The world's most-used Android app may surprise you

You'd expect to see apps such as Twitter, Facebook, and WhatsApp on top of the most used lists for Android, but this isn't the case. According to app analytics tracking firm Drawbridge, the most used app of Q4 2015 was Clean Master by Cheetah Mobile, a Chinese mobile internet company. Clean Master is an app management platform that promises to "improve your device's performance by cleaning junk files, optimizing device memory, providing complete protections against viruses and managing the apps you installed."

The company targets their app directly at the low level of tech know-how of the average consumer. Plain and simple, most users just want their device to perform fast! Without understanding what the application really does, they see a promising illusion of a 'speedier and cleaner' device. It's hard to blame consumers when the appeal is so great and the marketing and design is done exceptionally well.

Apps like Clean Master may have once been useful but Android has progressed far enough that they are now obsolete, unnecessary, and can be harmful. The Android operating system has it's own native handler for assigning RAM to apps and making sure that all of it is being used in the most optimal way. In fact, Android purposely tries to keep apps loaded into RAM for better performance. Remember, RAM is fast, so on mobile devices every bit of speed is crucial for a good user experience. Therefore, keeping apps in RAM is actually a good thing!

Not only does Android handle RAM assignment, but it also keeps track of background apps, automatically closing or hibernating them so that there isn't a noticeable performance hit for leaving apps loaded in RAM.

App killers, memory boosters, performance enhancers and the like, all claim that freeing up your memory will speed up your device. With current versions of Android, this simply isn't true and actually does quite the opposite. Task killer apps kill other apps which use resources to process. When the operating system restarts those tasks, or other apps to fill the memory again, this takes even more resources. The task killer app kills again and the process repeats itself continuously. Essentially, these apps reduce performance and decrease battery life by restarting apps again and again. It's important to understand that dormant apps on your device don't consume any additional resources (for example, CPU time and battery life) in the first place. Additionally, apps like Clean Master barrage your device with unnecessary notifications, like how a certain app is stealing x-amount of RAM and how another app is violating privacy (without any proof), which often hurt productivity and can be quite distracting and annoying for the user.

Beware of apps that claim to instantly 'breathe new life' into your device. Android's RAM and cache management systems are rock solid. Because these task killer apps clear out even the essential processes of the operating system, restarting them is a big drain on system resources. Whatever speed increase the user feels is purely imaginary which makes this probably the best example of a placebo effect in the Android world. Be sure to check out the Lifehacker article to learn more about task killer apps and alternative ways to increase the performance of your device. For expert advice on technology and Google related assistance, be sure to contact our InterlockIT support team!

Our top 5 Android phones!

Our last post was inspired by iOS users that wanted to see Google applications integrate into Apple's mobile platform. Although there are many iOS users that use Google services, we also see a lot of Android users in our customer base. The iPhone is a popular smartphone in North America, but Android is steadily growing and owns over 80% of the global market share.

Android users typically already use a Google application such as Gmail, Calendar, Hangouts etc., which makes sense since Android is an open-source operating system from Google built for mobile phones and tablets. Androids are known for their customization, usability, and come in many flavours. Companies such as Huawei, LG, Motorola, and Sony are among a few that offer Android phones in a variety of builds, specs, and sizes. What sets a great Android experience apart is user-friendliness and a well-rounded seamless mobile Google experience.

Our top five picks are based on two main components of any smartphone; hardware and software. The phones listed below offer a beautiful build and most of them are paired with a buttery smooth OS - Android 6.0 Marshmallow. Note some devices, like the Nexus', receive OS updates before others. Nexus phones are our first picks since our team members find them simpler and more reliable than non-Nexus phones.

Here is our list of the top five Android phones:

1. Huawei Nexus 6P
2. LG Nexus 5X
3. Motorola Moto X Play
4. Sony Xperia Z3 or Z5
5. Motorola Moto X (2nd Gen)

Nexus phones are pure Android, which basically means they were designed under Google's requirements and specific guidelines. Essentially, Nexus phones are how Google intends Android to be - slick and easy to use - and are available unlocked to any carrier if purchased directly from Google. A huge advantage Nexus devices have over other Androids is frequent and timely firmware updates, so you're always first to run the latest version of the OS. After having used both Nexus and non-Nexus Androids, one of our biggest gripes with non-Nexus devices is bloatware (factory installed apps you can't remove and don't need). Nexus devices don't come pre-installed with bloatware or a skinned version of Android such as Samsung's TouchWiz. This is one of the primary reasons our boss switched from his Asus ZenFone 2 to Huawei's Nexus 6P. Even though the ZenFone 2 has good hardware for the price, the software end user experience between the two devices is night and day. Manufacturers such as Asus and Samsung make great quality hardware, but it's a shame the user experience falls short of great due to bloatware and software add-ons.

Nexus 5X (left) & Nexus 6P (right)

To illustrate the difference between Nexus and non-Nexus Android phones, say for example, you go to buy a new car. It's a great car and you can tell the designer put a lot of thought into every detail. It's very refined and elegant.  Now the dealership you are buying the car from has given it a few 'upgrades' including things like racing stripes, a fuzzy dice, steering wheel cover, extra cup holders, and several bumper stickers. This all comes pre-installed as a package. Maybe you don't really want or need all that, but it's all or nothing. Oh, and the radio presets are already installed for you and cannot be removed. After you purchase your new car the manufacturer releases a safety recall, but you can't get the safety issue resolved for 8 months because it's not compatible with those cup holders yet. Of course, this is an exaggerated example but hopefully this analogy emphasizes the difference.

All in all we do have non-Nexus Androids listed on our top five which should indicate that not all of them come pre-installed with heavy bloatware and get well-delayed firmware updates. At the end, it really depends on user preference as some user's find the Nexus Android experience too bland and prefer a skinned version of Android such as Sony's Xperia Home. There are other factors that can steer your decision when purchasing an Android device; like price, display, battery life, and even the camera. Checkout GSM Arena for detailed specs on the latest and greatest smartphones.

This is by no means a conclusive ranking of all Android phones - it's simply a list of what we consider the best five out there for businesses. Be sure to contact our InterlockIT team for all your mobile support for Google apps!

Don't Sink! Sync! - Google Calendar Sharing

Realizing that you've missed an appointment at the doctor's office or missed your kid's recital isn't fun. Sometimes there is just so much going on at once that it's hard to schedule and share everything with the people who need to know. You start sinking under all the events, commitments, appointments, and pressure magnetized to your fridge door. This is where Google Calendar comes in to save the day (and week, and month...).

If you already use Google Calendar, awesome! There is so much you can do to schedule events and track available/busy slots of time. With Google Calendar you have the ability to to see calendars that are important to you and share your own. You can send invitations to your events, track RSVPs by email, and even allow others to propose times that work better for everyone. It's all very intuitive and can be done from a single screen, allowing you to manage your business, personal, and other calendars. No more calling and emailing participants numerous times to schedule an event. When you know everyone is free, scheduling is a snap! Sharing is a great feature to help you schedule events, keep you in sync, and save you from missing what's important to you.

Share your Google Apps for business calendar as username@business.com with your personal@gmail.com account and give it rights to make changes. Here's how:

1. Log in to your Google Apps account and navigate to the calendar at https://calendar.google.com
2. Click the gear icon at the top right corner, then click Settings.
3. Click over to the Calendars tab, then click Share this calendar on the right-hand side.
4. Add your personal@gmail.com address and give it "Make changes AND manage sharing" permissions.
5. Click Save.

Now you can manage your business calendar while you're signed in to your personal account.

If your business calendar is on an Exchange server, you can share it to your personal Gmail account by following these steps. Note that you cannot make changes to your business calendar from Gmail.

Next, share your personal@gmail.com calendar with your business calendar and with the Gmail accounts of each of your family members, like child1@gmail.com, child2@gmail.com, spouse@gmail.com.

Enabling or disabling calendar sharing is a breeze. Add a couple of email addresses, and if desired, set their permissions (free/busy, see all event details, or make changes) so that they don't have to keep asking you to make changes since you've authorized them to.

1. Click on the drop-down arrow next to the calendar you want to share.
2. Click Share this Calendar.
3. Add the email addresses of people who you'd like to have access and set their permissions.
4. Click Save.

Once you have shared the appropriate calendars, ask your family members to share theirs with you as well so you can make changes to their calendars when needed.

Now you have the power to see what everyone else is up to (depending on the sharing permissions, of course) and other people can see what you're up to.

You also don't have to constantly check your calendar to see what's coming next in your day. Google Calendar provides several different ways for you to be notified of upcoming events including via text message, an email, or a pop-up. You can also get these notification on your iPhone or Android device if you've set up your Google Account to sync with it. If your kids have a smartphone or tablet, they can be synced to their Google calendar to receive notifications of events. (No more excuses for being late for your soccer practice or kids whining that they didn't know about it!)

With Google Calendar, you can access your schedule online from anywhere. If you forget your laptop or tablet, just open the Google Calendar app on your Android or iOS device to see all your events.

Organizing your schedule doesn't have to be a burden. With Google Calendar, its simple to keep track of all of life's important event all in one place. And the best part is, it's completely free!

Smartphone Services

Future Shop has announced that starting today their ConnectPro team provides Smartphone Services.

The challenge is that you need to understand the nuances of the back end email systems like Google Apps to configure it right the first time.

We've setup hundreds of mobile phones for our customer's and the majority arrive from the store or cell phone carrier configured poorly.  Blackberry, iPhone, Android all can do Calendar and Contact sync over the cell network without having to "plug in".

Get the setup wrong and you can duplicate or corrupt your calendar and contacts easily.  Be cautious hiring your regular computer technician to implement Google Apps as we've cleaned up lots of messes lately.   Doing it right the first time costs less.

We can fully understand why lots of errors are made; on an iPhone you add your Google Apps account with the Microsoft Exchange icon so that it uses ActiveSync.  Not terribly intuitive since there's a Google Mail icon right below it...

Contact us at Interlockit.com for a professional implementation of Google Apps and configuration of your mobile phone for email, calendar, and contacts.  We'll get your entire company and all your devices working in sync.