Do Canadians avoid Cloud Computing due to the Patriot Act?

Having sold U.S. based SaaS solutions for over 5 years we occasionally encounter prospective Canadian customers that use the U.S. Patriot Act as an excuse to avoid cloud computing.

Note that as far as the Federal Government knows the Patriot Act has never been used to access Canadian data.  Consider also that your customer's data is far more secure on Microsoft's or Google's servers than it ever will be on their own server in their own office.

My editorial opinion is that ensuring you have secure passwords is far more important than being concerned about the very remote possibility that the U.S. government might access your data.  1 in 3 Canadian jobs is related to international trade; to require the data to be located in Canada limits a business' opportunity to utilize the best solution at the best price and makes us less competitive in the global market. 

Would you be willing to pay 5 to 10 times more for the same service in Canada?  I did the costing analysis with 2 large SaaS companies and that was the reality of the numbers.

For further reading:

• Treasury Board of Canada: Frequently Asked Questions: USA PATRIOT ACT Comprehensive Assessment Results
• IT World Canada: Don’t use the Patriot Act as an excuse

June 2010: 88% of all email is spam

According to Symantec, in the month of June 2010 88% of all email was spam.

So in other words 88% of the traffic handled by your on-premise email server is unwanted.  Why pay for the wasted bandwidth or manage hardware and software for something that is easily managed externally for a very reasonable cost?

The two major players in hosted spam management and email archival are Symantec MessageLabs and Google Postini.

Our recommendation is Google Postini.  It protects over 18 million users, is straightforward to configure, can be automatically synchronized to your Microsoft Exchange/Active Directory (or LDAP), and costs less.

• Postini TCO calculator

At Interlockit.com we're happy to make the deployment process painless for you.

Interlockit.com and Microsoft BPOS

We've officially become a Microsoft Partner for Microsoft Online Services.  Microsoft BPOS gives your business the powerful productivity of Exchange Online, Sharepoint Online, Office Communications Online, and Office Live Meeting starting at $12.50 per user per month.  All services are hosted in the cloud by Microsoft and are easy to setup without the upfront costs of an on-premise deployment.

This is a natural addition to our cloud computing service offerings at Interlockit.com since we have deep experience in migrating data from legacy systems like Microsoft Exchange or other POP3/IMAP based systems.  We're also experienced in synchronizing user lists from Active Directory to cloud based services eliminating the need to manage users in two places.

Cloud Computing is a disruptive wave that provides cheaper, more convenient, and simpler business solutions that work!

Google Apps Directory Sync: Tips for Microsoft Active Directory

The Google Apps Directory Sync tool really should be installed at any mid to large corporation using a Microsoft Windows Server (or any LDAP compatible directory server).  It eliminates the need to add, change, or delete users in two different places.

LDAP Directory Sync is definitely complex with a steep learning curve.  You need a good understanding of how to create LDAP queries as there are only limited examples in the provided documentation.  However, once it's configured there should be little reason to change it.

It's our experience that in most installations you'll need one configuration file for synchronizing Users, Profiles, and Contacts and another configuration file for Groups.

If you're migrating in batches from an email server such as Exchange Server to Google Apps it's best to synchronize only users that are a member of a Security Group such as "Google Apps Users".  That way the user is created in Google Apps only after they've been made a member of the security group.

Here's a sample LDAP user query: 

(memberOf=CN=Google Apps Users,OU=Security Groups,DC=domainname,DC=local)

Replace OU=Security Groups,... with the appropriate location in your Active directory tree of the security group.

And note that Google Postini has the same ability to synchronize to Microsoft Active Directory or your LDAP directory server.

Or give us a call at Interlockit.com.  We're happy to configure it for you.

Google Apps and Docs misconceptions

The Microsoft camp frequently points out how Microsoft Office has all the features that businesses want right now and therefore wants you to conclude that you don't need Google Apps, but this misses the main point; Google Docs are complementary to Microsoft Office.

Google Docs has been providing rich real-time collaboration to millions of users for nearly four years.  You can edit and share documents from the browser from anywhere in the world.  A growing number of corporations are using it as their primary productivity software but there's no need to.

Google Docs makes Office 2003 and 2007 better because you can store any file in Google's cloud and share them in their original format with anyone on the internet.  No more guessing if you have the latest version.

Google Docs represents a real alternative for companies: a chance to get the collaboration features you need today and end the endless cycle of "upgrades".

Try it out free for 30 days.  The only thing you have to lose is a server or two.

http://googleenterprise.blogspot.com/2010/05/upgrade-here.html

More applications coming for Google Apps Customers

More applications for Google Apps will reduce customer training time on why their Google Apps accounts don't work on Picasa and other handy Google services.  Currently your Google Apps login id will only work on the core messaging and collaboration applications forcing customers to use a personal gmail account for the rest.

The overhaul is expected this fall.  More details can be found here: http://googleenterprise.blogspot.com/2010/05/more-google-applications-coming-for.html

Last blog post... 4 weeks ago. What kept us busy in April

Lots on the go but having tons of fun.  Here's some of the things that kept us busy in April at Interlockit.com:

• Interlockit.com is mentioned in a PC World Article on Google Apps Sync for Outlook - note our mention of the improved return on investment with the web interface over sticking with outlook.  I am an accountant (CMA) after all...
• Hiring and mentoring of new technical staff members
• Joint presentations with Google Canada on Google Apps to a large group of franchisees in the transportation industry.  It was very successful... We'll share the exciting details in the future
• Lots of client deployments of Google Apps
• Received official Canadian reseller status for a brand of high quality internet routers.  Google Apps shines when we clean up the customer's internet connectivity and massively improve throughput and reliability.  We'll broadcast more details once we have the e-commerce site up and running
• and... my vote for best new feature among many released for Google Apps Premier Edition in April is Drag and drop file attachments