Introducing the new Google bar and restoring Single Sign On (SSO) for Marketplace Apps

Google Apps is a constantly-evolving suite of the best web applications for businesses. As part of their quest to always make everything just a little bit better, Google recently rolled out a new navigation option that replaces the old Google bar.

The new Google bar.

The new app launcher replaces the traditional black navigation bar with a simple grid that is designed to keep the experience consistent across Android, Chrome OS, and the web. The complaint we've heard is that you now need at least one extra click and sometimes two in order to get to services that you used to be able to get to very quickly. As well, all your Google Apps Marketplace applications are hidden under the grey "More" link. We've had multiple customers contact us saying the links have simply disappeared, because it's not immediately obvious where they might be.

Not a big fan of the new navigation system? Not to worry! There is a way to avoid all the hunting, and it involves taking advantage of the excellent Bookmark Bar in the Chrome web browser. If you're using Chrome, press Ctrl+Shift+B (on Windows and Chrome OS) or ⌘-Shift-B (on a Mac) to show or hide the bar; you'll see it appear or disappear beneath the address bar if you've done it right. To add a bookmark to this bar, follow the instructions below (these show you how to add a single sign-on bookmark for Solve360):

1. Click the Chrome menu button () on the browser toolbar.
2. Select Bookmarks.
3. Select Bookmark manager. You can also get to the Bookmark manager by using the hotkey Ctrl+Shift+O (on Windows and Chrome OS) or ⌘-Shift-O (on a Mac).
4. Right-click on Bookmark bar in the left-hand navigation pane and click Add page....
   
5. Name it Solve360 and paste this URL: https://secure.solve360.com/marketplace/?domain=yourdomain.com (where yourdomain.com is replaced with your primary domain name).
   
6. Press Enter. You're done!

Now you'll have one-click access to Solve360 from anywhere in your browser, not just from your inbox. You can also hold down Shift while you click the bookmark to open it in a new window, and Ctrl+Click or click with your middle mouse button to open it in a new tab.

You can configure the same functionality for other services, such as FreshBooks (https://secure.freshbooks.com/google.php?domain=yourdomain.com) and Xero (https://login.xero.com/Signin/SignInWithGoogle?domain=yourdomain.com).

All you need is the URL that the service redirects to as soon as you click a link. Need help finding out exactly what that is? Contact us and we can do all the heavy lifting for you!

Chrome web browser print preview problem, and why you need .NET Framework

Google’s Chrome is now the most popular Web browser worldwide, surpassing Microsoft’s Internet Explorer for the first time in May 2012 according to StatCounter.

We’ve run into an issue several times wherein a user will attempt to print a web page or document using Chrome’s default print preview rather than the standard Windows print preview screen, but upon actually sending the job to the printer it simply vanishes. Chrome thinks it’s printed the job and so keeps on going but the job is never actually delivered to the printer. Another variation of this problem is one where the user will try to print a document or web page but Chrome simply doesn’t load the print preview properly and the job can’t be sent to print at all.

Keep in mind that this issue only applies to systems running Windows XP.  Newer machines running Windows Vista and Windows 7 do not experience this problem.

There’s a simple fix for this issue and it comes in the form of Microsoft’s .NET Framework. Downloading and installing the latest version is always recommended anyway (just like Windows Updates!), but for systems that are running outdated versions of .NET (older than 3.5), this issue will nearly always crop up. The most up-to-date version Microsoft has published is .NET Framework 4.5, but the issue is resolved with version 3.5. Downloading these, or newer, versions of the .NET Framework will resolve the printing issues, and users should be able to print from Chrome as they would from any other web browser.

Now that you've got Chrome working properly, the next step might be taking a moment to think about retiring Internet Explorer...