP0uVIt6cPCVEBopR3lXGY2kZ1aimk2XoTd7mGtadqQ640k2r0J9qldWjt0NH_GW_2X8aovvvDF9Hj8G4Bd6BmESUML-PwgpqauHPG8EWJ-sGbp4_j3tQKdZ9tynhPiWZ-p/s5616/tablet-with-icons-background.jpg" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="3744" data-original-width="5616" height="213" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgC2emEhCaFcAEXXdPWbVkWPJ511VkNUQcBbPmtUJTfcE8Z0s9oC4PoiWZFbsP0uVIt6cPCVEBopR3lXGY2kZ1aimk2XoTd7mGtadqQ640k2r0J9qldWjt0NH_GW_2X8aovvvDF9Hj8G4Bd6BmESUML-PwgpqauHPG8EWJ-sGbp4_j3tQKdZ9tynhPiWZ-p/s320/tablet-with-icons-background.jpg" width="320" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><p></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif;"><span style="font-size: 14.6667px; white-space-collapse: preserve;">Having the perfect tools can make all the difference for businesses. Imagine this: Microsoft Office 365, the superhero suite that transforms how teams work and collaborate. At Interlock IT, we are not just a face in the crowd; we are part of Microsoft's 5% crew, flaunting our Silver Microsoft Partner Competency badge with our pride. Our mission? To be your guiding star through the incredible world of Microsoft Office 365. We've got the expertise, the experience, and the passion to make your journey to Office 365 as smooth as can be.</span></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="background-color: transparent; color: black; font-family: Roboto,sans-serif; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; white-space: pre;">Unlocking the Power of Microsoft Office 365</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 14.6667px; white-space-collapse: preserve;">Many businesses face the challenge of navigating the complex world of Office 365 deployment. The wrong implementation can lead to unnecessary recurring support costs or the inefficient "managed services." Interlock IT believes in doing it right for the first time. We ensure that your Office 365 deployment aligns perfectly with your business needs, eliminating ongoing "break and fix" expenses.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="background-color: transparent; color: black; font-family: Roboto,sans-serif; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; white-space: pre;">Partnering for Success</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif;"><span style="font-size: 14.6667px; white-space-collapse: preserve;">As a Silver Microsoft Partner, Interlock IT stands out in providing solutions that leverage the full potential of Microsoft Office 365. We understand the intricacies of this suite - Microsoft Teams, OneDrive, SharePoint, Outlook - hosted by Microsoft without hefty upfront costs of an on-premise deployment.</span></span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-weight: 700; white-space-collapse: preserve;">Why Choose Interlock IT for Microsoft Office 365?</span></p><div><span id="docs-internal-guid-4116e96e-7fff-e8a4-f553-c4f9213e4f2a"><ul style="margin-bottom: 0; margin-top: 0; padding-inline-start: 48px;"><li aria-level="1" dir="ltr" style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 12pt; text-align: justify;"><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Expert Deployment: We deploy Office 365 with precision, ensuring a seamless integration tailored to your business requirements.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt; text-align: justify;"><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Eliminating Unnecessary Costs: Say goodbye to unnecessary recurring support expenses. Our deployment ensures a cost-efficient setup, eliminating the need for ongoing "break and fix" solutions.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt; text-align: justify;"><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Empowering Productivity: Harness the power of Office 365's rich desktop-based applications combined with the flexibility of fully hosted Internet services for unparalleled productivity.</span></p></li><li aria-level="1" dir="ltr" style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; list-style-type: disc; vertical-align: baseline; white-space: pre;"><p dir="ltr" role="presentation" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 0pt; text-align: justify;"><span style="font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-wrap: wrap; vertical-align: baseline;">Seamless Collaboration: Enable seamless collaboration and communication across your organization, transforming the way your teams work together.</span></p></li></ul><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Your Path to Office 365 Success Starts Here</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Don't let the complexities of Office 365 deployment hold your business back. Partner with Interlock IT, where expertise meets experience, ensuring a hassle-free and successful implementation of Microsoft Office 365.</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; font-weight: 700; vertical-align: baseline; white-space-collapse: preserve;">Ready to Transform Your Business?</span></p><p dir="ltr" style="line-height: 1.38; margin-bottom: 12pt; margin-top: 12pt; text-align: justify;"><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;">Get in touch with us today, and let's embark on this journey together. With</span><a href="https://www.interlockit.com/office-365" style="text-decoration-line: none;"><span style="color: #1155cc; font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; text-decoration-line: underline; text-decoration-skip-ink: none; vertical-align: baseline; white-space-collapse: preserve;"> Interlock IT</span></a><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"> by your side, embrace the power of Microsoft Office 365, propelling your business towards enhanced productivity, collaboration, and success!</span></p><div><span style="font-family: Roboto, sans-serif; font-size: 11pt; font-variant-alternates: normal; font-variant-east-asian: normal; font-variant-numeric: normal; font-variant-position: normal; vertical-align: baseline; white-space-collapse: preserve;"><br /></span></div></span></div><div><span style="background-color: transparent; color: black; font-family: Roboto,sans-serif; font-size: 11pt; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap; white-space: pre;"><br /></span></div>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-13208712922177405902023-12-01T10:23:00.002-05:002023-12-22T13:49:17.938-05:00Maxed Out: Understanding Google Workspace's Pooled Storage Exceeded<span id="docs-internal-guid-3d79c745-7fff-5994-4860-1529b0e2bf47"><p dir="ltr" style="line-height: 1.38; margin-bottom: 15pt; margin-top: 15pt; text-align: justify;"></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhAbVXquZ6fQYxwBtfQoFau2GzPbT1rMMl95-xuawfKgPVAYTtv9kLUabhE-MRFSgTHQACf4Lvpa7GYnVvSzytGBSihfdDjfwgzmAa-2GrehPX1UwKS_0CVaGTux1kCXwMHB4EQKuEqNAYiZTySJQ3ZjFtJU15aj_ALktYgq_oTRmNqrYAnRB88YC753xen/s586/blog%20%232.png" style="margin-left: 1em; margin-right: 1em;"><img alt="Pooled Storage Limit" border="0" data-original-height="586" data-original-width="567" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhAbVXquZ6fQYxwBtfQoFau2GzPbT1rMMl95-xuawfKgPVAYTtv9kLUabhE-MRFSgTHQACf4Lvpa7GYnVvSzytGBSihfdDjfwgzmAa-2GrehPX1UwKS_0CVaGTux1kCXwMHB4EQKuEqNAYiZTySJQ3ZjFtJU15aj_ALktYgq_oTRmNqrYAnRB88YC753xen/w310-h320/blog%20%232.png" title="Pooled Storage Limit" width="310" /></a></div></span><p class="MsoNormal"><br /></p><p class="MsoNormal">Are you exhausted by the constant flood of email alerts and
notifications, incessantly reminding you that your pooled limit storage has exceeded?
Seeking a subscription upgrade but frustrated by the slow and cumbersome
response from Google support? Whether you are a seasoned user or just stepping
into the world of Google Workspace, these alerts disrupt your workflow,
hindering productivity, and causing unnecessary stress. Why not opt for a
direct conversation with a human, at no extra cost, to find your best subscription?
Interlock IT is your solution. Interlock IT is here, providing personalized
guidance to simplify your subscription, minus the hassles.<o:p></o:p></p><p class="MsoNormal">We all know that Google is always on the move, tweaking how we store and manage data. Recently, Google switched up how storage works in Google Workspace. Previously, everyone had their own storage limit, but now it is all about this <a href="https://workspaceupdates.googleblog.com/2023/05/pooled-storage-shared-drives-for-google-workspace-business-starter.html">shared pool of storage</a> for the whole company. According to Google, "Pooled storage provides a more simple and flexible way to manage storage, as all storage is shared across the organization, removing the need to manage it on a per-user basis."</p><p class="MsoNormal">Here's the scoop: instead of each person having their own storage limit, the company now shares one big pool of storage. Sounds good, right? Well, the tricky part comes when this shared pool hits its limit, and suddenly there's a risk of not being able to create new documents. That's what Google calls "pooled storage exceeded."<br /></p><p class="MsoNormal">What's the fix? Google has 2 suggestions: it is either <a href="https://support.google.com/googleone/answer/9776477">freeing up your Google storage space</a> or <a href="https://support.google.com/googleone/answer/9004013">buying more Google storage</a>. Opting for a higher-tier plan in your Google storage is a more favourable option than constantly trying to free up space within your existing storage. Sure, it might cost a bit more, but it also means getting more storage space. This upgrade helps avoid productivity losses that happen when the shared storage pool hits its cap.</p><p class="MsoNormal">This shift to shared storage in Google Workspace means a more collective way of managing space but also calls for a heads-up about possible limits. Getting that higher-tier plan might mean a smoother ride in the long run, ensuring everyone can keep working seamlessly in Workspace.</p><p class="MsoNormal">In the end, Google's storage switch has its upsides and downsides. Sharing storage means a more collective approach, but it also means keeping an eye on those limits. Opting for an upgraded plan can save a lot headaches, ensuring things keep running smoothly within Google Workspace.</p><p class="MsoNormal">Contact <a href="https://www.interlockit.com/">Interlock IT</a>, and let us assist you in choosing the most suitable Google Workspace subscription at the best value, all without any additional cost!</p>Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-70131013253034535032023-11-24T13:06:00.001-05:002023-11-24T13:06:24.112-05:00Optimizing Google Workspace Operations: The Interlock IT Solution<div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitf8mf7cf2poOfqAFBJTWMqR4T7HXDRyN2lXMTvmQxJXzgFXr-qfrRw9v0HLj06GPRh4gyB-o0Xzl1FsvV0RiXD9HOKWo7lsaPsTQnLWdt59iPzbAkfQTsk51H6pmGl9zHjN6scRICDeJCTMhyphenhyphenPEfroYZojpjSIt2whNM4WSmRPH2lBpSAFO2bMB9wr4NO/s3282/solen-feyissa-TaOGbz_S-Qw-unsplash.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="2658" data-original-width="3282" height="333" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitf8mf7cf2poOfqAFBJTWMqR4T7HXDRyN2lXMTvmQxJXzgFXr-qfrRw9v0HLj06GPRh4gyB-o0Xzl1FsvV0RiXD9HOKWo7lsaPsTQnLWdt59iPzbAkfQTsk51H6pmGl9zHjN6scRICDeJCTMhyphenhyphenPEfroYZojpjSIt2whNM4WSmRPH2lBpSAFO2bMB9wr4NO/w411-h333/solen-feyissa-TaOGbz_S-Qw-unsplash.jpg" width="411" /></a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><div><br /></div>In today’s fast-paced and interconnected world, the way we work has transformed dramatically. Amid this shift, Google Workspace stands tall as a beacon of innovation, redefining the landscape of productivity and collaboration. <div><div class="separator" style="clear: both; text-align: center;"><br /></div></div><div>At its core, Google Workspace is a powerhouse of productivity tools. Its integrated suite—from Gmail to Docs, Sheets, Drive, and more—provides a harmonious ecosystem that streamlines workflows. It eliminates the need to juggle between disparate platforms, allowing users to navigate effortlessly through their tasks. This consolidation significantly boosts efficiency, enabling individuals and businesses alike to focus on what truly matters: their work. </div><div><br /></div><div>As users navigate the vast potential of Google Workspace, the need for expert guidance becomes paramount. This is where Interlock IT enters. Interlock IT works like a helpful guide for businesses using Google services. They are experts in making Google tools work even better for you and your business. Positioned as proficient specialists, Interlock IT excels in optimizing the functionalities of Google tools to meet specific business needs. Whether it involves setup, issue resolution, or optimizing operations for seamless efficiency, Interlock IT stands as a dedicated partner, committed to empowering businesses to derive maximum value from Google's services. </div><div><br /></div><div>With Interlock IT now in focus, let’s delve deeper into the advantages they bring. Businesses often encounter hurdles in managing Google Workspace storage and efficiency. Here's where Interlock IT shines, offering tailored solutions to streamline these challenges. </div><div><br /></div><div><b>Personalized and Dedicated Support</b> </div><div><br /></div><div>Interlock IT offers more personalized solutions, catering specifically to the needs of individual businesses or clients, whereas Google might have more standardized responses due to the scale of its operations.
Dedicated Account Managers: Interlock IT assigns dedicated account managers who offer more personalized attention compared to the more automated or self-service support models of larger corporations. </div><div><b><br /></b></div><div><b>Direct and Immediate Contact</b> </div><div><br /></div><div>Google primarily offers support through online forums, help articles, and community boards. Accessing direct one-on-one support can be challenging. Interlock IT provides direct contact with a dedicated support team, ensuring quicker response times and a more direct line of communication compared to Google's more extensive but less direct support system. </div><div><b><br /></b></div><div><b>Specialized Expertise and Focus</b> </div><div><br /></div><div>Solutions provided in forums or community boards might not always be accurate or reliable, leading to potential misinformation or incomplete resolutions. Interlock IT has a more in-depth understanding of specific technical issues or solutions within its niche, providing more targeted and specialized assistance compared to the broad spectrum of services Google offers. </div><div><br /></div><div><b>Proactive and Relationship-Oriented Support</b> </div><div><br /></div><div>During peak periods or for certain issues, getting a timely response can be frustrating. Users might experience delays in getting their queries addressed. Interlock IT takes a proactive approach to client communication, ensuring swift issue resolution and a smoother user experience. It prioritizes proactive engagement with clients, aiming to swiftly address concerns, ultimately fostering a more efficient and seamless interaction. </div><div><b><br /></b></div><div><b>Flexibility and Adaptability </b></div><div><br /></div><div>Interlock IT offers greater flexibility in tailoring its services to match the unique preferences of each client. This adaptability extends to payment and subscription plans, setting it apart from the limitations typically seen with Google's payment methods. While Google primarily restricts payment options to credit cards, Interlock IT widens the horizon, allowing subscriptions to be paid via credit cards and bank transactions, offering clients a more diverse and accommodating range of payment choices. </div><div><br /></div><div><b>Google Workspace is Better with Interlock IT </b></div><div><br /></div><div>Interlock IT isn't just a service provider; it’s a transformative partner in the realm of Google Workspace. Its unwavering commitment to personalized support, proactive problem-solving, and tailored solutions sets its expertise apart in the digital landscape. We understand your aspirations—to cultivate a workplace where collaboration knows no boundaries, enabling your team to thrive regardless of location. The acceleration of your company's growth isn't a distant dream but an achievable reality. </div><div><br /></div><div><br />If you haven't partnered with Interlock IT for your Google Workspace needs, we highly recommend joining us to revolutionize your digital experience. With Interlock IT, you're empowered to navigate Google Workspace adeptly, ensuring seamless operations, informed decisions, and expert management of your digital ecosystem. <a href="https://www.interlockit.com/home">Join us today and unlock a new level of productivity!</a></div><div class="separator" style="clear: both; text-align: center;"><br /></div><br />Unknownnoreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-13162159585729149252021-10-05T09:48:00.003-04:002021-10-06T10:00:03.925-04:00Google Workspace transition from G Suite is happening soon!<p>On October 6, 2020 Google introduced the Google Workspace brand, product experience, and set of offerings to better equip customers for the future of work. Whether you're at home, at work, or in the classroom, Google Workspace is the best way to create, communicate, and collaborate.</p><p>Google has notified Google Cloud Partners like us that G Suite customers will be automatically transitioned beginning January 31st, 2022.</p><p><b>But please note that all legacy G Suite customers can choose to transition or upgrade early to receive the new Workspace features, plus take advantage of pricing incentives on annual commitments.</b></p><p>For customers on G Suite Business with Google Vault, the switch to Google Workspace Standard increases the price from $15.60 CAD to $23.40 CAD or $18 USD/user/month:</p><p><google-sheets-html-origin></google-sheets-html-origin></p><table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="border-collapse: collapse; border: none; font-family: arial, sans, sans-serif; font-size: 10pt; table-layout: fixed; width: 0px;" xmlns="http://www.w3.org/1999/xhtml"><colgroup><col width="248"></col><col width="130"></col><col width="131"></col><col width="139"></col></colgroup><tbody><tr style="height: 21px;"><td style="border-color: rgb(204, 204, 204) rgb(204, 204, 204) rgb(0, 0, 0); border-image: initial; border-style: solid; border-width: 1px; overflow: hidden; padding: 2px 3px; vertical-align: bottom;"></td><td data-sheets-value="{"1":2,"2":"G Suite (Old)"}" style="background-color: #f3f3f3; border-color: rgb(204, 204, 204) rgb(204, 204, 204) rgb(0, 0, 0); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">G Suite (Old)</td><td colspan="2" data-sheets-value="{"1":2,"2":"Google Workspace (New)"}" rowspan="1" style="background-color: #f3f3f3; border-color: rgb(204, 204, 204) rgb(204, 204, 204) rgb(0, 0, 0); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">Google Workspace (New)</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Features"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Features</td><td data-sheets-value="{"1":2,"2":"G Suite Business"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">G Suite Business</td><td data-sheets-value="{"1":2,"2":"Business Standard"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">Business Standard</td><td data-sheets-value="{"1":2,"2":"Business Plus"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">Business Plus</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Storage"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Storage</td><td data-sheets-value="{"1":2,"2":"Unlimited"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">Unlimited</td><td data-sheets-value="{"1":2,"2":"2TB"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">2TB</td><td data-sheets-value="{"1":2,"2":"5TB"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">5TB</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Google Meet Recording"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Google Meet Recording</td><td data-sheets-value="{"1":2,"2":"❌"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">❌</td><td data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td><td data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Maximum Number of Meet participants"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Maximum Number of Meet participants</td><td data-sheets-value="{"1":3,"3":100}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">100</td><td data-sheets-numberformat="{"1":1}" data-sheets-value="{"1":2,"2":"150"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">150</td><td data-sheets-value="{"1":3,"3":250}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">250</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Device Audit Log"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Device Audit Log</td><td data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td><td data-sheets-value="{"1":2,"2":"❌"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">❌</td><td data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(204, 204, 204) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Google Vault"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Google Vault</td><td data-sheets-numberformat="{"1":1}" data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td><td data-sheets-numberformat="{"1":1}" data-sheets-value="{"1":2,"2":"❌"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">❌</td><td data-sheets-numberformat="{"1":1}" data-sheets-value="{"1":2,"2":"✅"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">✅</td></tr><tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Price - Monthly"}" style="background-color: #efefef; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; vertical-align: bottom;">Price - Monthly</td><td data-sheets-numberformat="{"1":4,"2":"\"$\"#,##0.00"}" data-sheets-value="{"1":2,"2":"$15.60 CAD"}" style="background-color: #fce5cd; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">$15.60 CAD</td><td data-sheets-numberformat="{"1":4,"2":"\"$\"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"$15.60 CAD"}" style="background-color: #c9daf8; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">$15.60 CAD</td><td data-sheets-numberformat="{"1":4,"2":"\"$\"#,##0.00","3":1}" data-sheets-value="{"1":2,"2":"$23.40 CAD"}" style="background-color: #d9ead3; border-color: rgb(204, 204, 204) rgb(0, 0, 0) rgb(0, 0, 0) rgb(204, 204, 204); border-image: initial; border-style: solid; border-width: 1px; font-family: "Trebuchet MS"; font-weight: normal; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom;">$23.40 CAD</td></tr></tbody></table><p>For customers on G Suite Basic the price remains the same at $7.80 CAD or $6 USD/user/month and the only features lost in the switch to Google Workspace Starter are Android and endpoint device management related.</p><p>If you have a legacy G Suite subscription and buy direct from Google, transitions to Google Workspace subscriptions and prices will begin as soon as November 2021. We highly recommend contacting a Google Workspace focused partner like us to review incentives available for upgrading. We deeply understand the nuances of the different plans and will ensure you buy only what you need, potentially saving you big money over the long term.</p><p>For customers considering dropping Google Vault, we offer less expensive 3rd party backup options that provide superior protection against malicious actions, as well as disaster recovery. Google Vault, however, is still the best option for e-discovery, retention policies, and legal holds.</p><p>For expert assistance on transitioning to Google Workspace, email us at info@interlockit.com or call us at (416) 840-6268 !</p><h3 style="text-align: left;">Helpful links:</h3><table border="1" cellpadding="0" cellspacing="0" dir="ltr" style="border-collapse: collapse; border: none; font-family: Arial; font-size: 10pt; table-layout: fixed; width: 0px;" xmlns="http://www.w3.org/1999/xhtml"><colgroup><col width="405"></col></colgroup><tbody><tr style="height: 21px;"><td data-sheets-hyperlink="https://support.google.com/a/answer/10075155#faq" data-sheets-value="{"1":2,"2":"Google Workspace FAQ"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://support.google.com/a/answer/10075155#faq" target="_blank">Google Workspace FAQ</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://support.google.com/a/answer/6043385?hl=en" data-sheets-value="{"1":2,"2":"Compare Google Workspace editions - Business"}" style="border: 1px solid rgb(204, 204, 204); overflow: hidden; padding: 2px 3px; vertical-align: bottom;"><a href="https://docs.google.com/spreadsheets/d/1SURp0OTRiiTaMxchAdZEStZZ6jZy4yGFgSfrPmu_6cw/edit?usp=sharing" target="_blank">Google Workspace vs G Suite editions detailed comparison</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://support.google.com/a/answer/10077880" data-sheets-value="{"1":2,"2":"Compare Google Workspace editions - Enterprise (sign-in required)"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://support.google.com/a/answer/6043385?hl=en" style="font-size: 13.3333px;" target="_blank">Compare Google Workspace editions - Business</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://workspace.google.com/pricing.html" data-sheets-value="{"1":2,"2":"Google Workspace - Pricing and Features"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://workspace.google.com/pricing.html" target="_blank">Google Workspace - Pricing and Features</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://support.google.com/cloudidentity/answer/7431902?hl=en#device&directory&security&sso&report&chrome&billing&" data-sheets-value="{"1":2,"2":"Cloud Identity Comparison"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://support.google.com/cloudidentity/answer/7431902?hl=en#device&directory&security&sso&report&chrome&billing&" target="_blank">Cloud Identity Comparison</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://workspace.google.com/terms/user_features.html" data-sheets-value="{"1":2,"2":"Google Workspace Services Summary"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://workspace.google.com/terms/user_features.html" target="_blank">Google Workspace Services Summary</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://workspace.google.com/terms/tssg.html" data-sheets-value="{"1":2,"2":"Google Workspace Technical Support Services Guidelines"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://workspace.google.com/terms/tssg.html" target="_blank">Google Workspace Technical Support Services Guidelines</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://cloud.google.com/terms/identity/user-features.html" data-sheets-value="{"1":2,"2":"Cloud Identity Services Summary"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://cloud.google.com/terms/identity/user-features.html" target="_blank">Cloud Identity Services Summary</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://support.google.com/a/answer/10077155?hl=en" data-sheets-value="{"1":2,"2":"Compare Education Editions"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://support.google.com/a/answer/10077155?hl=en" target="_blank">Compare Education Editions</a></td></tr><tr style="height: 21px;"><td data-sheets-hyperlink="https://edu.google.com/products/workspace-for-education/editions/" data-sheets-value="{"1":2,"2":"Google Workspace for Education"}" style="border: 1px solid rgb(204, 204, 204); color: #1155cc; overflow: hidden; padding: 2px 3px; text-decoration-line: underline; vertical-align: bottom;"><a class="in-cell-link" href="https://edu.google.com/products/workspace-for-education/editions/" target="_blank">Google Workspace for Education</a></td></tr></tbody></table>Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.653226 -79.383184315.342992163821151 -114.5394343 71.963459836178842 -44.226934299999996tag:blogger.com,1999:blog-8124838454903446958.post-16727341464035588002021-03-10T12:19:00.002-05:002021-03-12T08:57:58.358-05:00Interlock IT wins Copper Customer First Partner Award!<p></p><div class="separator" style="clear: both; text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjswykM1cYoLKPo6i5B9ZMIivZAh2iffnl-j3yULqzlQIaD0XRBcXA_MQdFVAAkXFBkLg586OynIWRK8PwEPdaIwZyEFJbBibnxyicRC_XFI9kSbWYiVqge9l5iPQHAlX5pfxkAmwUNBvy2/s1162/unnamed+%25281%2529.png" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="614" data-original-width="1162" height="338" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjswykM1cYoLKPo6i5B9ZMIivZAh2iffnl-j3yULqzlQIaD0XRBcXA_MQdFVAAkXFBkLg586OynIWRK8PwEPdaIwZyEFJbBibnxyicRC_XFI9kSbWYiVqge9l5iPQHAlX5pfxkAmwUNBvy2/w640-h338/unnamed+%25281%2529.png" width="640" /></a></div><br /><p></p><p><span style="background-color: white;"><span face="Arial, Helvetica, sans-serif" style="color: #222222;">We are happy to share this achievement! </span></span><span face="Arial, Helvetica, sans-serif" style="color: #222222;">Interlock IT wins <a href="https://www.copper.com/resources/2020-partner-awards" target="_blank">Copper Customer First Partner Award</a>. </span><span face="Arial, Helvetica, sans-serif" style="background-color: white; color: #222222;">Whether it's a customization of your company workflow, integration or going live plan, our team is always here to help you get it done. <a href="https://www.interlockit.com/copper/copper-crm-quickstart" target="_blank">Click here</a> to find out how we can help.</span></p>FranFranhttp://www.blogger.com/profile/09272601475728113963noreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-72283636796415580332019-07-02T14:29:00.000-04:002019-07-03T09:01:14.829-04:00Google Calendar Exporting / Importing<h2 style="box-sizing: border-box; font-family: lato, sans-serif; letter-spacing: 2px; line-height: 1.1; margin: 0px; outline: none; padding-bottom: 0px; padding-top: 0px; position: relative; text-align: center; white-space: pre-wrap;">
<span style="font-weight: 300;">
</span><span style="font-size: x-large;">Google to Google Calendar Migration</span></h2>
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<span style="font-size: xx-normal;">In some scenarios it is necessary to migrate Google Calendar data manually between two Google accounts. </span></div>
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<span style="font-size: xx-normal;">Usually, this is very simple.</span></div>
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<span style="text-decoration-line: inherit;"><span style="font-size: large;">Exporting from Google Calendar</span></span></h3>
<ol class="n8H08c BKnRcf" style="box-sizing: border-box; font-family: sans-serif; margin: 0px; padding-left: 20px; padding-top: 8px; white-space: pre-wrap;"><span style="font-size: x-normal;">
</span>
<li class="zfr3Q TYR86d" id="h.p_Q5qraOQNIRdp" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 0px 0px 6px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Open Google Calendar on the source account</span></li>
<li class="zfr3Q TYR86d" id="h.p_4KX8WOcvIURd" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Go to Calendar settings > Import & Export</span></li>
<li class="zfr3Q TYR86d" id="h.p_-R49nVehIc5v" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Click Export, and a ZIP file with all calendars will download to your computer</span></li>
<li class="zfr3Q TYR86d" id="h.p_pjhrHfcyIm8j" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px 0px; outline: none; padding-bottom: 0px; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Extract the ZIP file, noting there is a separate .ics file for each calendar</span></li>
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<a href="https://storage.googleapis.com/interlockit_public_storage/www/export.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="538" data-original-width="800" src="https://storage.googleapis.com/interlockit_public_storage/www/export.PNG" /></a></div>
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<span style="font-family: "lato" , sans-serif; font-size: large; white-space: pre-wrap;">Importing to Google Calendar</span></h3>
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<ol class="n8H08c BKnRcf" style="box-sizing: border-box; font-family: sans-serif; margin: 0px; padding-left: 20px; padding-top: 8px; white-space: pre-wrap;">
<li class="zfr3Q TYR86d" id="h.p_jEcL6opsIqgi" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 0px 0px 6px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Open Google Calendar on the target account</span></li>
<li class="zfr3Q TYR86d" id="h.p_KErMO_07JH-P" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">If they don't already exist, create an appropriate target calendar for each calendar you will import to this account. Note, often you may not want to bring the primary calendar of the source account into the primary calendar of the target account.</span></li>
<li class="zfr3Q TYR86d" id="h.p_Nx02Jji2Iv1_" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Go to Calendar settings > Import & Export</span></li>
<li class="zfr3Q TYR86d" id="h.p_fBhVA_IYIydR" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Select the .ics file you intend to import</span></li>
<li class="zfr3Q TYR86d" id="h.p_Kry_nZm6JZL2" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Select the appropriate target calendar</span></li>
<li class="zfr3Q TYR86d" id="h.p_LS-kRdyyJhP1" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px 0px; outline: none; padding-bottom: 0px; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Click Import</span></li>
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<a href="https://storage.googleapis.com/interlockit_public_storage/www/import.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="538" data-original-width="800" src="https://storage.googleapis.com/interlockit_public_storage/www/import.PNG" /></a></div>
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<span style="font-family: "lato" , sans-serif; white-space: pre-wrap;"><span style="font-size: large;">Dealing with large calendars that fail to import</span></span></h3>
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<div class="zfr3Q" id="h.p_1BRqCcmmJoZY" style="box-sizing: border-box; font-family: Lato, sans-serif; font-variant-ligatures: none; line-height: 1.6667; outline: none; padding-top: 12px; position: relative; text-decoration-line: inherit; white-space: pre-wrap;">
<span style="font-size: xx-normal;">In many cases, a larger calendar will fail to import. This is because of limitations in Google Calendar's import capabilities. The solution is to manually divide the .ics file into several files, importing each separately. Usually, if each file is under 2.5mb it will import without issues, but in some cases you will need to split the files smaller.</span></div>
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<span style="font-size: xx-normal;">Notepad++ is used in the example below.</span></div>
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<span style="font-size: xx-normal;">Open the .ics file in Notepad++ and identify the headers, events, and footers of the .ics file. The headers are every part of the file that come before the first event, and the footers are every part that come after the last event. Everything encapsulated within "BEGIN: VEVENT" and "END:VEVENT" is an individual event. See screenshot below for example of Header, Event, and Footer sections.</span></div>
<div class="zfr3Q" id="h.p_Kve7EG3KL_yV" style="box-sizing: border-box; font-family: Lato, sans-serif; font-variant-ligatures: none; line-height: 1.6667; outline: none; padding-top: 12px; position: relative; text-decoration-line: inherit; white-space: pre-wrap;">
<span style="font-size: xx-normal;">The concept of splitting the file is quite simple. We want to create multiple files with the Header and Footer sections intact, while splitting the event content across each of our multiple files, keeping each individual event intact. This is where Notepad++ comes in handy, since it gives you a line reference to the left of each line, so you can keep track of which events you are including in each file.</span></div>
<div class="zfr3Q" id="h.p_wUxKyPn1NNVg" style="box-sizing: border-box; font-family: Lato, sans-serif; font-variant-ligatures: none; line-height: 1.6667; outline: none; padding-top: 12px; position: relative; text-decoration-line: inherit; white-space: pre-wrap;">
<span style="font-size: xx-normal;">These example instructions assume you want to split a single .ics file into 2 files:</span></div>
<ol class="n8H08c BKnRcf" style="box-sizing: border-box; font-family: sans-serif; margin: 0px; padding-bottom: 0px; padding-left: 20px; padding-top: 8px; white-space: pre-wrap;"><span style="font-size: xx-normal;">
</span>
<li class="zfr3Q TYR86d" id="h.p_t4VBYO9FNVPx" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 0px 0px 6px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Open the original .ics file and identify the headers.</span></li>
<li class="zfr3Q TYR86d" id="h.p_a70NNihgNeJ6" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Create two new blank .ics files (name them appropriately to keep track of them) and paste the headers into each file. </span>
<img alt="Headers.PNG (553Ã528)" src="https://storage.googleapis.com/interlockit_public_storage/www/Headers.PNG" style="font-style: inherit; text-decoration-line: inherit;" /></li>
<li class="zfr3Q TYR86d" id="h.p_zrWBYVNvNnnO" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">From the original .ics file, select roughly the first half of events by starting at the first line with "BEGIN:VEVENT" and choosing a line that contains "END:VEVENT" somewhere near the middle of the file. Copy-paste this into the first new .ics file.</span>
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<a href="https://storage.googleapis.com/interlockit_public_storage/www/split1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="608" data-original-width="609" src="https://storage.googleapis.com/interlockit_public_storage/www/split1.png" /></a></div>
</li>
<li class="zfr3Q TYR86d" id="h.p_vZXxqRrrOWhL" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">From the original .ics file, select the next half of events after the data you copied, which should be the next event beginning with "BEGIN:VEVENT" all the way to near the end of the file, the last line that contains "END:VEVENT". Copy-paste this into the second new .ics file.</span>
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<a href="https://storage.googleapis.com/interlockit_public_storage/www/split2.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="599" data-original-width="621" src="https://storage.googleapis.com/interlockit_public_storage/www/split2.png" /></a></div>
</li>
<li class="zfr3Q TYR86d" id="h.p_vmAb4aLwOvVw" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Open the original .ics file and identify the footers.</span></li>
<li class="zfr3Q TYR86d" id="h.p_FU-dIxFcO3NO" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px; outline: none; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Copy-paste the footers to the end of each of the new .ics files.</span></li>
<li class="zfr3Q TYR86d" id="h.p__SMQ7GDwO7rX" style="box-sizing: border-box; font-family: Lato, sans-serif; font-style: inherit; font-variant-ligatures: none; line-height: 1.6667; margin: 6px 0px 0px; outline: none; padding-bottom: 0px; padding-top: 0px; position: relative; text-decoration: inherit;"><span style="font-size: xx-normal;">Save both of your new files and proceed to import them one-by-one.</span></li>
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<span style="font-family: "lato" , sans-serif; font-size: xx-normal;"><span style="white-space: pre-wrap;">If you have questions or if you would like someone from our team to handle this for you, you can fill out this <a href="https://www.interlockit.com/contact">form</a>.</span></span></div>
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Anonymousnoreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.285985499999995 -80.028631299999986 44.0204665 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-85412949803933095532019-02-12T09:15:00.000-05:002019-02-12T09:15:19.455-05:00Go paperless with the Google Drive App on your smartphone<h2 style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
Scan with the Google Drive App and go paperless</h2>
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<span style="font-family: "arial";"><span style="font-size: 14.6667px; white-space: pre-wrap;">Is your wallet or purse stuffed with various receipts you need to later organize and expense or post into your accounting software? Have you lost important receipts? Do you put documents or receipts into an envelope or tray for your accountant?.
With the <a href="https://support.google.com/drive/answer/3145835?co=GENIE.Platform%3DAndroid&hl=en">Google Drive app</a>, you can create a paperless electronic workflow and gain the peace of mind of never losing receipts or documents again.
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After scanning a file, Google Drive will automatically index all text (and images), for easy searching. Google Drive is scary smart at searching your pdf file and image contents using machine learning and Optical character recognition (OCR). Google is a world leader in machine learning technology so Google Drive’s ability to recognize images that contain a dog or a brand of car for instant search results constantly improves.</span></span><br />
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Anonymousnoreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-33054513075763878162019-01-20T10:00:00.000-05:002019-01-22T10:41:51.035-05:00New pricing for G Suite Basic and Business FAQ for Canada and USA<span style="font-family: inherit;">Google G Suite prices have remained the same for more than a decade despite providing a continuous stream of customer focused innovation and adding over a dozen new services.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">If you are buying G suite from Google directly or through another Google Cloud Partner please visit <a href="https://blog.interlockit.com/2019/01/how-to-save-money-and-delay-g-suite.html" target="_blank">this blog post</a> to learn how to lock in today's pricing for 1 more year for significant savings!</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">We've created this FAQ to help customers understand the pricing changes and will continue to update it as new information becomes available for Canadian and USA customers in CAD and USD.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">On January 16th, 2019 <a href="https://cloud.google.com/blog/products/g-suite/new-pricing-for-g-suite-basic-and-business-editions" target="_blank">Google Cloud Announced</a> price increases that will take effect April 2nd, 2019.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">The new prices in USD and CAD are below:</span><br />
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<table style="background-color: white; border-collapse: collapse; border-spacing: 0px; border: none; color: #666666; font-size: 14px; margin: 0px 0px 2px; padding: 0px; vertical-align: baseline;"><tbody style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">G Suite Edition</span></td><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="font-family: inherit;"><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">USD </span><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">(per user/month)</span></span></td><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="font-family: inherit;"><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">CAD </span><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">(per user/month)</span></span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Basic</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$6</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$7.80</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Business</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$12</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$15.60</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Enterprise</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$25</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$34.00</span></td></tr>
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<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">Enterprise Edition prices remain the same.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">You can find the current USD pricing and an overview of what's contained in each edition here: <a href="https://gsuite.google.com/pricing.html">https://gsuite.google.com/pricing.html</a></span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">A detailed comparison of the G Suite editions is here: <a href="https://gsuite.google.com/compare-editions/">https://gsuite.google.com/compare-editions/</a></span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">The $50/user/year G Suite Basic Annual plan which was a 20% discount over the $5/user/month ($60/user/year) Flex plan has been eliminated. Annual and Monthly Flex plans now cost the same overall per year. There will no longer be a discount for locking into an Annual plan.</span><br />
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<span style="font-family: inherit;">Customers purchasing G Suite in Canadian Dollars (CAD) on either Annual or Monthly Flex plans directly from Google or from a reseller (confirmed January 22nd) will receive a limited time regional discount for the first year below:</span><br />
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<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">G Suite Edition</span></td><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">Ends April 1st, 2020</span><br />
<span style="font-family: inherit;"><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;"><b> </b></span><span style="border: 0px; color: black; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">(per user/month)</span></span></td><td style="background-color: #b7b7b7; border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: bold; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;">Starts April 2nd, 2020</span><br />
<span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; text-align: center; vertical-align: baseline;"> (per user/month)</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Basic</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$7.02 CAD</span><br />
<span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">(10% discount)</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$7.80 CAD</span><br />
<span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">(regular price)</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Business</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$13.26 CAD</span><br />
<span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">(15% discount)</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$15.60 CAD</span><br />
<span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">(regular price)</span></td></tr>
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<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">For customers on Annual plans the discount will apply to the full first year of renewals occurring April 2nd, 2019 until December 31st, 2019. Renewals prior to April 2nd, 2019 will not see a price increase until renewal in 2020. Annual plan customers cannot renew early/reset their contract term unless they upgrade to Business or Enterprise. Annual CAD renewals after December 31st, 2019 will not receive the regional discount.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">Upgrading from Basic to Business Edition is actually a great option to reset your contract term and lock in the $10/user/month pricing for 1 more year. G Suite Business with Team Drives and Unlimited Storage is giving our customers freedom from traditional Windows file shares and other non-integrated, non-cloud storage solutions.</span><br />
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<span style="font-family: inherit;">Canadian and US customers paying in USD will not receive any regional or transition discounts either direct or through partners.</span><br />
<span style="font-family: inherit;"><br /></span>
<span style="font-family: inherit;">The good news is that our Interlockit.com customers currently on the monthly Flex plans have the additional option to switch to an annual plan before the April 2nd price increase and lock in today's Basic Edition for $50/user/year or Business Edition for $120/user/year for a full year.</span><br />
<span style="font-family: inherit;"><br /></span><span style="font-family: inherit;">Unlike Interlockit.com customers, those buying directly from Google on monthly Flex do not have the option to switch to an annual plan before the price increase and save as much as 62% for 1 year.</span><br />
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<span style="font-family: inherit;">If you know of organizations buying G Suite from Google directly <b>please refer them to us at <a href="http://interlockit.com/">Interlockit.com</a> so we can also save them significant money for 1 more year!</b></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_61hYfJQAVvOlVOm_qcUgIFdPHxT-9pLshTTA2buttyPNrrhYGfRJNs5IqH3AO4ESsIwiFSd4EzmJqPfCwfZIjJVnbXzz9lOBxLE0CgnBGKYa_g7zALBjFsiViMvlaK3RCEtq6wVdsLtH/s1600/Capture.PNG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><span style="font-family: inherit;"><img border="0" data-original-height="299" data-original-width="1600" height="116" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_61hYfJQAVvOlVOm_qcUgIFdPHxT-9pLshTTA2buttyPNrrhYGfRJNs5IqH3AO4ESsIwiFSd4EzmJqPfCwfZIjJVnbXzz9lOBxLE0CgnBGKYa_g7zALBjFsiViMvlaK3RCEtq6wVdsLtH/s640/Capture.PNG" width="640" /></span></a></div>
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Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.5890452 -79.644119843.2209422 -80.2895668 43.9571482 -78.9986728tag:blogger.com,1999:blog-8124838454903446958.post-88225418748311258232019-01-20T09:59:00.000-05:002019-01-22T10:18:06.383-05:00How to save money and delay the G Suite price increase<span style="font-family: inherit;">On January 16th, 2019 <a href="https://cloud.google.com/blog/products/g-suite/new-pricing-for-g-suite-basic-and-business-editions" target="_blank">Google Cloud Announced</a> price increases that will take effect April 2nd, 2019.</span><br />
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<span style="font-family: inherit;">Organizations currently purchasing G Suite Basic for $50 on an annual plan in USD are facing a 44% price increase effective April 2nd, 2019.</span><br />
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<span style="font-family: inherit;">The new prices in U.S. Dollars (USD) and Canadian Dollars (CAD) are below:</span><br />
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<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Basic</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$6</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$7.80</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Business</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$12</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$15.60</span></td></tr>
<tr style="border: 0px; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;"><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">Enterprise</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$25</span></td><td style="border: 1pt solid rgb(0, 0, 0); font-style: inherit; margin: 0px; padding: 5pt; text-align: center; vertical-align: baseline;"><span style="border: 0px; color: black; font-family: inherit; font-size: 11pt; font-style: inherit; font-weight: inherit; margin: 0px; padding: 0px; vertical-align: baseline;">$34.00</span></td></tr>
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<b><span style="font-family: inherit;">If your organization is currently buying G Suite Basic or Business Edition directly from Google on a monthly Flex plan you can switch to an Annual subscription through us at Interlockit.com before the price increase date and keep the old pricing for 1 whole year!</span></b></div>
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<b><span style="font-family: inherit;">In addition, if your G Suite plan with Google direct is an annual commitment, switching to us at <a href="http://interlockit.com/">Interlockit.com</a> as your partner will reset the annual contract start date to the date of the transfer letting you keep the old pricing for another year!</span></b><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgYx-r5wN6BCTRfwqr-58RiuikQmGagTFIzJHg23GniUR6zxN3f332gGrObhyphenhyphen3D9pHj5R5JhY8bZJVeCD89sefzJ2YaD1lQN-nTA8ZXKx2yH5Y_DvU-3r6r1N6pKkPYkSKfRxchpEgy5MsN/s1600/Capture.PNG" imageanchor="1" style="clear: left; float: left; margin-bottom: 1em; margin-right: 1em;"><span style="font-family: inherit;"><img border="0" data-original-height="299" data-original-width="1600" height="119" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgYx-r5wN6BCTRfwqr-58RiuikQmGagTFIzJHg23GniUR6zxN3f332gGrObhyphenhyphen3D9pHj5R5JhY8bZJVeCD89sefzJ2YaD1lQN-nTA8ZXKx2yH5Y_DvU-3r6r1N6pKkPYkSKfRxchpEgy5MsN/s640/Capture.PNG" width="640" /></span></a></div>
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<span style="font-family: inherit;">The potential savings of resetting your contract date are huge and there is zero interruption to your G Suite service. It's just a back end billing change. You are never locked in and can return to buying direct from Google after the 1 year is up but we expect you'll enjoy our excellent G Suite technical support team and stay on board with us.</span></div>
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<span style="font-family: inherit;"><br /></span></div>
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<span style="font-family: inherit;">Another great way to reset your contract date and lock in the savings is to upgrade to G Suite for Business Edition at the current $10/user/month or $120/user/year price on an annual contract. Your annual Basic contract gets terminated on the day of the upgrade effective resetting your term and locking in the old pricing for 1 year. Click here for the <a href="https://gsuite.google.com/pricing.html" target="_blank">G Suite editions overview</a> and a <a href="https://gsuite.google.com/compare-editions/" target="_blank">detailed comparison</a>. G Suite Business with Team Drives and Unlimited Storage is giving our customers freedom from traditional Windows file shares and other non-integrated, non-cloud storage solutions.</span></div>
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<span style="font-family: inherit;"><br /></span></div>
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<span style="font-family: inherit;">Currently G Suite Basic on an annual plan is $50/user/year and G Suite Business is $120/user/year. These prices will increase to $72/user/year and $144/user/year respectively on April 2, 2019</span></div>
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<span style="font-family: inherit;"><br /></span></div>
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<span style="font-family: inherit;">Interlockit.com can save you $22 USD/user on Basic and $24 USD/user on Business Edition for 1 year. The savings on Canadian Dollar (CAD) G Suite plans can be even higher!</span></div>
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<span style="font-family: inherit;">Contact us at <a href="https://www.interlockit.com/contact">Interlockit.com</a> to learn more about what your cost savings could be.</span></div>
Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-59119398595836150272018-11-19T09:10:00.000-05:002018-11-19T09:10:24.589-05:00Google Introduces Work Insights and the Investigation Tool<h2>
Have you ever wondered if your G Suite subscription is actually being put to good use?</h2>
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<b>Work Insights</b> is a new tool to that lets you see how much impact G Suite is making on your organization. It does this by showing you data on which teams are using G Suite and which apps they use frequently, how they are using the apps to collaborate, how much time the teams are spending in meetings, and much more. Essentially, Work Insights gives you an overview of how G Suite enables your team members to work together.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj_FSoRgtm_nxKxYAliomsTBAqURTrDAiaKSyaJzh08JfGmPW_6yQQ7ErklyGDvPkIWoDpTQ0D2vsSuyjs7crM0voJtVnGoAruKqlmEPXmnuPEd21wG9jDjARSotZPanQK9eBsppFgjtkY/s1600/collaboration.gif" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="900" data-original-width="1600" height="360" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj_FSoRgtm_nxKxYAliomsTBAqURTrDAiaKSyaJzh08JfGmPW_6yQQ7ErklyGDvPkIWoDpTQ0D2vsSuyjs7crM0voJtVnGoAruKqlmEPXmnuPEd21wG9jDjARSotZPanQK9eBsppFgjtkY/s640/collaboration.gif" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Photo source: <a href="https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html?m=1" rel="nofollow" target="_blank">G Suite Updates Blog</a></td></tr>
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Admins can look at adoption charts in Work Insights to analyze trends and track deployment progress. This data is useful for bench-marking and for identifying which team members may need additional training on applications. This can be especially relevant if your organization is shifting from legacy tools to G Suite.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEglJTk6Fd4Rx8nXDbkBPz7Gw_PfQDTibxqTtpmESZnygK3GzbQIby_2YRw6tFc_VLaQm8Gy6p1jm7Jem4ask1OpwitdqPFgkY1QhTiSUadvgaA3cVm0l3EgnoDWzzGuh7ntPstaXAxJhXQ/s1600/Insights-dashboard.gif" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="900" data-original-width="1600" height="360" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEglJTk6Fd4Rx8nXDbkBPz7Gw_PfQDTibxqTtpmESZnygK3GzbQIby_2YRw6tFc_VLaQm8Gy6p1jm7Jem4ask1OpwitdqPFgkY1QhTiSUadvgaA3cVm0l3EgnoDWzzGuh7ntPstaXAxJhXQ/s640/Insights-dashboard.gif" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Photo source: <a href="https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html?m=1" rel="nofollow" style="font-size: 12.8px;" target="_blank">G Suite Updates Blog</a></td></tr>
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Currently in beta, Work Insights is available to organizations subscribed to G Suite Enterprise or Enterprise for Education. G Suite admins who want to try it now can <a href="https://docs.google.com/forms/d/e/1FAIpQLSdKXTvg7vuS2XPQhF8DORAE0HufKbxRbrlkLaxvYhAjdWCW1Q/viewform" rel="nofollow" target="_blank">fill out the Beta Test Application form</a>.<br />
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<h2>
Are you aware of potential security risks within your G Suite domain?</h2>
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Google understands every organization's need for simplified security management. The <a href="https://gsuite.google.com/products/admin/security-center/">security center</a>, which they introduced earlier this year, brings together security analytics, actionable insights, and best practice recommendations. Recently, they announced the general availability of the new investigation tool which integrates remediation to the prevention and detection features of the security center. G Suite admins can use the new investigation tool to identify suspicious device activity, find out if classified Google Drive documents have been shared to outsiders and hence cut access, remove emails that can compromise account security, and more.<br />
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<table align="center" cellpadding="0" cellspacing="0" class="tr-caption-container" style="margin-left: auto; margin-right: auto; text-align: center;"><tbody>
<tr><td style="text-align: center;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3ILfoqY_JK273ZtopKP9A3K8HjTStszWZ_fknLTAY8Z4_l7DnvYZ1Z1WpJVuWqNbq9gml1Ntz2NRLgbd4g8pm6UYJsbEgOPnftv2aqq1GyhSygx8LxHH6O0G0E7KIAsZ3iMd09FdLw48/s1600/InvestigationTool.gif" imageanchor="1" style="margin-left: auto; margin-right: auto;"><img border="0" data-original-height="360" data-original-width="640" height="360" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3ILfoqY_JK273ZtopKP9A3K8HjTStszWZ_fknLTAY8Z4_l7DnvYZ1Z1WpJVuWqNbq9gml1Ntz2NRLgbd4g8pm6UYJsbEgOPnftv2aqq1GyhSygx8LxHH6O0G0E7KIAsZ3iMd09FdLw48/s640/InvestigationTool.gif" width="640" /></a></td></tr>
<tr><td class="tr-caption" style="text-align: center;">Photo source: <a href="https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html?m=1" rel="nofollow" style="font-size: 12.8px;" target="_blank">G Suite Updates Blog</a></td></tr>
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The investigation tool has a simple user interface. Admins can identify threats and take action with a few clicks--no need to analyze logs or run complex scripts.<br />
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The investigation tool is now available to G Suite Enterprise customers.<br />
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<h2>
References</h2>
<br />
Gain deeper organizational insights and take action with new G Suite features [Web blog post]. (2018, September 18). Retrieved September 23, 2018, from <a href="https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html">https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html</a><br />
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Sawers, P. (2018, September 18). G Suite’s new Work Insights tool reveals adoption and collaboration rates within your company [Web blog post]. Retrieved September 23, 2018, from <a href="https://venturebeat.com/2018/09/18/g-suites-new-work-insights-tool-reveals-adoption-rates-and-collaboration-within-your-company/">https://venturebeat.com/2018/09/18/g-suites-new-work-insights-tool-reveals-adoption-rates-and-collaboration-within-your-company/</a>Francishttp://www.blogger.com/profile/12067413266812280260noreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-6518139800475974022018-08-22T15:47:00.000-04:002018-09-12T16:23:16.695-04:00The power of cloud integration for business IT systemsBefore cloud computing existed, data used to reside in individual stores, on different computers, and sometimes within very different ecosystems. Users would have a record for a client in accounting, another in the order entry system, and another in a database of leads. Even emails were hosted on individual machines with only a local access point. To make matters even more complicated, none of these systems would automatically synchronize or intercommunicate; it was a virtual mess!<br />
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Thankfully many business systems today operate in the cloud allowing users to, for example, pull emails from a customer relationship management (CRM) system (like <a href="https://www.copper.com/?utm_source=R-Interlockit" target="_blank">Copper</a>) and with a single click, dial a contact via <a href="https://www.ringcentral.ca/">RingCentral</a> which logs the interaction for productivity reporting and follow ups. Since data now has the ability to flow freely between software, it doesn't make sense for it to live in individual stores any longer. Think of software integration like bridges in a city, allowing traffic to flow freely from one place to another.<br />
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Our team at Interlock IT advocates a simplified workflow which eases integration between all of your business systems – phone, email, and software. For instance, allowing calls to be logged in your CRM both in and out of the office, and emails automatically synced to client records in your CRM and accounting software. Our skilled team can perform custom integrations with many other solutions that we may not necessarily resell. Our use of Google App Engine instead of hosted servers and the pervasiveness of modern Open API's with cloud software means integrations are low cost, secure, reliable, and near realtime. Gone are the error prone days of file exports to hard drives and batch import processes that frequently failed due to data structure changes. Modern API's flow through the software business logic layer to prevent issues like posting unbalanced accounting entries. Database or file level integration methods of the past often required duplication of this critical error checking logic and would fall behind as the core software business logic changed.<br />
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To illustrate an example of cloud integration, we use <a href="http://hubdoc.com/">Hubdoc</a> to automatically push our monthly phone bill to <a href="https://www.xero.com/ca/?type=partner&pid=QFZGCQ">Xero</a> which codes it to the correct expense account. It attaches the pdf image of the invoice and also saves a copy to our Google Drive where we can take advantage of the world's best search engine to instantly find it again. Enabling auto-pay with our provider allows us to simply let Xero's automatic downloading of bank transactions find the matching payment and mark it as paid. There is zero traditional human data entry required, which in return allows us to use that time towards more important tasks like following up with our customers.<br />
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Unfortunately many businesses still use obsolete (non-cloud) IT software that is inherently inefficient and expensive. Even custom integrations of legacy software is generally designed hastily to fill a need but isn't a permanent fix. This usually involves data that is only accessible from one computer and often by only one user at a time, not remotely and collaboratively. In the era of cloud computing, these sort of 'patch-ups' aren't necessary. Cloud computing has opened the doors for powerful software integrations that yield far superior results when it comes to productivity and efficiency. If there's a cloud application that your business needs to integrate, our team is ready to design and deploy it. <a href="http://www.interlockit.com/Home/contact-us">Contact us today</a> to find out more about how you can unify your workflow and improve your business IT system!Anonymousnoreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-32556381200852896982018-07-20T10:06:00.000-04:002018-07-20T10:07:01.683-04:00Fluidly Send Mails in Gmail By Mentioning Your Contact With The @ SymbolIf you're used to tagging your friends on Facebook, Twitter, or Instagram by typing @ + <i><your friend's name></i>, then surely you'll like this new feature in the New Gmail. When writing an email, you can mention your contact by typing the @ symbol and then the name of your correspondent in the body of the email.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAKy3z_D8IzwGG7MJqPCWujcNzIRELKnXot3x1iqxPg7FrkDIcd4rVqu7gZtbcxq5NNHIhCwEapeHjJIBWd_vlXVsa3MiTDPE45o3O03nLJgYSI4lS3sIln5aIClGbwewwgDwMFhZ7g9w/s1600/new-gmail-tagging-feature.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="202" data-original-width="519" height="155" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAKy3z_D8IzwGG7MJqPCWujcNzIRELKnXot3x1iqxPg7FrkDIcd4rVqu7gZtbcxq5NNHIhCwEapeHjJIBWd_vlXVsa3MiTDPE45o3O03nLJgYSI4lS3sIln5aIClGbwewwgDwMFhZ7g9w/s400/new-gmail-tagging-feature.png" width="400" /></a></div>
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Gmail will show a list of contacts as you type the name, and you can use the Up or Down arrow key and hit Enter to select the contact. The name will appear as a hyperlinked text in the body of the message and populate the <i>To:</i> field.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitMsvjNdtFsZdkQVpT0DdOGSVM6vz9wazY-7Rh1qNJrl15dPdN5Ler9IH7M4RdVKyjhXwFWsfEyWiopOVxb1ecZopfCd70ayZOaH6fcjIauQmZvUdeoZuUhNc7ytfH-LkuyDlukUlSKwQ/s1600/new-gmail-tagging-feature-1.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="146" data-original-width="519" height="112" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitMsvjNdtFsZdkQVpT0DdOGSVM6vz9wazY-7Rh1qNJrl15dPdN5Ler9IH7M4RdVKyjhXwFWsfEyWiopOVxb1ecZopfCd70ayZOaH6fcjIauQmZvUdeoZuUhNc7ytfH-LkuyDlukUlSKwQ/s400/new-gmail-tagging-feature-1.png" width="400" /></a></div>
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This trick only works with people you've already contacted, and only in the New Gmail interface. It's still a helpful feature nevertheless.<br />
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G Suite admins can enable the New Gmail in the Admin Console:<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbhvoddT2tw63vtHQRfIubhDjFNaq3OwG-22EAwjWvWf7p8NrvxaKri1y32SNiQ8-JJqcEKTbTnpH2L9mBy33C3vZdWST-bpnjk1EWqu-oZgier31_5UK4XeZXv_zig-iYqb_A5ee-5jk/s1600/new-gmail.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="225" data-original-width="667" height="132" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjbhvoddT2tw63vtHQRfIubhDjFNaq3OwG-22EAwjWvWf7p8NrvxaKri1y32SNiQ8-JJqcEKTbTnpH2L9mBy33C3vZdWST-bpnjk1EWqu-oZgier31_5UK4XeZXv_zig-iYqb_A5ee-5jk/s400/new-gmail.png" width="400" /></a></div>
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<ol>
<li>Go to Apps > G Suite > Gmail.</li>
<li>Under User settings, scroll down to "New Gmail Early Adopter Program" and select "Allow my users access to the new Gmail UI and features".</li>
<li>Save.</li>
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G Suite users and regular Gmail users can opt in on the feature by clicking on the gear icon in their mailbox and then choosing the option "Try the new <i>[Yourdomainname]</i> Mail" or "Try the new Gmail".<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjBXRBBPDGJgVQJPJWhtcSwtot9A7Iv7xTo6dyQSLE7w5t2cqTNr_-7F2BWl1CCYDjWSso3BlYqcu57d-J8bfZwUqWnc_6TATvlOLFDyQuPOxeAjaDatWHfqYcHGyXjHdhFkKgFKxDRDDs/s1600/new-gmail-user-option.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="397" data-original-width="184" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjBXRBBPDGJgVQJPJWhtcSwtot9A7Iv7xTo6dyQSLE7w5t2cqTNr_-7F2BWl1CCYDjWSso3BlYqcu57d-J8bfZwUqWnc_6TATvlOLFDyQuPOxeAjaDatWHfqYcHGyXjHdhFkKgFKxDRDDs/s320/new-gmail-user-option.png" width="147" /></a></div>
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If you spend your time mostly on writing emails, then this cool feature should allow you to be more productive. Go ahead, try it now!Francishttp://www.blogger.com/profile/12067413266812280260noreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-40309520726669298282018-05-03T13:24:00.000-04:002018-05-03T13:24:33.447-04:00Canadian G Suite customers can now create Hangouts Meet meetings with US dial-in phone numbersOn April 23rd, 2018 Google announced the availability of <a href="https://gsuiteupdates.googleblog.com/2018/04/g-suite-basic-and-business-customers-dial-into-Hangouts-Meet.html" target="_blank">dial-in phone numbers</a> for Hangouts Meet. Previously this feature was only available with G Suite Enterprise subscriptions for $25 USD/user/month. Enterprise users still get the added benefit of international dial-in numbers and a 50 user versus 25 user per meeting limit.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3a4Fs6w9eMwY0I9D45yh_fFNY8pWjAe4iDmFvayn6UxapxMQQA9xboWND-oSoRETioLm-VoR7cmRbJPMZ_Pv5t3GUqj3yTdq7nwWxrNVMBDUhnJyqHRl_6ey1df9mkI8BeKQv9ZJeFPjp/s1600/AnnualBudget.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="640" data-original-width="333" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh3a4Fs6w9eMwY0I9D45yh_fFNY8pWjAe4iDmFvayn6UxapxMQQA9xboWND-oSoRETioLm-VoR7cmRbJPMZ_Pv5t3GUqj3yTdq7nwWxrNVMBDUhnJyqHRl_6ey1df9mkI8BeKQv9ZJeFPjp/s320/AnnualBudget.png" width="166" /></a></div>
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The US based dial-in conference numbers work for all G Suite Basic and Business customers for no additional cost. This is awesome news!<br />
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We want to highlight that it works great for Canadian organizations too! Most of our customers have flat rate long distance plans in North America so a US based dial-in number is typically of no concern.<br />
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If you haven't yet tried Hangouts Meet you're missing out. It's far superior to Skype and even superior to most expensive commercial video conferencing solutions. You can equip your boardroom for high quality video conferencing with <a href="https://gsuite.google.com/products/hangouts-meet-hardware/" target="_blank">Google Hangouts Meet Hardware</a>.<br />
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As always feel free to contact us at <a href="http://www.interlockit.com/Home/contact-us">Interlockit.com</a> with any questions!Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-69541910018495328142018-04-10T10:22:00.000-04:002018-04-10T10:22:48.280-04:00G Suite End User Training and AdoptionAre you an existing G Suite customer that would like to see increased adoption of your software? Do many of your G Suite users only know the basics of how to send emails and manage their calendar? If so, it's time to invest in end user training.<br />
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Our team at Interlock IT has years of experience leading G Suite training sessions for numerous clients like <a href="http://www.rochecanada.com/" target="_blank">Roche</a>, and <a href="https://www.ryerson.ca/" target="_blank">Ryerson University</a>.<br />
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Roche contracted the team at Interlock IT to ensure that all new employees are more productive in their job. Roche has eliminated traditional windows file shares and gone completely to Google Drive for file storage, saving millions of dollars. No complicated VPNs are required and staff are confident they are using the latest version of the document in Google Drive versus a potentially out of date email file attachment.<br />
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Ryerson University implemented G Suite in 2012 but faculty and administrative users were slow to completely adopt Google Drive, Docs, and Sheets. The courses led by our Interlock IT team at Ryerson have received excellent feedback and are in high demand. You can view a sample agenda that was posted publicly on the Ryerson University website <a href="https://drive.google.com/file/d/1WQCWlR2LVEjl4OyCjpHDmFHknQv2dTN5/view?usp=sharing" target="_blank">here</a>. Our training has helped Ryerson eliminate traditional windows file servers and move completely to the security and simplicity of Google Drive with unlimited storage in the cloud.<br />
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If you increase the adoption and usage of G Suite you'll be rewarded with competitive advantages like:<br />
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<ul>
<li>A culture of collaboration with Google Docs, Google Drive, Google Chat, and Google Meet</li>
<li>Reduced communications and travel costs through Google Meet and Chat by eliminating third party video and audio conferencing solutions</li>
<li>Better control of your data through centralized security and user management</li>
<li>Elimination of risky and un-managed shadow IT solutions for file sharing and communications like Dropbox and Skype</li>
<li>Reduced IT support costs from the simplicity of 100% web browser based solutions and no desktop software to manage</li>
</ul>
<div>
We've seen numerous situations in our large G Suite customer base where training on the G Suite collaboration tools has completely transformed the way people work. Consider one example: a chain of retail stores switched from Excel to Google Sheets for their daily store sales reports. Each store manager would update their own Excel spreadsheet at the end of the day, then email the file attachment to a staff member for consolidation and reporting for management. Now with Google Sheets all managers can edit one master consolidated reporting sheet at once and the management team can see on their screens the real time updates. Not only did they eliminate the cumbersome process of single user editing of sheets but they can now securely view the reports on any mobile device or web browser plus make comments and assign action items to store managers right inside the sheet. </div>
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<div>
How many of your end users know how to use powerful workflow tools like <a href="https://www.blog.google/products/g-suite/five-new-ways-reach-your-goals-faster-g-suite/" target="_blank">"Action Items"</a> within Google Docs and Google Sheets?</div>
<div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPiwC1WopZQhdjHyxYICXUwfE5QqunmpgFwkZmBmznpuCUskE6PZUxijZXzUT3yjvGKpjFXx5HUG0SzqSJxdyqGRv4g4ElmFAI8hT_vCvzoIKrRCK-0naHTA3KGr6oTBIH_xq0vVuHqaym/s1600/ActionItems_2.gif" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="450" data-original-width="900" height="160" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgPiwC1WopZQhdjHyxYICXUwfE5QqunmpgFwkZmBmznpuCUskE6PZUxijZXzUT3yjvGKpjFXx5HUG0SzqSJxdyqGRv4g4ElmFAI8hT_vCvzoIKrRCK-0naHTA3KGr6oTBIH_xq0vVuHqaym/s320/ActionItems_2.gif" width="320" /></a></div>
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Google Forms is another included tool that is excellent for collecting data like headshots plus an automatic count of shirt sizes for an upcoming event. Just like all other Google Drive tools multiple users can collaborate simultaneously on the creating of the form and see the form results and charts update in real time.</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjUNGe2TIoPKTvqgvndSSd22bjr8ymW1LAPBDUE4yDgttMXhnevau7K_Cq4n4IONNzOCoyq6deQYqVC_Nbuldwr-tpDd8QO5W6w9CF3ywF56zKvY7zDdh9YoLOKX85MXMlTn9VJMZ09B3_/s1600/FormsFileUpload_5.gif" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="450" data-original-width="900" height="160" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhjUNGe2TIoPKTvqgvndSSd22bjr8ymW1LAPBDUE4yDgttMXhnevau7K_Cq4n4IONNzOCoyq6deQYqVC_Nbuldwr-tpDd8QO5W6w9CF3ywF56zKvY7zDdh9YoLOKX85MXMlTn9VJMZ09B3_/s320/FormsFileUpload_5.gif" width="320" /></a></div>
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It's clear that end user training on G Suite has a rapid return on investment through increased productivity and adoption. We frequently hear feedback like "Wow. I had no idea how much G Suite can do." End user training even helps your employees be more productive in their personal life since the world's most popular personal email solution Gmail, <a href="https://www.cnbc.com/2017/05/18/google-user-numbers-youtube-android-drive-photos.html" target="_blank">with over 1 billion monthly active users</a> contains almost all of the same functionality.</div>
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Please contact us at <a href="http://www.interlockit.com/Home/contact-us" target="_blank">Interlock IT</a> for more information on G Suite training and adoption services!</div>
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Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-14460155707338874022018-03-21T09:00:00.000-04:002018-08-22T15:54:01.992-04:00Google G Suite Hangouts Chat vs SlackOn February 28th, 2018 Google made G Suite <a href="https://www.blog.google/products/g-suite/new-ways-help-teams-work-faster-and-smarter-g-suite/">Hangouts Chat available to everyone</a>. We've been using it in house for many months as part of the Early Adopters program and found it to be an excellent team collaboration tool. Hangouts Chat is seen as a competitor to <a href="https://slack.com/">Slack</a> which we've implemented for some of our customers. It can also be compared to services like Microsoft Teams, Workplace by Facebook, and HipChat.<br />
<br />
Note that Hangouts Chat should not be confused with <a href="https://en.wikipedia.org/wiki/Google_Hangouts">Google Hangouts</a> which is what most Google Search results will compare Slack to. Google Hangouts has been available for many years and is an instant messaging and video conferencing solution but lacks the chat rooms in the style of Slack.<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2Y9YQv8ejIg4DlJr4IDQZPjbfXp1pEltQHzQPM9wj1wht0-VKyK1Ww4pm6oKu41heXiB3D9tTZ6WIIKQ5pn4ALQnyhHU7sULTsC1Jre4M6BvGNBgGLTFGmsXemqGQtHnQIfeuQlDzofFm/s1600/chat_64dp.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="64" data-original-width="64" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi2Y9YQv8ejIg4DlJr4IDQZPjbfXp1pEltQHzQPM9wj1wht0-VKyK1Ww4pm6oKu41heXiB3D9tTZ6WIIKQ5pn4ALQnyhHU7sULTsC1Jre4M6BvGNBgGLTFGmsXemqGQtHnQIfeuQlDzofFm/s1600/chat_64dp.png" /></a><span style="font-family: "verdana" , sans-serif; font-size: x-large;">Hangouts Chat</span></div>
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Some of our favourite cloud applications have released integrations to Hangouts Chat such as <a href="https://www.copper.com/blog/10-ways-to-build-better-relationships-with-google-hangouts-chat">Copper CRM</a> and <a href="https://www.xero.com/blog/2018/03/xero-hq-google-hangouts-chat/">Xero Accounting Software</a>.<br />
<br />
Many of our customers are already using Slack which is well integrated to <a href="https://slack.com/apps/A6NL8MJ6Q-google-drive">Google Drive</a>, <a href="https://slack.com/apps/A0F7YS351-google-hangouts">Google Hangouts</a>, and <a href="https://slack.com/apps/A0F8149ED-google-calendar">Google Calendar</a>. So a common question is should G Suite customers stick with Slack or switch to <a href="https://chat.google.com/" target="_blank">Hangouts Chat</a>?<br />
<br />
Let's compare:<br />
<style type="text/css"><!--br {mso-data-placement:same-cell;}--></style><br />
<table cellpadding="0" cellspacing="0" dir="ltr" style="font-family: arial,sans,sans-serif; font-size: 10pt; table-layout: fixed; width: 0px;" xmlns="http://www.w3.org/1999/xhtml"><colgroup><col width="109"></col><col width="273"></col><col width="273"></col></colgroup><tbody>
<tr style="height: 21px;"><td style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; border-top: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;"></td><td data-sheets-value="{"1":2,"2":"Hangouts Chat"}" style="border-bottom: 1px solid rgb(0, 0, 0); border-right: 1px solid rgb(0, 0, 0); border-top: 1px solid rgb(0, 0, 0); font-size: 12pt; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom; word-wrap: break-word;">Hangouts Chat</td><td data-sheets-value="{"1":2,"2":"Slack"}" style="border-bottom: 1px solid rgb(0, 0, 0); border-right: 1px solid rgb(0, 0, 0); border-top: 1px solid rgb(0, 0, 0); font-size: 12pt; font-weight: bold; overflow: hidden; padding: 2px 3px; text-align: center; vertical-align: bottom; word-wrap: break-word;">Slack</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Price"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Price</td><td data-sheets-value="{"1":2,"2":"$0 for existing G Suite customers https://gsuite.google.com/pricing.html"}" style="border-bottom: 1px solid rgb(0, 0, 0); border-right: 1px solid rgb(0, 0, 0); overflow: hidden; padding: 2px 3px; vertical-align: bottom; word-wrap: break-word;">$0 for existing G Suite customers https://gsuite.google.com/pricing.html</td><td data-sheets-value="{"1":2,"2":"free or $8 to $15 per month per user with discounts available for annual plans https://slack.com/pricing"}" style="border-bottom: 1px solid rgb(0, 0, 0); border-right: 1px solid rgb(0, 0, 0); overflow: hidden; padding: 2px 3px; vertical-align: bottom; word-wrap: break-word;">free or $8 to $15 per month per user with discounts available for annual plans https://slack.com/pricing</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Single Sign On (SSO)"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Single Sign On (SSO)</td><td data-sheets-value="{"1":2,"2":"Yes - nothing to configure"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - nothing to configure</td><td data-sheets-value="{"1":2,"2":"Yes with $15/month Enterprise plan and some setup"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes with $15/month Enterprise plan and some setup</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Google Drive Integration"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Google Drive Integration</td><td data-sheets-value="{"1":2,"2":"Yes"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes</td><td data-sheets-value="{"1":2,"2":"Yes - but permissions not integrated so must ensure document is shared with correct people to match channel"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - but permissions not integrated so must ensure document is shared with correct people to match channel</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Google Calendar Integration"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Google Calendar Integration</td><td data-sheets-value="{"1":2,"2":"Yes - Including @Meet bot to book meetings with channel members when they're available"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - Including @Meet bot to book meetings with channel members when they're available</td><td data-sheets-value="{"1":2,"2":"Yes - but not as feature rich"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - but not as feature rich</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Google Hangouts Integration"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Google Hangouts Integration</td><td data-sheets-value="{"1":2,"2":"Yes - Direct messages in Hangouts Chat are sent to users on Google Hangouts"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - Direct messages in Hangouts Chat are sent to users on Google Hangouts</td><td data-sheets-value="{"1":2,"2":"Partial - only for opening a Hangouts video conference/meeting from within a channel. No direct message integration to Hangouts"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Partial - only for opening a Hangouts video conference/meeting from within a channel. No direct message integration to Hangouts</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Gmail Inbox Integration on web browser"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Gmail Inbox Integration on web browser</td><td data-sheets-value="{"1":2,"2":"Yes - New chat message indicator appears top right corner which helps bring users into Hangouts Chat organically from the user interface they use constantly"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - New chat message indicator appears top right corner which helps bring users into Hangouts Chat organically from the user interface they use constantly</td><td data-sheets-value="{"1":2,"2":"No - Users must open Slack to be notified of new messages"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">No - Users must open Slack to be notified of new messages</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Mobile Apps"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Mobile Apps</td><td data-sheets-value="{"1":2,"2":"Android, iOS"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Android, iOS</td><td data-sheets-value="{"1":2,"2":"Android, iOS"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Android, iOS</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"eDiscovery /Compliance"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">eDiscovery /Compliance</td><td data-sheets-value="{"1":2,"2":"Yes - fully integrated to Google Vault so admins can set retention policies, search, and retain data for legal matters https://gsuiteupdates.googleblog.com/2018/02/google-vault-support-for-hangouts-chat.html"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - fully integrated to Google Vault so admins can set retention policies, search, and retain data for legal matters https://gsuiteupdates.googleblog.com/2018/02/google-vault-support-for-hangouts-chat.html</td><td data-sheets-value="{"1":2,"2":"Partial - On Enterprise plan admins can export all data from a channel. Additional cost add-on tools are available that work with the Discovery API https://get.slack.help/hc/en-us/articles/204897248-Guide-to-Slack-data-exports"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Partial - On Enterprise plan admins can export all data from a channel. Additional cost add-on tools are available that work with the Discovery API https://get.slack.help/hc/en-us/articles/204897248-Guide-to-Slack-data-exports</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Conversation Threading"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Conversation Threading</td><td data-sheets-value="{"1":2,"2":"Yes. Built to always thread conversations keeping messages in context"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes. Built to always thread conversations keeping messages in context</td><td data-sheets-value="{"1":2,"2":"Partial - Does not thread by default but users can choose to thread messages. https://get.slack.help/hc/en-us/articles/115000769927-Message-threads"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Partial - Does not thread by default but users can choose to thread messages. https://get.slack.help/hc/en-us/articles/115000769927-Message-threads</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Security"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Security</td><td data-sheets-value="{"1":2,"2":"Supports all G Suite security features and admin settings such as two-factor authentication, mobile device management for remote wipe, security keys, etc. No separate user directory to manage."}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Supports all G Suite security features and admin settings such as two-factor authentication, mobile device management for remote wipe, security keys, etc. No separate user directory to manage.</td><td data-sheets-value="{"1":2,"2":"Supports two-factor authentication but must be managed separately unless on Enterprise plan and logins are restricted to G Suite SSO. Users must be added/deleted separately. Remote wipe not available without third party apps"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Supports two-factor authentication but must be managed separately unless on Enterprise plan and logins are restricted to G Suite SSO. Users must be added/deleted separately. Remote wipe not available without third party apps</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"Languages"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Languages</td><td data-sheets-value="{"1":2,"2":"28 supported"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">28 supported</td><td data-sheets-value="{"1":2,"2":"5 supported"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">5 supported</td></tr>
<tr style="height: 21px;"><td data-sheets-value="{"1":2,"2":"3rd party integrations"}" style="border-bottom: 1px solid #000000; border-left: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">3rd party integrations</td><td data-sheets-value="{"1":2,"2":"Yes"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes</td><td data-sheets-value="{"1":2,"2":"Yes - certainly Slack's popularity and eco-system of addons has an advantage"}" style="border-bottom: 1px solid #000000; border-right: 1px solid #000000; overflow: hidden; padding: 2px 3px 2px 3px; vertical-align: bottom;">Yes - certainly Slack's popularity and eco-system of add-ons has an advantage</td></tr>
</tbody></table>
<a href="https://docs.google.com/spreadsheets/d/1f6aLzyfEOJ31E9cpHsxt3JGvj9XUGSwemyYDsshEsOQ/">Source: Google Sheet Comparison</a><br />
<br />
At Interlock IT we have experience programming integrations to Slack such as auto creating or updating a Google Sheet from within a Slack channel.<br />
<br />
Both products have their advantages and disadvantages. Switching a significant user base over to Hangouts Chat from Slack could be challenging. But if your team hasn't started with Slack, Google is offering an excellent ready to go solution for no additional cost.<br />
<br />
Certainly feel free to reach out to us with questions, comments, or custom integration needs at <a href="http://www.interlockit.com/Home/contact-us">Interlock IT</a>.Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-5871703979021968452018-03-01T16:40:00.000-05:002018-03-01T16:40:48.043-05:00G Suite Calendar Interop: share free/busy data between G Suite and Office 365!Google has recently released a new version of Calendar Interop which includes the much-anticipated support for Office 365. In light of this--as well as the old version being deprecated--we have run into a few clients that found the available instructions a bit hard to follow.<br />
<br />
That's where Interlockit.com comes in to save the day! We're getting straight into the technical details in this post, so put on your geek face and pour yourself a fresh coffee before jumping in.<br /><br />
<h2>
Prerequisites!</h2>
<div>
<span id="docs-internal-guid-89734c7f-e356-deff-51b6-9b27db134279"></span><br />
<ul><span id="docs-internal-guid-89734c7f-e356-deff-51b6-9b27db134279">
<li>Access to a G Suite Super Admin account.</li>
<li>Access to an Office 365 Global Admin account.</li>
<li>One spare G Suite license to use as a role account.</li>
<li>You will need to know <a href="https://technet.microsoft.com/en-us/library/jj984289(v=exchg.160).aspx">how to connect to Exchange Online Powershell</a> and run simple powershell commands.</li>
<li>Users must not have matching accounts in both G Suite and Office 365; both systems will prioritize internal users and ignore Calendar Interop if an internal user is found during lookup.</li>
</span></ul>
<span id="docs-internal-guid-89734c7f-e356-deff-51b6-9b27db134279">
</span><br />
<h2>
Create role account</h2>
<span id="docs-internal-guid-2b1fdb90-e35f-7ec7-568a-4319421321be"></span><br />
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span id="docs-internal-guid-2b1fdb90-e35f-7ec7-568a-4319421321be"><span style="font-variant-east-asian: normal; font-variant-numeric: normal; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">In order to facilitate sharing of calendar information between your G Suite and Office 365 tenant, a role account must exist on each side.</span></span></span></div>
<span id="docs-internal-guid-2b1fdb90-e35f-7ec7-568a-4319421321be">
<span style="font-family: inherit;"><br /></span><h3 style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-variant-east-asian: normal; font-variant-numeric: normal; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">On G Suite</span></span></h3>
</span><br />
<ul>
<li>Sign into your Google Admin Console and go to the Users section.</li>
<li>Configure a new regular user account (no admin privileges) with an email address of your choosing. I recommend “interop@yourgsuitedomain.com”.</li>
<li>It is recommended this account be used exclusively for calendar interop.</li>
<li>Go ahead and set a permanent password right away and keep it ins a safe place. We will need to log in to this account to complete steps later in this guide.</li>
</ul>
<span style="font-family: inherit;"><br /></span>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">*tip: leave the Admin Console open until you have completed this guide, as you will need it in following steps.</span></span></div>
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<h3 style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-family: inherit;"><br /></span><span style="font-variant-east-asian: normal; font-variant-numeric: normal; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">On Office 365</span></span></h3>
<ul>
<li>Configure a new mail-enabled user (no additional privileges) using the New-MailUser cmdlet in Exchange Online Powershell. Example:<br /><br />New-MailUser -Name "<span style="color: red; font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">Calendar Interop</span><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">" -ExternalEmailAddress </span><span style="color: #ff9900; font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">interop@externaldomain.com</span><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"> -MicrosoftOnlineServicesID </span><span style="color: magenta; font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">interop@your365domain.com</span><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"> -Password (ConvertTo-SecureString -String ‘</span><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><span style="color: #6aa84f;">yourpassword</span></span><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">' -AsPlainText -Force)</span></li>
</ul>
<div>
<br /></div>
<ul>
<li><span style="color: red;">The name can be anything, so be descriptive.</span></li>
<li><span style="color: orange;">This email address must not exist in Office 365 as a user or contact. The role account shouldn’t need to receive mail, so it doesn’t really matter what address you use here.</span></li>
<li><span style="color: magenta;">This email address must use an accepted domain in Office 365. This address will not accept mail, but behaves like the user ID for the role account on your tenant.</span></li>
<li><span style="color: #6aa84f;">Set any password you like. It must be within ‘single-quotes’.</span></li>
<li>It is recommended this account be used exclusively for calendar interop.</li>
</ul>
</div>
<div>
<span style="font-family: inherit;"><br /></span>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">*tip: leave Powershell open until you have completed this guide, as you will need it in following steps.</span></span></div>
<br />
<h2>
Create an Office 365 availability configuration</h2>
<br />
<div style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">In order to give our Office 365 role account the ability to feed free/busy data to G Suite, we must create a new availability configuration and assign it to the role account using the New-AvailabilityConfig cmdlet in Exchange Online Powershell:</span></span></div>
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<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><b id="docs-internal-guid-89734c7f-e363-6dab-01b9-582f8f2b9083" style="font-weight: normal;"><span style="font-family: inherit;"><br /></span></b></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-left: 36pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">New-AvailabilityConfig -OrgWideAccount “Calendar Interop”</span></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><b style="font-weight: normal;"><span style="font-family: inherit;"><br /></span></b></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">Make sure you use the same name in quotes used when first setting up the Office 365 role account.</span></span></div>
<br />
<h2>
Configure the G Suite admin console</h2>
<ul>
<li>Sign into your Google Admin Console and navigate to Apps > G Suite > Calendar</li>
<li>Scroll down and expand the “Calendar Interop Management” section.</li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="488" src="https://lh5.googleusercontent.com/iTxjRWMdLM5qormhT2STEJr3EhIBrxPfLyEDQnhy7yVycqtVuYwqCaGYBUkJF9On12pybnb8m9NP_gzGEdRjWkpGf_YDaQZ-xdoamhHXhyRji4W96tbzZDYBEglaPUK3oV763eOe" style="-webkit-transform: rotate(0.00rad); border: none; transform: rotate(0.00rad);" width="602" /></span><br /><br />
<ul>
<li>Fill in the Exchange Web services URL for Office 365:<br /><a href="https://outlook.office365.com/ews/exchange.asmx" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #a4c2f4; vertical-align: baseline; white-space: pre-wrap;">https://outlook.office365.com/ews/exchange.asmx</span></a></li>
<li>Enter the Exchange role account’s user ID (in our case, <a href="mailto:interop@your365domain.com" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #1155cc; vertical-align: baseline; white-space: pre-wrap;">interop@your365domain.com</span></a><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">).</span></li>
<li>Enter the Exchange role account’s password.</li>
<li>Check the box for “Enable user availability lookups”.</li>
<li>Click “SAVE CHANGES”</li>
</ul>
<br />
<h2>
Add the availability address space in Office 365</h2>
<ul>
<li>From your G Suite admin account, open Google’s <a href="https://calendar.google.com/Exchange/tools/authui" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #1155cc; vertical-align: baseline; white-space: pre-wrap;">Credential Generation Tool</span></a><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">. Check the box, and click “Generate new credentials”</span></li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="205" src="https://lh4.googleusercontent.com/6qTbAAA4zjiC2DaZdj7jrlS69otwSLVLndBo1UbVlhN6mWUEopzQNeS8NGmWUHuMJ8LoqQcZcUzJZK2dBgvAirbOrjL2p5gvdKrH7SxzI8BusvezNnMX-y5CpZP0bdacwWRhhhcn" style="border: none; transform: rotate(0rad);" width="602" /></span><br /><br />
<ul>
<li>When prompted, sign in with the G Suite role account you created earlier. It will ask for permission to access calendar data. Click “Allow”.</li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="368" src="https://lh6.googleusercontent.com/7ihSRMWD6PDF1u5vRO-b1TMAPuQsdGC-ZRG5nEoNR19n_e2c26CmcA3uHnA7_ZqXJPjH1Zsgi4QS1kE-yYPMFhdjUPuqYFZX1DkB3mKk6hb8uYjx9THQXJuZ5H7NDKJ822b3CfBG" style="border: none; transform: rotate(0rad);" width="445" /></span><br /><ul>
<li>Click “Download”, and save the credentials.dat file somewhere safe--you will not be able to retrieve this file again in the future without breaking the setup, requiring you to repeat all the steps in this section.</li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="179" src="https://lh5.googleusercontent.com/JpEYH9cUjBteOVI8f_b0B5fT8sQdLgaoCXzgJsN0eR2LgY5Wzv4VHN4qMvJAbmV8sT63eygxfdK562EyWq8wegIgicVtm600I9YADDgzVHLesnNYl803d5DUg5K0EixxnKVv7pjA" style="-webkit-transform: rotate(0.00rad); border: none; transform: rotate(0.00rad);" width="602" /></span><br /><ul>
<li>Open the <a href="https://calendar.google.com/Exchange/tools/configurator" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #1155cc; vertical-align: baseline; white-space: pre-wrap;">Configuration Tool</span></a></li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="361" src="https://lh5.googleusercontent.com/2sLPBVMe4XxYtH4FaJwDNN6AZpIswkkvpooFl1bYg7OxoSrs11anSHm-FkBCQCuEJsCHj4bVKuWy5Yj38l4D2hwlQHKq3GiMeFChc-ybSn9_wcZQqYaNIah8dfQ4JXpIgk9OBTeX" style="-webkit-transform: rotate(0.00rad); border: none; transform: rotate(0.00rad);" width="602" /></span><br /><ul>
<li>Click “Choose File” and select the credentials.dat file you downloaded in an earlier step.</li>
<li>Select “Exchange 2013 or newer, including Office 365”</li>
<li>Enter the user ID of the Office 365 role account, in this example we are using “<a href="mailto:interop@your365domain.com" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #1155cc; vertical-align: baseline; white-space: pre-wrap;">interop@your365domain.com</span></a><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;">”</span></li>
<li>Enter your G Suite domain in the field asking which address space you wish to add to exchange. In this example we are using “yourgsuitedomain.com”.</li>
<li>Click “Show Exchange Setup”.</li>
<li>You will be presented with the following page:</li>
</ul>
<span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"><img height="231" src="https://lh4.googleusercontent.com/y4N-PT10DRyIrLk8BCkrXuRN2VO5sOZb_pKPTw1pwidrEZzADKzgAoQL7efhTFanmRnUWzdspQZo94PBg8JmMTKkHscuOw0HM9XUjc2JuI7Q5J8mtVJ47kg253lse6HR-fGlh25A" style="-webkit-transform: rotate(0.00rad); border: none; transform: rotate(0.00rad);" width="602" /></span><br /><ul>
<li>Copy-paste the above section of green text into Exchange Online Powershell. You may need to hit “Enter” once each command completes, until all the commands have been run.</li>
</ul>
<br />
<h2>
Create contacts for your G Suite users in Office 365</h2>
<br />
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">In order for Office 365 to display the free/busy data for a G Suite user, that user must be represented as a contact in the Office 365 system:</span></span></div>
<br />
<ul>
<li>You can add contacts manually in the Office 365 Admin center under the “Users > Contacts” section.</li>
<li>You can use <a href="https://support.office.com/en-us/article/bulk-import-external-contacts-to-exchange-online-bed936bc-0969-4a6d-a7a5-66305c14e958" style="font-family: inherit; text-decoration-line: none; white-space: pre;"><span style="color: #1155cc; vertical-align: baseline; white-space: pre-wrap;">Exchange Online powershell to do bulk updates of contacts</span></a><span style="font-family: inherit; vertical-align: baseline; white-space: pre-wrap;"> if needed.</span></li>
</ul>
<br />
<h2 dir="ltr" style="line-height: 1.38; margin-bottom: 6pt; margin-top: 18pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit; font-size: small;">You’re all set!</span></span></h2>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">Now you can create a test event in a G Suite user account and an Office 365 user account respectively, to test that each are able to see the free/busy indicator of the other.</span></span></div>
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<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><b style="font-weight: normal;"><span style="font-family: inherit;"><br /></span></b></span></div>
<div dir="ltr" style="line-height: 1.38; margin-bottom: 0pt; margin-top: 0pt;">
<span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 700; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;">*tip: it may take a few hours for the Exchange Online settings in Office 365 to propagate, so if your initial tests don’t work, wait a few hours and try again before taking troubleshooting measures.</span></span></div>
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<span style="font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><span style="font-weight: normal;"><span style="font-family: inherit;"><br /></span></span></span></div>
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<span style="font-family: inherit;"><span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;">Google provides a </span><a href="https://calendar.google.com/Exchange/tools" style="text-decoration: none;"><span style="background-color: transparent; color: #1155cc; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: underline; vertical-align: baseline; white-space: pre-wrap;">Troubleshooting tool</span></a><span style="background-color: transparent; color: black; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; vertical-align: baseline; white-space: pre-wrap;"> but it is limited in functionality. If you get lost, give me a shout over at Interlockit.com and we'll get you sorted in no time!
Now, don't you feel like you deserve another coffee?</span></span></div>
<div>
<span style="font-size: 11pt; font-variant-east-asian: normal; font-variant-numeric: normal; font-weight: 700; vertical-align: baseline; white-space: pre-wrap;"><span style="font-family: inherit;"><br /></span><span style="font-family: "arial";"><br /></span></span></div>
</div>
Matthewhttp://www.blogger.com/profile/05825383606627584154noreply@blogger.com4Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978tag:blogger.com,1999:blog-8124838454903446958.post-61038743021003184252018-02-22T13:29:00.000-05:002018-08-22T15:38:02.800-04:00Copper CRM integrated contact us/sign up form for your website using Google FormsCopper customers frequently ask us about setting up web forms that will automatically create a person (or lead) record and send a personalized email response upon submission.<br />
<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ8wtIjtvC6B3GhjgDZPUGjyjpE7x3SO8uL_nku7v5A9vt0PardgBiQN4s1Yi5f4TVRke0Z0aghVS2MnSz6TggaoLMbBhdd6rsFgL8nXF3Kd6NoEuC2wYm1CIw3_zS-6mXN8oYOIaiKSE/s1600/copper-crm-logo.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="70" data-original-width="336" height="66" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ8wtIjtvC6B3GhjgDZPUGjyjpE7x3SO8uL_nku7v5A9vt0PardgBiQN4s1Yi5f4TVRke0Z0aghVS2MnSz6TggaoLMbBhdd6rsFgL8nXF3Kd6NoEuC2wYm1CIw3_zS-6mXN8oYOIaiKSE/s320/copper-crm-logo.png" width="320" /></a></div>
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<br />
Copper has <a href="https://support.copper.com/hc/en-us/articles/201211429-When-people-sign-up-on-my-website-can-I-automatically-create-a-person-or-lead-in-ProsperWorks-" target="_blank">posted </a>a solution based on Wufoo and Zapier but it doesn't send an automatic email reply. It's also simpler and cheaper to use free Google Forms plus free Mailchimp, so we built it!<br />
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We loved this solution so much, we opted to use it on our own website.<br />
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Our live Contact Us Google Form: <a href="http://www.interlockit.com/Home/contact-us">http://www.interlockit.com/Home/contact-us</a><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ450VfBTqzyYlJ_WpeD8scO2pVAt1TcrJVCW009_SI2_BL5xxNzNPDZ_oD9Sr0or03YLA_5zJiGawuiMJ-PyRbBTKKBuNMy2Bofz7Y0UuAAiHJtYzAGwOhNw3slsnkBawn19l_74T5GEp/s1600/Contact+us+form.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="983" data-original-width="1039" height="376" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ450VfBTqzyYlJ_WpeD8scO2pVAt1TcrJVCW009_SI2_BL5xxNzNPDZ_oD9Sr0or03YLA_5zJiGawuiMJ-PyRbBTKKBuNMy2Bofz7Y0UuAAiHJtYzAGwOhNw3slsnkBawn19l_74T5GEp/s400/Contact+us+form.PNG" width="400" /></a></div>
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If the email address submitted does not already exist in Copper, a Lead record is created instantly and a welcome email is sent using Mailchimp's <a href="https://kb.mailchimp.com/automation/create-an-automated-welcome-email" target="_blank">Automated Welcome Email</a> feature:<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEihhc9fR0IokKGKA7sy0mw0uKuCP9UoR9yfi4uD8pD1OU5F7R9pcOaswWn9CdES6wC7-Kvn9kuYLdhk_ue0GjcrSmjYwDxSxLAzkJtqyGLGRHu7vAJi-Jfef9PytT0ZJ_9dICMRJx6ulZXb/s1600/Contact+us+lead+created.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="947" data-original-width="1142" height="331" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEihhc9fR0IokKGKA7sy0mw0uKuCP9UoR9yfi4uD8pD1OU5F7R9pcOaswWn9CdES6wC7-Kvn9kuYLdhk_ue0GjcrSmjYwDxSxLAzkJtqyGLGRHu7vAJi-Jfef9PytT0ZJ_9dICMRJx6ulZXb/s400/Contact+us+lead+created.PNG" width="400" /></a></div>
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If the email address is found the phone number submitted is compared and updated if needed.<br />
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In both cases a Copper CRM Task is created to followup and is assigned to the user of your choice, plus Mailchimp sends a personalized welcome email.<br />
<br />
You can even use Mailchimp to schedule automatic follow-ups, which is what we did for our <a href="http://www.blinkreports.com/home/free-trial-signup" target="_blank">Blink Reports Software Free Trial Sign-ups</a>. This is another Google form we integrated to Copper CRM and to our <a href="http://www.blinkreports.com/" target="_blank">Blink Reports for Xero Accounting software</a> running in Python on <a href="https://cloud.google.com/appengine/docs/python/" target="_blank">Google App Engine/Google Cloud Platform</a>. Mailchimp handles <a href="https://en.wikipedia.org/wiki/Drip_marketing" target="_blank">DRIP marketing</a> to our free trial signups with a scheduled series of helpful emails.<br />
<br />
In the case of the <a href="https://docs.google.com/forms/d/e/1FAIpQLSd6DK0PjlUCnFJQgoflJ2i-nIRPRigk17RwHGTQ0nJBzVVp7Q/viewform?usp=sf_link" target="_blank">Contact Us Form</a> 100% of the code runs inside the Google Cloud using <a href="https://developers.google.com/apps-script/" target="_blank">Google Apps Script</a>. The benefits are speed, simplicity, reliability, and security. It's all managed by Google's massive Cloud Computing resources and the world's best security team. All security for editing the online form and reviewing past form submissions in Google Sheets is managed by your existing Google Account logins.<br />
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Here's a code excerpt for the techies like me:<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj4Wr3jziMVxt7bfrW1tryhbjN8deyBNyD-XpF9DitSkTiOeqIPdk_SKacGZKXT5q9ojx4dLVw-xWdMQDngKiuZbEtn-9AI5UmLfBI-oh6xpMfUN2LsNwltj6GqvhAv7hhm3KNHszG1QAFe/s1600/contact+us+form+script.PNG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="936" data-original-width="1107" height="337" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj4Wr3jziMVxt7bfrW1tryhbjN8deyBNyD-XpF9DitSkTiOeqIPdk_SKacGZKXT5q9ojx4dLVw-xWdMQDngKiuZbEtn-9AI5UmLfBI-oh6xpMfUN2LsNwltj6GqvhAv7hhm3KNHszG1QAFe/s400/contact+us+form+script.PNG" width="400" /></a></div>
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<h2 style="clear: both; text-align: left;">
So what does it cost?</h2>
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<ul>
<li>It's<b> FREE </b>if we can become your G Suite license Reseller for 10 or more users, which is at no additional cost to you.</li>
<li>Otherwise cost is $10 per month plus a small setup fee of $99 with discounts available for buying less than 10 G Suite users through us</li>
<li>Mailchimp is free for up to 2,000 subscribers or $10/month for <a href="https://mailchimp.com/pricing/" target="_blank">unlimited emails</a></li>
</ul>
Certainly reach out to us at <a href="http://www.interlockit.com/Home/contact-us">http://www.interlockit.com/Home/contact-us</a> to sign up or send us any questions you may have!<br />
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<br />Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-79966717520784822182018-02-15T09:54:00.000-05:002018-02-15T09:54:20.367-05:00Google Drive Backup and Sync for Google G SuiteAs we discussed in our <a href="http://blog.interlockit.com/2018/02/backup-and-sync-for-google-photos-and.html">prior post</a> Google Drive Backup and Sync plus Google Drive Streaming both work great with your Google G Suite for Business account.<br />
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In this post we'll show you how to backup your documents folder, Quicken files, photos and videos with Google Drive.<br />
<br />
Google Drive Backup and Sync can both Backup <b>and </b>Sync files to your computer but we recommend turning off the Sync feature and using Google Drive Streaming with your G Suite account. This avoids the consumption of hard drive space and the security risks of storing files locally on your computer.<br />
<br />
Download Drive Back and Sync here: <a href="https://www.google.com/drive/download/backup-and-sync/">https://www.google.com/drive/download/backup-and-sync/</a> and run the executable to start the installation.<br />
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During the initial setup choose the folders you would like to backup, but don't turn on Drive Sync.<br />
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Your preferences should look something like this:<br />
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Note that we've chosen to backup various folders from the Home Theatre PC (HTPC) including my kid's local user directories where their valuable Minecraft levels are saved. </div>
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We've also enabled the uploading of photos and videos to Google Photos. This way any new photos saved to the selected folders on the local drive from my Sony camera are automatically stored in Google Photos and accessible from any device anywhere, anytime. You can choose Original quality or the free unlimited High quality mode.</div>
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Note the "Removing items" option. If you want files you delete in Google Drive from the cloud or from the local computer to be deleted everywhere without prompting then choose "Remove items everywhere". You can also be prompted to remove items or you can choose not to delete items on other devices which may leave lots of orphaned files behind.</div>
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If you have a large amount of data to backup the initial backup could take many days to complete but once finished it will only upload the changes as they occur.</div>
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If your G Suite license is for G Suite Basic ($5/user/month) you can store up to 30 GB of files, photos (original quality), and emails. Upgrading to G Suite for Business will give you Unlimited storage for $10/user/month (1 TB/user if 5 or less users on the domain).</div>
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G Suite for Business at $10/user/month is one of the most cost effective unlimited storage options available since it includes the full G Suite of software, Google Vault and more in the price. Dropbox charges $10/user/month for 1 TB of storage but it does not include email, calendar, Google Docs, Google Meet video conferencing, Google Sites, etc.</div>
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Google Drive Backup and Sync is also an excellent replacement to Crashplan who exited the consumer backup space this year.</div>
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Certainly contact us at <a href="http://www.interlockit.com/Home/contact-us">Interlockit.com</a> for assistance or to upgrade to G Suite Unlimited storage!</div>
<br />Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0tag:blogger.com,1999:blog-8124838454903446958.post-17482115759993168212018-02-01T15:30:00.000-05:002018-02-01T15:30:00.210-05:00Backup and Sync for Google Photos and Google Drive plus Google Drive File Stream for G SuiteAre you confused about which Google Drive software tools you should install on your Windows PC or Mac desktop for use with your G Suite for Business account versus your personal @gmail.com account? If so, this first in a series of blog posts is for you.<br />
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Working with files purely in the cloud like Google Sheets, and Google Docs is the ideal way to go, but often we need to work with more traditional files stored on our desktop computer like photos, Microsoft Word/Excel, and accounting data like Quickbooks.<br />
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<a href="https://support.google.com/drive/answer/2374987" target="_blank">Google Drive Backup and Sync</a></h2>
Backup and Sync is an app for Mac and Windows PC's that backs up files and photos safely in Google Drive and Google Photos, so they're no longer trapped on your computer and other devices.<br />
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Backup and Sync works for both Google Photos and Google Drive. It replaces "Google Photos Desktop Uploader" and "Google Drive Desktop Sync." Please ignore the <a href="https://www.theverge.com/2017/9/7/16267624/google-drive-desktop-app-shutdown" target="_blank">click bait headlines</a> that created fears in our customer base that "Google Drive" was going to be shut down. Backup and Sync is the replacement and is an awesome upgrade of the <a href="https://gsuiteupdates.googleblog.com/2018/01/legacy-google-drive-desktop-sync-client.html" target="_blank">legacy Desktop Sync utility</a>.<br />
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As of May 2017 Google Drive had over <a href="https://techcrunch.com/2017/03/09/google-drive-now-has-800m-users-and-gets-a-big-update-for-the-enterprise/" target="_blank">800 million daily active users</a> and <a href="http://nordic.businessinsider.com/2-trillion-files-google-drive-exec-prabhakar-raghavan-2017-5" target="_blank">hosts over 2 trillion files</a>. That's a massive growth curve from 120 million active users in 2013. Google Drive with its lower storage costs and included suite of software is a huge long term threat to popular file sharing solutions like Dropbox and Box.Net.<br />
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<a href="https://www.google.com/drive/download/" target="_blank">Google positions Backup and Sync</a> as being for Personal users and Drive File Stream for Business users but using the two in combination has some big benefits that we'll dive into later. Backup and sync is their consumer sync client but G Suite <a href="https://support.google.com/a/answer/7491633" target="_blank">organizations can use it too</a>.<br />
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<a href="https://support.google.com/drive/answer/7329379" target="_blank">Google Drive File Stream</a></h2>
Drive File Stream lets you see all your files in Google Drive without using storage space on your computer. It behaves much like a traditional mapped network drive letter in Windows File Explorer or a Network Share in Finder on a Mac. It's a key improvement that is allowing our customer base to ditch Windows File Shares for good. Files are streamed to your PC from the cloud on demand for use in your favourite desktop apps.<br />
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Drive File Stream includes the ability to save specific files and folders offline, including Team Drives so you can still be productive offline without installing Backup and Sync. It's simple to open files like PDF's from Adobe Acrobat Pro and Microsoft Word directly from your Google Drive. Each time you press the Save button in your favourite app your changes are synced to Google Drive in the cloud. Version management is automatic so you can always roll back to a prior revision of your file.<br />
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However, Drive File Stream does not upload your images to Google Photos nor can you tell it to automatically backup your Windows Document or desktop folder from your PC. You can read more about the differences between them <a href="https://support.google.com/a/answer/7491633" target="_blank">here</a>.<br />
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On our next blog post we'll dive into installing Backup and Sync for G Suite organizations. In the mean time if you have any questions or would like pricing on Google Drive please <a href="http://www.interlockit.com/Home/contact-us" target="_blank">contact us at Interlockit.com!</a>Blair Collinshttp://www.blogger.com/profile/08883102941696962794noreply@blogger.com0Toronto, ON, Canada43.653226 -79.38318429999998243.2856095 -80.028631299999986 44.020842499999993 -78.737737299999978