Backup and Sync for Google Photos and Google Drive plus Google Drive File Stream for G Suite

Are you confused about which Google Drive software tools you should install on your Windows PC or Mac desktop for use with your G Suite for Business account versus your personal @gmail.com account? If so, this first in a series of blog posts is for you.

Working with files purely in the cloud like Google Sheets, and Google Docs is the ideal way to go, but often we need to work with more traditional files stored on our desktop computer like photos, Microsoft Word/Excel, and accounting data like Quickbooks.

Google Drive Backup and Sync

Backup and Sync is an app for Mac and Windows PC's that backs up files and photos safely in Google Drive and Google Photos, so they're no longer trapped on your computer and other devices.

Backup and Sync works for both Google Photos and Google Drive. It replaces "Google Photos Desktop Uploader" and "Google Drive Desktop Sync." Please ignore the click bait headlines that created fears in our customer base that "Google Drive" was going to be shut down. Backup and Sync is the replacement and is an awesome upgrade of the legacy Desktop Sync utility.

As of May 2017 Google Drive had over 800 million daily active users and hosts over 2 trillion files. That's a massive growth curve from 120 million active users in 2013. Google Drive with its lower storage costs and included suite of software is a huge long term threat to popular file sharing solutions like Dropbox and Box.Net.

Google positions Backup and Sync as being for Personal users and Drive File Stream for Business users but using the two in combination has some big benefits that we'll dive into later. Backup and sync is their consumer sync client but G Suite organizations can use it too.

Google Drive File Stream

Drive File Stream lets you see all your files in Google Drive without using storage space on your computer. It behaves much like a traditional mapped network drive letter in Windows File Explorer or a Network Share in Finder on a Mac. It's a key improvement that is allowing our customer base to ditch Windows File Shares for good. Files are streamed to your PC from the cloud on demand for use in your favourite desktop apps.

Drive File Stream includes the ability to save specific files and folders offline, including Team Drives so you can still be productive offline without installing Backup and Sync. It's simple to open files like PDF's from Adobe Acrobat Pro and Microsoft Word directly from your Google Drive. Each time you press the Save button in your favourite app your changes are synced to Google Drive in the cloud. Version management is automatic so you can always roll back to a prior revision of your file.

However, Drive File Stream does not upload your images to Google Photos nor can you tell it to automatically backup your Windows Document or desktop folder from your PC. You can read more about the differences between them here.

On our next blog post we'll dive into installing Backup and Sync for G Suite organizations. In the mean time if you have any questions or would like pricing on Google Drive please contact us at Interlockit.com!

Achieving weight loss and fitness goals with technology

I love crafting business solutions and making software integrate seamlessly for our Interlock IT customers, but it's even better when those solutions can be leveraged to help with personal goals like weight loss and fitness.

Hopefully this post can help you achieve your weight loss and fitness goals by using technology to integrate daily activity level, exercise, and calorie tracking. Did you know that you can even sync your Polar Training Results and Training Targets into your G Suite for Business Google Calendar? This is a great example of IOT (Internet of Things) where multiple devices and software can work together elegantly.

Background and issue

I've been running consistently for 3 years, despite experiencing every pain imaginable as I adapt my lifelong computer nerd body to running.

One of my issues was being very hungry after a Sunday long run and knowing that I needed to eat some extra calories to refuel. What I didn't want to do is overeat and negatively impact my weight loss for the week. A fitness tracker live integrated to MyFitnessPal is a perfect solution to know how much to refuel and still achieve your weight loss goals.

Beginner tips

I recommend that beginners start with a couch to 5K program like C25K. I started with Runtastic and a Wahoo heart rate monitor in May 2015 which has similar beginner walk/run training programs. In fact, I've learned that easy slow running and keeping my heart rate below 130 for the majority of my training is a key to avoiding overuse injuries, consistently enjoying running, and race success. The hard push to 5K I used to do in University was inefficient and uncomfortable, and took the joy out of the sport.

My 2018 Goals

• Lose 10 to 15 pounds of weight by April 30th
• Beat my half marathon personal record (PR) of 1:38:14
• Complete my first full marathon

I completed my first half marathon and set my PR in May 2017. This November 2017--despite sticking religiously to the Polar half marathon training program--I failed to set a new half marathon PR partly because I gained some weight. Losing ten pounds saves a whole minute on a 5K and almost nine minutes on a full marathon. You can see all my PR's and running stats on Strava

My Technology Solution for fitness and calorie tracking

Polar M430

• Polar M430 for activity tracking (wrist based) all day heart rate monitoring.
• Polar Flow on smartphone and any web browser for charts, running index, and weight tracking.
• MyFitnessPal on smartphone and web for calorie tracking and weight tracking.
• Optional: Polar H10 chest strap heart rate sensor with Polar Beat for tracking competitive soccer where I can't wear a watch. It also provides more accurate heart rate tracking with the M430 versus its wrist monitoring.
• Optional: Strava on smartphone and web for Strava Live Segments and sharing your achievements with running or cycling friends.
• Optional: Polar Balance scale for automated logging of your weight.

MyFitnessPal

Setup and Configuration

The screenshots and setup below are specific to integrating Polar devices with MyFitnessPal but do some homework and you'll see that Garmin watches, Fitbits, Apple Watches and more can integrate your daily activity and training to MyFitnessPal too.

Connect Polar Flow App to MyFitnessPal

• On your smartphone open the Polar Flow App, Settings, and toggle on Connect MyFitnessPal. Follow the prompts to login and Authorize Polar to read and write to MyFitnessPal.

• Note that you can integrate your Polar Training Results and Polar Training Targets to your G Suite for Business or personal Google Calendar with the two toggles in the Polar App Settings (this setting is only available in the Polar Flow smartphone App).
• Alternatively, you can configure the MyFitnessPal integration via your web browser. Open https://flow.polar.com/settings, click the Connect button for MyFitnessPal and follow the prompts.

• Next, inside MyFitnessPal on the web turn on Polar Flow Step tracking via the menu bar Apps, Steps. This means both exercise tracked and your steps for the day will be included in the "Exercise" Calories of MyFitnessPal:

Usage

Once Polar Flow is integrated to MyFitnessPal you should see "Exercise" automatically updated in the MyFitnessPal App and on the web from Polar Flow:

The data in the screenshot above shows my daily target of 1500 calories not including exercise; my food logged so far today after my lunch and afternoon snack of 1146; and my calories burned from exercise and steps of 520; leaving 874 calories to eat for my dinner and evening snack. The 1500 calorie target may see too low but remember that this is before exercise and steps (plus, I'm a small guy).

The exercise calories of 520 consists of my run, stretching, and Polar's estimate of my steps for the day:

Tip: Be careful not to eat the example 195 calorie "Polar Flow Calorie Adjustment" on workout days. It assumes that you'll achieve your Polar tracked daily goal of 100% or about 10,000 steps in addition to your workout so it can be overstated on your workout days. Throughout the day you'll see it change based on actual steps whenever your Polar watch syncs to the Polar Flow App. If you review the prior day "Adjustment" calories for the first while you'll get a better feel for how your activity impacts the adjustment. The next day (after a morning sync from your watch) is it adjusted to actuals and the calorie adjustment can even go negative (if you enable this setting in MyFitnessPal) to account for a low level of activity outside of your workout recorded.

Your Progress/weight is also updated automatically from Polar Flow to MyFitnessPal by either using the Polar Scale or by manually updating your weight in Polar Flow on the web in Settings: https://flow.polar.com/settings. You could enter your weight in MyFitnessPal directly but updating it in Polar Flow helps keep its calorie burn calculations more accurate and updates MyFitnessPal anyway.

Conclusions

Just like we can integrate cloud software for our business customers you can integrate your consumer devices into your Google Calendar, MyFitnessPal, Strava, and more to take advantage of each product's unique strengths. With cloud based solutions of today, integration is easy and reliable. Long gone are the days of running complicated unreliable synchronization software on your desktop computer just to get emails on your Blackberry or Palm device, yet many small businesses still suffer through similar headaches with their business software and email systems.

Contact us today at Interlockit.com and let us remove your IT headaches and software integration challenges!

Google's backup solution versus Crashplan from Code42 - clarified!

In a recent article by Code42 titled 'Google Drive is a Bad Backup', they attempt to explain how Drive fails as an adequate backup solution. Occasionally, we do encounter users who ask if Google Drive is a reliable solution to store all their invaluable data, and if it's necessary to consider a third party backup utility. This post aims introduces an answer and also clarify the misstatements from the Code42 article.

One thing we can all agree on; Google is constantly updating and adding improved features to it's applications. Google Drive is no different and is being upgraded into a robust backup tool. Instead of having files reside inside the Drive folder, Drive can now monitor and backup files inside of any folder you point it to. This can include your desktop, your entire documents folder, and even other more specific locations. The new feature is out in the form of a new app called Backup and Sync.

Code42 claims, "Google Drive puts the burden on your users. Files don’t just appear in Google Drive. Your users have to manually select and upload each file for sharing or saving. When used as backup, this puts a huge burden on your users. You’re asking them to stop what they’re doing, several times each day, to manually back up every new file they’ve created". This simply isn't true, Drive has auto sync capabilities that lets users choose the folders they want to sync so they don't have to select each file and upload manually. Check out this support document from Google that explains how.

Code42 goes on to claim, "Google Drive doesn’t cover all your data. Users want to back up all their files. But they only want to share some of them. In fact, some of users’ most valuable files are those they hold most closely—and are reluctant to share. Anything they choose not to manually share is not backed up and can’t be recovered in a data loss incident". Again, not true. By default nothing is shared and remains private. Users aren't required to 'share' a file in order to back it up or sync it with Drive. Files that are not intended for sharing can easily be synced and backed up into Drive. See 'change your back up and sync settings' on this support page.

Another false statement by Code42; "Google Drive makes user error everyone’s problem. Google Drive is focused on moving work forward—not going back. If a user accidentally deletes a file and doesn’t realize it in time, it’s lost forever. Worse, that deleted file is now gone from everyone’s Google Drive". Google Drive, although focused on moving work forward, also offers the chance to recover deleted files. You can do this via your trash bin. If the file still isn't visible, you can contact a Google Drive specialist from your support page (in the admin console) to assist you. Learn more about file recovery. In addition, Team Drives were introduced to allow teams to effectively collaborate on files without losing access in case the 'initial owner' of the file leaves the team. Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave, the files stay exactly where they are so the team can continue to share information and get work done.

Google understands that users already keep their most important files and photos in different places, such as a desktop, phone, USB drive, SD card etc. It's a challenge to keep all these scattered files secure, backed up, and organized, which is why Backup and Sync was created. It’s essentially the latest version of Google Drive for Mac and PC and is an easier, speedier, and much more reliable way to protect files and photos safely in Google Drive and Google Photos. This means files are no longer trapped on your computer and other devices. Simply choose the folders you want to back up, and the app will take care of the rest!

This is a huge improvement from the previous iteration of Drive for Mac and PC but it's not perfect for businesses, which is why it's primarily intended for consumer users, for now at least. It's also important to keep in mind that Backup and Sync is not a replacement for a restore tool. If your computer crashes, you will not be able to use Backup and Sync to restore your operating system. Google recommends G Suite users to continue using Drive for Mac and PC until the new enterprise-focused solution, Drive File Stream (currently only available in Early Adopter Program), is made generally available to all G Suite domains later this year. Drive File Stream will allow users to access huge corporate data sets without taking up the equivalent space on their hard drives.

Ultimately, Backup and Sync takes the chore out of the traditional drag and drops or organizing files and folders to get them synced to the cloud. Check out Google's support page to learn more about the new app and possible uses you may have for it. Give us a shout if you'd like to learn more about G Suite and upcoming features.

Become a power G Suite administrator with this handy checklist!

G Suite applications create a world of possibilities for businesses of all sizes. They present an intuitive way of working that goes beyond simple business email systems. From real-time document collaboration to engaged video conferencing, the vast range of tools make it incredibly easy to boost user productivity and data security. With such great usability and functionality, it's imperative to understand the utility of the console that administers these powerful applications; The G Suite Admin console.

The G Suite Admin console is designed to provide administrators an easy way to add users, manage devices, configure security, and tweak several other settings. Centralized administration allows users to work efficiently and the ability to focus on more important tasks. The G Suite Admin console also provides access to advanced insights and usage reports. If configured and used correctly the console can be a powerful way for administrators to optimize G Suite for their users. With a broad array of functions (which can seem intimidating at first), we hope this short list will give you a better sense of administrating G Suite.

• Add users and manage Google cloud services
• If you're a growing company, you'll probably be hiring new staff. You can add new users via the admin console individually or several at once. Once new users have been added, they can begin communicating and collaborating with fellow users immediately.

• Add layers of security and privacy 
• G Suite provides excellent security features to protect your invaluable data. It's important to utilize features like enabling 2-step verification across your domain. 2-step verification blocks the majority of hacking methods to better protect your organizations data. If you haven't yet enabled 2-step verification, it's only a matter of time before one of your users has their account compromised. This can lead to an embarrassing email broadcast to your customer base!
• The console also provides access to user behaviour reports designed to help identify users that are disregarding security procedures. The reports show risky user actions, such as the installation of external apps that may threaten the integrity of the user's account.

• Control users' access to services and features
• Administrators can activate/deactivate or even tailor how certain services work for specific users or everyone. This means users can only see the services they have been granted permission for when signed in. For instance, you can activate Google Hangouts for your support team while exclusively allowing the marketing department to share public Google Sites. (Note: by default, G Suite applications are turned ON for all users and there is no action required to make the services available to users.)

• Use Google training and deployment resources
• To ensure a smooth rollout, be sure to use Google's learning resources that contain guidelines for in-app training. We often find frustrated users abandon the system simply due to lack of education and understanding. Adopt best practices and learn hidden, yet useful features, by utilizing the videos, tips, and guides in the G Suite learning center. The deployment site features templates for building an in-house learning center and planning a successful rollout.
• You can also set Chrome extensions for G Suite training that facilitate self-paced interactive lessons for your users. For full featured and thorough training on G Suite, we recommend getting in touch with us (Interlockit.com).

• Grant admin privileges to other IT staff members
• Share the power! But we recommend doing so very carefully and only with trusted users that are responsible for managing users, devices, and configuring other management settings. Remember, granting admin permission to a user means you are giving them access to the admin console!

• Google's mobile device management for iOS, Android, and Chrome devices
• Users by default have access to their G Suite accounts from their mobile devices. This creates the need to manage and enforce security policies to protect the user data. G Suite's mobile device management tools provide a way for admins to remotely wipe data from lost or stolen devices. Admins also have visibility on mobile audit logs that help determine usage.

• Add domains as aliases or separate entities for free
• Unfortunately many admins don't know that the admin console allows organizations to add many domains at no extra cost. Users can be linked to identities at one or multiple domains without compromising their ability to share services. Admins can also add domains separately or as a domain alias.

Still need assistance with the admin console? No problem! InterlockIT.com offers training, not only on G Suite applications such as Gmail, Drive, and Calendar, but also on the feature rich admin console for administrators like you! We're here to help you with a range of things, from deployment and migrations to training and day to day management. Get in touch with us today to learn more about administrating G Suite for your organization!

Security breach! How to prevent your G Suite domain from getting hijacked

Legacy security solutions are no longer as effective against todays clever hacking methods, and on-premise hardware can often lack sufficient scale and performance to protect internet connected application infrastructures as they grow. As more organizations move their operations online, they need a cloud-based security solution that can defend their domain, email, valuable data, and in some instances, brand image.

Lately we have witnessed increasingly clever phishing attempts in our customer base. Some of these attempts are so sneaky you'd need to do a double or triple take to notice it as a red flag. Take for example a long time customer of ours who was sent an email with an almost identical domain name (only one letter was different). The email came from the actual domain name, meaning that the hacker had invested the time and money to purchase and configure the domain with the intent to hijack the real customer domain. Luckily our customer realized it was a malicious email and immediately deleted it and reported the domain to Google.

G Suite's cloud based security protocols are top notch. Google recently added a new security feature in Gmail to warn users when responding to emails sent from an external domain and not someone in their contacts. This feature increases awareness against forged email messages, impersonation, as well as common user-error when sending mail to incorrect addresses.

When a user clicks 'reply' in Gmail, Google scans the recipient list, including addresses in CC to verify the risk level. If a recipient is external to the user’s organization, not present in their Contacts or not someone the user interacts with regularly, the warning is displayed automatically. This is a subtle, yet powerful, way to keep your users vigilant.

A valuable step to take to prevent a hijacking is to create a rule in Gmail to bounce emails from domains that have close spellings. Here's how:

1. Login to your G Suite Admin account.
2. Go to Apps ---> G Suite ---> Mail ---> Advanced Settings
3. Under the Spam Section, Blocked Senders ---> Configure
4. Enter a (very) short description for the summary of what's being blocked
5. Use an existing list or create a new list for the addresses that are going to be rejected (you can choose single or multiple domains and single or multiple email addresses.)
6. Optional; you can edit the rejection notice that the sender will receive in the blocked bounce-back (leaving it blank will use the default).
7. "Bypass this setting for messages received from addresses or domains within these approved senders lists." - this option can be ignored (defaults to being checked off, but does not matter unless a list is created or used in this section).  This option also serves the purpose of allowing exceptions that can still send (eg. malicious.ca is blocked, but hacker@malicious.ca is allowed, or malicious.ca is blocked, but hackers.malicious.ca is allowed to bypass).

As long as we live in a world of technology, attackers will always look for ways to target us. As the internet evolves, the methods and techniques used by these attackers evolve along with it. It's important to understand that vulnerabilities do exist and the best way to avoid a compromised system is to set preemptive measures like the ones G Suite offers. The challenge with web security lies in that very changing nature. True cloud solutions offer the latest and most secure methods to provide the utmost protection for your online assets.

To learn more about cloud security and G Suite, contact Interlock IT today!