Important mail going to spam? Read this!

It happens to a lot of users. Your boss, colleague, or client asks if you've completed the first draft and you look at them with a blank face, with no clue as to what they are referring to. You either missed the email or it somehow landed in your spam folder which you rarely ever check. "Why is important email landing in my spam" you ask? Simple, you get Gmail to stop checking for spam - sort of.

If you're finding that wanted incoming email is landing in spam, here is a way to redirect it to your inbox. Filters are one of the most powerful tools integrated in Gmail. If you understand the power of email filters, you can do quite a lot with them to manage your inbox efficiently and productively. Follow these simple steps to setup a domain filter to automate "spam email" to redirect into your inbox.

1. Click the gear icon in the upper right corner of your inbox and select Settings.

2. Select the Filters and Blocked Addresses tab and at the bottom select Create a new filter.

3. In the resulting popup, place this text (without quotes) “is:spam” into the "Has the Words box", enter the domain name from which wanted mail is landing in spam, and click Create filter with this search.

4. Check the Never send to Spam box (and any other boxes you'd like a match for) and click Create filter.

That's it! You've now created a filter to prevent wanted mail from that specific domain from going to your spam folder. Technically we haven't stopped Gmail from checking spam, but this filter functions in practically the same way, so no more scavenging through your spam folder to find that lost unread email. Next time you get an important email from that domain in spam, it will automatically pass along to your inbox as a regular piece of mail.

In our next post we'll cover why your sent mail may be going to your recipients spam folder and why having your domain's SPF and DKIM records up to date is crucial to having your email delivered appropriately. To learn more about how Gmail and other Google Apps can make your company more efficient and productive, be sure to contact our InterlockIT team! 

Google Apps Vault brings better integrated email archiving to Google Apps

As a Google Apps Postini Authorized Reseller we've handled numerous implementations of Postini email archiving and message security.  While Postini has great technology its user interface was ages behind the simplicity of Google Apps.  We're definitely excited about the release of Google Vault which is so much better integrated into the core Google Apps product.

Google Apps Vault eliminates all sorts of administrative headaches for Google Apps and Postini customers such as managing duplicate user lists, email aliases, and email distribution groups across the 2 systems.

Currently Google Vault is only available to new Google Apps customers but we expect Google to allow the migration of existing customers from Postini to Google Apps Vault soon.

By the way, Google Postini is still the best cloud spam and virus filter for Microsoft Exchange or other emails servers on the market.  It will continue to be supported and enhanced for the long term as there is a huge install base of existing users.  Since ~90% of all email is spam, Google Postini removes this heavy load from your internet data lines and on-premise Exchange server.  When we switch customers from an on-premise firewall based spam filter to Postini or Google Apps they are often shocked by the dramatic drop in load on their internet data lines.

Source: http://googleenterprise.blogspot.ca/2012/03/google-apps-vault-brings-information.html