Tired of DIY IT? Why Your Small Business Needs a Full IT Team (Without the Full-Time Price Tag)

 

As a small or medium-sized business owner, you're constantly juggling priorities. You know technology is critical, but the thought of hiring a full-time IT expert? It often feels like a luxury you just can't afford. The salary, benefits, training...it adds up fast.

So, you end up with a revolving door of tech support "fixes," or worse, you're trying to figure out complex network issues yourself (and losing valuable time in the process).

But what if you could have an entire team of certified IT specialists at your disposal for less than the cost of one mid-level employee?

The "One-Person IT Shop" Dilemma

Let's be honest: one person, no matter how brilliant, can't be an expert in everything. They can't simultaneously be:

• A Cybersecurity Guru: Staying ahead of ransomware, phishing, and the latest threats.

• A Cloud Architect: Optimizing your Google Workspace or Microsoft 365, setting up secure cloud storage.

• A Data Backup Specialist: Designing and managing a bulletproof system to protect your most valuable information.

• Help Desk Support: Handling every password reset and software glitch.

• A Strategic Advisor: Planning for future tech needs and budget.

It's simply too much for one individual. This often leaves critical areas vulnerable or neglected until a crisis hits.

Your Business Deserves an IT Team (Without Breaking the Bank)

Instead of hiring one person, you gain an entire roster of specialists:

1. On-Demand Expertise: Need help with a complex server migration? There's a specialist for that. Worried about your data's security? A cybersecurity expert is on the case. Their team brings collective knowledge and experience across every facet of IT.

2. Proactive Problem Solvers: Interlock IT doesn't just fix things when they break. We proactively monitor your systems 24/7, identify potential issues before they become problems, and perform routine maintenance to keep everything running smoothly. This means less downtime for your staff. For clients focused on advanced email security and brand protection, we also offer comprehensive DMARC reports and management as an add-on service, ensuring your email ecosystem is durable against spoofing and phishing attempts.

3. Instant, Expert Support for Your Staff: Your employees will get instant, knowledgeable help for any tech issue – from a simple password reset to resolving a software crash. This keeps them productive, reduces frustration, and allows them to focus on their core job functions, rather than waiting for IT fixes.

More Expertise and Less Expense with Interlock IT

When you partner with Interlock IT, you're not just getting "tech support." You're gaining a strategic partner that ensures your technology is sturdy, secure, and always working for you. You unlock:

• Predictable IT Costs: Say goodbye to unexpected repair bills.

• Enhanced Security: Peace of mind knowing your data is protected by experts.

• Increased Productivity: Empowered employees with reliable tech and instant support.

Stop struggling with your IT. It's time to equip your business with the expert team it deserves, without the prohibitive cost of building one in-house.

Contact Interlock IT today.

Your Guide to Google Workspace: Why Interlock IT Is Better Than Google Support

 

As a business owner, you rely on Google Workspace to get things done. It’s a powerful set of tools, and for the most part, it just works. But what happens when something goes wrong? When an employee can't log in, a shared file disappears, or a security issue pops up, where do you turn?

Your first thought might be to contact Google Support directly. After all, they built the product, so they must be the best ones to fix it, right?

Google Workspace is great, but its support? That's a different story. If you've ever had a time-sensitive issue and been directed to a help article or waited on hold, you already know the difference. The real question is, when a critical problem strikes, do you want a ticket number or a solution?

There’s a better way to get the help you need, and it’s by partnering with a dedicated expert like Interlock IT.

Here’s a simple look at why a partner is better than relying on Google’s own support.

1. Personalized vs. Generic Help

With Google Support, you're a ticket number. You might talk to a different person every time you call, and they'll have to start from scratch to understand your problem. They don't know your business' history, your team's needs, or how you use your tech every day.

A Partner like Interlock IT is different. You work with a dedicated team that knows your business inside and out. They have a full picture of your technology, so they can solve problems faster and more effectively without wasting your time.

2. Reactive vs. Proactive Support

Google Support is designed to fix problems after they happen. You have to experience an issue, open a ticket, and then wait for a solution. This reactive approach can lead to costly downtime for your business.

A Partner like Interlock IT is proactive. They don’t just wait for a problem to appear. They actively monitor your systems, perform regular maintenance, and suggest improvements to your security and efficiency. For example, they offer DMARC reporting, a key service that monitors your email to ensure spammers can't fake your company's address, which helps prevent phishing attacks and protects your brand's reputation. Their goal is to prevent problems before they ever have a chance to affect your business.

3. Full-Service vs. Google-Only Scope

When you call Google Support, they can only help you with their products. If your issue is with your internet connection, a non-Google app, or a printer, you're on your own.

A Partner like Interlock IT is a one-stop shop. They are a full-service IT provider who can help with everything. They can manage your network, your security, and all your technology needs—not just the Google-branded ones. This saves you from having to call multiple vendors for a single problem.

4. Finding Answers vs. Getting Answers

Google is great at giving you a search result or pointing you to a help article. But in the middle of a business day, you don’t have time to read through a technical guide. You need an immediate solution.

A Partner like Interlock IT gives you the answer directly and fixes the problem for you. You make a single call, and they handle the rest, so you can get back to focusing on your business.

The choice isn't between Google’s technology and a partner’s technology; it's between a hands-off, impersonal service and a hands-on, dedicated partnership.

This is where a partner truly makes all the difference. A team like Interlock IT embodies this superior model, offering the dedicated expertise and full-service support that Google’s large-scale system simply can’t match. They become your trusted guide, taking the stress out of technology and giving you back valuable time.

The Takeaway 

Don't just use Google's tools; empower your business with a trusted partnership. By choosing to work with a team like Interlock IT, you're not just getting better support—you're getting peace of mind, allowing you to focus on growing your business while they handle the technology.

Contact Interlock IT today.

The One Thing Google Isn't Telling You About Workspace Security

 

Google is a name we all trust. When you sign up for Google Workspace, you feel confident knowing a tech giant with a world-class security team is protecting your emails, documents, and data.

And it's true—Google has built a fortress of security features to protect its platform. But there's one key piece of information they often don't emphasize, and it's the most important thing you need to understand:

The security tools are there, but it's your responsibility to turn them on and manage them correctly.

The key is that Google provides the technology, but it’s up to you to put it to work correctly. Their tools are powerful, but they are only as effective as the security settings you configure. If you don’t have the time or expertise to find and enable every crucial protection, your business remains vulnerable.

This is the big security secret. While Google provides the tools, they don't provide the day-to-day management for your specific business.

The Problem Isn't the Tool, It's the Setup

Google's security settings are hidden in complex menus and control panels. For a business owner or office manager, finding these settings—and knowing which ones to enable—is nearly impossible. You could be missing crucial protections that would prevent a phishing attack or stop a data leak, and you wouldn't even know it.

Security Isn't a One-Time Task

Cyber threats are constantly changing. Hackers are always finding new ways to trick people and bypass security measures. This means managing your security isn't something you can set and forget. It requires constant monitoring, regular updates, and a proactive approach to stay one step ahead of the bad guys. Google provides the platform, but they're not there to handle the daily watch for your business.

The bottom line is this: while Google gives you an incredibly powerful and secure platform, the weight of keeping your business safe still falls on your shoulders. It's a massive and often overwhelming responsibility.

This is the moment where you need a partner, a trusted expert who can step in and handle this for you. You deserve to have peace of mind, knowing your Google Workspace is perfectly configured and actively protected by people who live and breathe security. A team like Interlock IT specializes in being this expert partner. They'll ensure your security is locked down, your settings are optimized, and your business is protected from the constant threats you don't have time to worry about.

The Takeaway 

Don't just rely on the security tools; rely on the experts who know how to use them. By partnering with a team like Interlock IT, you're not just getting software—you're getting an active, ongoing shield for your business, allowing you to focus on what you do best.

Contact Interlock IT today.