Our team at Interlock IT helps companies move to the cloud to streamline productivity, user experience, and cost. As a G Suite reseller we manage hundreds of global G Suite customers and are occasionally asked what the benefits are of partnering up with a reseller. There are many reasons why it's useful--and in many cases better--to have a reseller manage your G Suite domain. Here are just a few:
Data Migration and Deployment
As the first Canadian Premier Google Apps Partner, Interlock IT has a highly experienced and dedicated team to lead your transition to G Suite. Our deployment team addresses all migration needs, including deployment, integration, and adoption. Our team is here to ensure that your business has a smooth and seamless transition without any downtime or data loss. All data from legacy systems are safely transferred with utmost care. In our almost seven years of moving hundreds of customers to G Suite, we have not once experienced a lost email or file - you're in safe hands!
G Suite Integrated Add-ons
With our large customer base we have lots of hands on experience with G Suite integrated add-ons to cover your needs in any situation. Need to manage leads, contacts, and drive sales results with Solve CRM or Copper CRM? Want to replace your on premise accounting solution with Xero? Need time sheets, expense reporting, and online/automated credit card billing with Freshbooks? There is a wealth of 100% web browser based cloud software solutions available that deeply integrate to G Suite, eliminating separate login/passwords, and much more.
Support
Although G Suite includes free Google support, Google support reps are unfamiliar with your company and business needs. Compared to Google support, our smaller and agile team understands and builds rapport with our customers on a deeper level, maintaining a healthy customer relationship to quickly and efficiently resolve tier 2 support issues. We're a simple phone call or email away and can even submit/escalate support requests to Google on your behalf accordingly so you can focus on running your business.
Training
Many businesses don't leverage the full potential of G Suite until their users have received adequate training. With our engaging G Suite training sessions, we can demonstrate the features and best-practices of the Google experience. Our G Suite Certified Deployment Specialists stay up to date with the latest improvements and upgrades to provide a wide range of rich content training for all G Suite applications including Gmail, Calendar, Docs, Sheets, Slides, and Google Drive. For businesses that prefer to maintain their own infrastructure, we also train IT administrators on Google's Admin console for fine-grained admin controls, audit reports, eDiscovery, and custom application development.
Custom App Integration
Every business has its own unique needs, and in some cases the out-of-box solution doesn't cover all the bases. Our team has ample experience with designing and integrating custom applications with G Suite. For example, Blink Reports is a product we created to bridge the gap between Google Sheets and Xero to allow Xero customers to build financial reports, charts, and virtual dashboards connected to their live Xero data. Need standardized signatures? Need to synchronize G Suite users with your school administration system? These are just a few examples of solutions we've custom built for our customers. If there's a cloud application that your business needs to integrate with G Suite, our team is ready to design and deploy it!
