How to save money and delay the G Suite price increase

On January 16th, 2019 Google Cloud Announced price increases that will take effect April 2nd, 2019.

Organizations currently purchasing G Suite Basic for $50 on an annual plan in USD are facing a 44% price increase effective April 2nd, 2019.

The new prices in U.S. Dollars (USD) and Canadian Dollars (CAD) are below:

G Suite Edition	USD (per user/month)	CAD (per user/month)
Basic	$6	$7.80
Business	$12	$15.60
Enterprise	$25	$34.00

If your organization is currently buying G Suite Basic or Business Edition directly from Google on a monthly Flex plan you can switch to an Annual subscription through us at Interlockit.com before the price increase date and keep the old pricing for 1 whole year!

In addition, if your G Suite plan with Google direct is an annual commitment, switching to us at Interlockit.com as your partner will reset the annual contract start date to the date of the transfer letting you keep the old pricing for another year!

The potential savings of resetting your contract date are huge and there is zero interruption to your G Suite service. It's just a back end billing change. You are never locked in and can return to buying direct from Google after the 1 year is up but we expect you'll enjoy our excellent G Suite technical support team and stay on board with us.

Another great way to reset your contract date and lock in the savings is to upgrade to G Suite for Business Edition at the current $10/user/month or $120/user/year price on an annual contract. Your annual Basic contract gets terminated on the day of the upgrade effective resetting your term and locking in the old pricing for 1 year. Click here for the G Suite editions overview and a detailed comparison. G Suite Business with Team Drives and Unlimited Storage is giving our customers freedom from traditional Windows file shares and other non-integrated, non-cloud storage solutions.

Currently G Suite Basic on an annual plan is $50/user/year and G Suite Business is $120/user/year. These prices will increase to $72/user/year and $144/user/year respectively on April 2, 2019

Interlockit.com can save you $22 USD/user on Basic and $24 USD/user on Business Edition for 1 year. The savings on Canadian Dollar (CAD) G Suite plans can be even higher!

Contact us at Interlockit.com to learn more about what your cost savings could be.

Google Introduces Work Insights and the Investigation Tool

Have you ever wondered if your G Suite subscription is actually being put to good use?

Work Insights is a new tool to that lets you see how much impact G Suite is making on your organization. It does this by showing you data on which teams are using G Suite and which apps they use frequently, how they are using the apps to collaborate, how much time the teams are spending in meetings, and much more. Essentially, Work Insights gives you an overview of how G Suite enables your team members to work together.

Photo source: G Suite Updates Blog

Admins can look at adoption charts in Work Insights to analyze trends and track deployment progress. This data is useful for bench-marking and for identifying which team members may need additional training on applications. This can be especially relevant if your organization is shifting from legacy tools to G Suite.

Photo source: G Suite Updates Blog

Currently in beta, Work Insights is available to organizations subscribed to G Suite Enterprise or Enterprise for Education. G Suite admins who want to try it now can fill out the Beta Test Application form.

Are you aware of potential security risks within your G Suite domain?

Google understands every organization's need for simplified security management. The security center, which they introduced earlier this year, brings together security analytics, actionable insights, and best practice recommendations. Recently, they announced the general availability of the new investigation tool which integrates remediation to the prevention and detection features of the security center. G Suite admins can use the new investigation tool to identify suspicious device activity, find out if classified Google Drive documents have been shared to outsiders and hence cut access, remove emails that can compromise account security, and more.

Photo source: G Suite Updates Blog

The investigation tool has a simple user interface. Admins can identify threats and take action with a few clicks--no need to analyze logs or run complex scripts.

The investigation tool is now available to G Suite Enterprise customers.

References

Gain deeper organizational insights and take action with new G Suite features [Web blog post]. (2018, September 18). Retrieved September 23, 2018, from https://gsuiteupdates.googleblog.com/2018/09/gain-deeper-organizational-insights-and.html

Sawers, P. (2018, September 18). G Suite’s new Work Insights tool reveals adoption and collaboration rates within your company [Web blog post]. Retrieved September 23, 2018, from https://venturebeat.com/2018/09/18/g-suites-new-work-insights-tool-reveals-adoption-rates-and-collaboration-within-your-company/

The power of cloud integration for business IT systems

Before cloud computing existed, data used to reside in individual stores, on different computers, and sometimes within very different ecosystems. Users would have a record for a client in accounting, another in the order entry system, and another in a database of leads. Even emails were hosted on individual machines with only a local access point. To make matters even more complicated, none of these systems would automatically synchronize or intercommunicate; it was a virtual mess!

Thankfully many business systems today operate in the cloud allowing users to, for example, pull emails from a customer relationship management (CRM) system (like Copper) and with a single click, dial a contact via RingCentral which logs the interaction for productivity reporting and follow ups. Since data now has the ability to flow freely between software, it doesn't make sense for it to live in individual stores any longer. Think of software integration like bridges in a city, allowing traffic to flow freely from one place to another.

Our team at Interlock IT advocates a simplified workflow which eases integration between all of your business systems – phone, email, and software. For instance, allowing calls to be logged in your CRM both in and out of the office, and emails automatically synced to client records in your CRM and accounting software. Our skilled team can perform custom integrations with many other solutions that we may not necessarily resell. Our use of Google App Engine instead of hosted servers and the pervasiveness of modern Open API's with cloud software means integrations are low cost, secure, reliable, and near realtime. Gone are the error prone days of file exports to hard drives and batch import processes that frequently failed due to data structure changes. Modern API's flow through the software business logic layer to prevent issues like posting unbalanced accounting entries. Database or file level integration methods of the past often required duplication of this critical error checking logic and would fall behind as the core software business logic changed.

To illustrate an example of cloud integration, we use Hubdoc to automatically push our monthly phone bill to Xero which codes it to the correct expense account. It attaches the pdf image of the invoice and also saves a copy to our Google Drive where we can take advantage of the world's best search engine to instantly find it again. Enabling auto-pay with our provider allows us to simply let Xero's automatic downloading of bank transactions find the matching payment and mark it as paid. There is zero traditional human data entry required, which in return allows us to use that time towards more important tasks like following up with our customers.

Unfortunately many businesses still use obsolete (non-cloud) IT software that is inherently inefficient and expensive. Even custom integrations of legacy software is generally designed hastily to fill a need but isn't a permanent fix. This usually involves data that is only accessible from one computer and often by only one user at a time, not remotely and collaboratively. In the era of cloud computing, these sort of 'patch-ups' aren't necessary. Cloud computing has opened the doors for powerful software integrations that yield far superior results when it comes to productivity and efficiency. If there's a cloud application that your business needs to integrate, our team is ready to design and deploy it. Contact us today to find out more about how you can unify your workflow and improve your business IT system!

Fluidly Send Mails in Gmail By Mentioning Your Contact With The @ Symbol

If you're used to tagging your friends on Facebook, Twitter, or Instagram by typing @ + <your friend's name>, then surely you'll like this new feature in the New Gmail. When writing an email, you can mention your contact by typing the @ symbol and then the name of your correspondent in the body of the email.

Gmail will show a list of contacts as you type the name, and you can use the Up or Down arrow key and hit Enter to select the contact. The name will appear as a hyperlinked text in the body of the message and populate the To: field.

This trick only works with people you've already contacted, and only in the New Gmail interface. It's still a helpful feature nevertheless.

G Suite admins can enable the New Gmail in the Admin Console:

1. Go to Apps > G Suite > Gmail.
2. Under User settings, scroll down to "New Gmail Early Adopter Program" and select "Allow my users access to the new Gmail UI and features".
3. Save.

G Suite users and regular Gmail users can opt in on the feature by clicking on the gear icon in their mailbox and then choosing the option "Try the new [Yourdomainname] Mail" or "Try the new Gmail".

If you spend your time mostly on writing emails, then this cool feature should allow you to be more productive. Go ahead, try it now!

Canadian G Suite customers can now create Hangouts Meet meetings with US dial-in phone numbers

On April 23rd, 2018 Google announced the availability of dial-in phone numbers for Hangouts Meet. Previously this feature was only available with G Suite Enterprise subscriptions for $25 USD/user/month. Enterprise users still get the added benefit of international dial-in numbers and a 50 user versus 25 user per meeting limit.

The US based dial-in conference numbers work for all G Suite Basic and Business customers for no additional cost. This is awesome news!

We want to highlight that it works great for Canadian organizations too! Most of our customers have flat rate long distance plans in North America so a US based dial-in number is typically of no concern.

If you haven't yet tried Hangouts Meet you're missing out. It's far superior to Skype and even superior to most expensive commercial video conferencing solutions. You can equip your boardroom for high quality video conferencing with Google Hangouts Meet Hardware.

As always feel free to contact us at Interlockit.com with any questions!

G Suite End User Training and Adoption

Are you an existing G Suite customer that would like to see increased adoption of your software? Do many of your G Suite users only know the basics of how to send emails and manage their calendar? If so, it's time to invest in end user training.

Our team at Interlock IT has years of experience leading G Suite training sessions for numerous clients like Roche, and Ryerson University.

Roche contracted the team at Interlock IT to ensure that all new employees are more productive in their job. Roche has eliminated traditional windows file shares and gone completely to Google Drive for file storage, saving millions of dollars. No complicated VPNs are required and staff are confident they are using the latest version of the document in Google Drive versus a potentially out of date email file attachment.

Ryerson University implemented G Suite in 2012 but faculty and administrative users were slow to completely adopt Google Drive, Docs, and Sheets. The courses led by our Interlock IT team at Ryerson have received excellent feedback and are in high demand. You can view a sample agenda that was posted publicly on the Ryerson University website here. Our training has helped Ryerson eliminate traditional windows file servers and move completely to the security and simplicity of Google Drive with unlimited storage in the cloud.

If you increase the adoption and usage of G Suite you'll be rewarded with competitive advantages like:

• A culture of collaboration with Google Docs, Google Drive, Google Chat, and Google Meet
• Reduced communications and travel costs through Google Meet and Chat by eliminating third party video and audio conferencing solutions
• Better control of your data through centralized security and user management
• Elimination of risky and un-managed shadow IT solutions for file sharing and communications like Dropbox and Skype
• Reduced IT support costs from the simplicity of 100% web browser based solutions and no desktop software to manage

We've seen numerous situations in our large G Suite customer base where training on the G Suite collaboration tools has completely transformed the way people work. Consider one example: a chain of retail stores switched from Excel to Google Sheets for their daily store sales reports. Each store manager would update their own Excel spreadsheet at the end of the day, then email the file attachment to a staff member for consolidation and reporting for management. Now with Google Sheets all managers can edit one master consolidated reporting sheet at once and the management team can see on their screens the real time updates. Not only did they eliminate the cumbersome process of single user editing of sheets but they can now securely view the reports on any mobile device or web browser plus make comments and assign action items to store managers right inside the sheet. 

How many of your end users know how to use powerful workflow tools like "Action Items" within Google Docs and Google Sheets?

Google Forms is another included tool that is excellent for collecting data like headshots plus an automatic count of shirt sizes for an upcoming event. Just like all other Google Drive tools multiple users can collaborate simultaneously on the creating of the form and see the form results and charts update in real time.

It's clear that end user training on G Suite has a rapid return on investment through increased productivity and adoption. We frequently hear feedback like "Wow. I had no idea how much G Suite can do." End user training even helps your employees be more productive in their personal life since the world's most popular personal email solution Gmail, with over 1 billion monthly active users contains almost all of the same functionality.

Please contact us at Interlock IT for more information on G Suite training and adoption services!

Google G Suite Hangouts Chat vs Slack

On February 28th, 2018 Google made G Suite Hangouts Chat available to everyone. We've been using it in house for many months as part of the Early Adopters program and found it to be an excellent team collaboration tool. Hangouts Chat is seen as a competitor to Slack which we've implemented for some of our customers. It can also be compared to services like Microsoft Teams, Workplace by Facebook, and HipChat.

Note that Hangouts Chat should not be confused with Google Hangouts which is what most Google Search results will compare Slack to. Google Hangouts has been available for many years and is an instant messaging and video conferencing solution but lacks the chat rooms in the style of Slack.

Hangouts Chat

Some of our favourite cloud applications have released integrations to Hangouts Chat such as Copper CRM and Xero Accounting Software.

Many of our customers are already using Slack which is well integrated to Google Drive, Google Hangouts, and Google Calendar. So a common question is should G Suite customers stick with Slack or switch to Hangouts Chat?

Let's compare:

	Hangouts Chat	Slack
Price	$0 for existing G Suite customers https://gsuite.google.com/pricing.html	free or $8 to $15 per month per user with discounts available for annual plans https://slack.com/pricing
Single Sign On (SSO)	Yes - nothing to configure	Yes with $15/month Enterprise plan and some setup
Google Drive Integration	Yes	Yes - but permissions not integrated so must ensure document is shared with correct people to match channel
Google Calendar Integration	Yes - Including @Meet bot to book meetings with channel members when they're available	Yes - but not as feature rich
Google Hangouts Integration	Yes - Direct messages in Hangouts Chat are sent to users on Google Hangouts	Partial - only for opening a Hangouts video conference/meeting from within a channel. No direct message integration to Hangouts
Gmail Inbox Integration on web browser	Yes - New chat message indicator appears top right corner which helps bring users into Hangouts Chat organically from the user interface they use constantly	No - Users must open Slack to be notified of new messages
Mobile Apps	Android, iOS	Android, iOS
eDiscovery /Compliance	Yes - fully integrated to Google Vault so admins can set retention policies, search, and retain data for legal matters https://gsuiteupdates.googleblog.com/2018/02/google-vault-support-for-hangouts-chat.html	Partial - On Enterprise plan admins can export all data from a channel. Additional cost add-on tools are available that work with the Discovery API https://get.slack.help/hc/en-us/articles/204897248-Guide-to-Slack-data-exports
Conversation Threading	Yes. Built to always thread conversations keeping messages in context	Partial - Does not thread by default but users can choose to thread messages. https://get.slack.help/hc/en-us/articles/115000769927-Message-threads
Security	Supports all G Suite security features and admin settings such as two-factor authentication, mobile device management for remote wipe, security keys, etc. No separate user directory to manage.	Supports two-factor authentication but must be managed separately unless on Enterprise plan and logins are restricted to G Suite SSO. Users must be added/deleted separately. Remote wipe not available without third party apps
Languages	28 supported	5 supported
3rd party integrations	Yes	Yes - certainly Slack's popularity and eco-system of add-ons has an advantage

Source: Google Sheet Comparison

At Interlock IT we have experience programming integrations to Slack such as auto creating or updating a Google Sheet from within a Slack channel.

Both products have their advantages and disadvantages. Switching a significant user base over to Hangouts Chat from Slack could be challenging. But if your team hasn't started with Slack, Google is offering an excellent ready to go solution for no additional cost.

Certainly feel free to reach out to us with questions, comments, or custom integration needs at Interlock IT.

G Suite Calendar Interop: share free/busy data between G Suite and Office 365!

Google has recently released a new version of Calendar Interop which includes the much-anticipated support for Office 365. In light of this--as well as the old version being deprecated--we have run into a few clients that found the available instructions a bit hard to follow.

That's where Interlockit.com comes in to save the day! We're getting straight into the technical details in this post, so put on your geek face and pour yourself a fresh coffee before jumping in.

Prerequisites!

• Access to a G Suite Super Admin account.
• Access to an Office 365 Global Admin account.
• One spare G Suite license to use as a role account.
• You will need to know how to connect to Exchange Online Powershell and run simple powershell commands.
• Users must not have matching accounts in both G Suite and Office 365; both systems will prioritize internal users and ignore Calendar Interop if an internal user is found during lookup.

Create role account

In order to facilitate sharing of calendar information between your G Suite and Office 365 tenant, a role account must exist on each side.

On G Suite

• Sign into your Google Admin Console and go to the Users section.
• Configure a new regular user account (no admin privileges) with an email address of your choosing. I recommend “interop@yourgsuitedomain.com”.
• It is recommended this account be used exclusively for calendar interop.
• Go ahead and set a permanent password right away and keep it ins a safe place. We will need to log in to this account to complete steps later in this guide.

*tip: leave the Admin Console open until you have completed this guide, as you will need it in following steps.

On Office 365

• Configure a new mail-enabled user (no additional privileges) using the New-MailUser cmdlet in Exchange Online Powershell. Example:
  
  New-MailUser -Name "Calendar Interop" -ExternalEmailAddress interop@externaldomain.com -MicrosoftOnlineServicesID interop@your365domain.com -Password (ConvertTo-SecureString -String ‘yourpassword' -AsPlainText -Force)

• The name can be anything, so be descriptive.
• This email address must not exist in Office 365 as a user or contact. The role account shouldn’t need to receive mail, so it doesn’t really matter what address you use here.
• This email address must use an accepted domain in Office 365. This address will not accept mail, but behaves like the user ID for the role account on your tenant.
• Set any password you like. It must be within ‘single-quotes’.
• It is recommended this account be used exclusively for calendar interop.

*tip: leave Powershell open until you have completed this guide, as you will need it in following steps.

Create an Office 365 availability configuration

In order to give our Office 365 role account the ability to feed free/busy data to G Suite, we must create a new availability configuration and assign it to the role account using the New-AvailabilityConfig cmdlet in Exchange Online Powershell:

New-AvailabilityConfig -OrgWideAccount “Calendar Interop”

Make sure you use the same name in quotes used when first setting up the Office 365 role account.

Configure the G Suite admin console

• Sign into your Google Admin Console and navigate to Apps > G Suite > Calendar
• Scroll down and expand the “Calendar Interop Management” section.

• Fill in the Exchange Web services URL for Office 365:
  https://outlook.office365.com/ews/exchange.asmx
• Enter the Exchange role account’s user ID (in our case, interop@your365domain.com).
• Enter the Exchange role account’s password.
• Check the box for “Enable user availability lookups”.
• Click “SAVE CHANGES”

Add the availability address space in Office 365

• From your G Suite admin account, open Google’s Credential Generation Tool. Check the box, and click “Generate new credentials”

• When prompted, sign in with the G Suite role account you created earlier. It will ask for permission to access calendar data. Click “Allow”.

• Click “Download”, and save the credentials.dat file somewhere safe--you will not be able to retrieve this file again in the future without breaking the setup, requiring you to repeat all the steps in this section.

• Open the Configuration Tool

• Click “Choose File” and select the credentials.dat file you downloaded in an earlier step.
• Select “Exchange 2013 or newer, including Office 365”
• Enter the user ID of the Office 365 role account, in this example we are using “interop@your365domain.com”
• Enter your G Suite domain in the field asking which address space you wish to add to exchange. In this example we are using “yourgsuitedomain.com”.
• Click “Show Exchange Setup”.
• You will be presented with the following page:

• Copy-paste the above section of green text into Exchange Online Powershell. You may need to hit “Enter” once each command completes, until all the commands have been run.

Create contacts for your G Suite users in Office 365

In order for Office 365 to display the free/busy data for a G Suite user, that user must be represented as a contact in the Office 365 system:

• You can add contacts manually in the Office 365 Admin center under the “Users > Contacts” section.
• You can use Exchange Online powershell to do bulk updates of contacts if needed.

You’re all set!

Now you can create a test event in a G Suite user account and an Office 365 user account respectively, to test that each are able to see the free/busy indicator of the other.

*tip: it may take a few hours for the Exchange Online settings in Office 365 to propagate, so if your initial tests don’t work, wait a few hours and try again before taking troubleshooting measures.

Google provides a Troubleshooting tool but it is limited in functionality. If you get lost, give me a shout over at Interlockit.com and we'll get you sorted in no time! Now, don't you feel like you deserve another coffee?

Copper CRM integrated contact us/sign up form for your website using Google Forms

Copper customers frequently ask us about setting up web forms that will automatically create a person (or lead) record and send a personalized email response upon submission.

Copper has posted a solution based on Wufoo and Zapier but it doesn't send an automatic email reply. It's also simpler and cheaper to use free Google Forms plus free Mailchimp, so we built it!

We loved this solution so much, we opted to use it on our own website.

Our live Contact Us Google Form: http://www.interlockit.com/Home/contact-us

If the email address submitted does not already exist in Copper, a Lead record is created instantly and a welcome email is sent using Mailchimp's Automated Welcome Email feature:

If the email address is found the phone number submitted is compared and updated if needed.

In both cases a Copper CRM Task is created to followup and is assigned to the user of your choice, plus Mailchimp sends a personalized welcome email.

You can even use Mailchimp to schedule automatic follow-ups, which is what we did for our Blink Reports Software Free Trial Sign-ups. This is another Google form we integrated to Copper CRM and to our Blink Reports for Xero Accounting software running in Python on Google App Engine/Google Cloud Platform. Mailchimp handles DRIP marketing to our free trial signups with a scheduled series of helpful emails.

In the case of the Contact Us Form 100% of the code runs inside the Google Cloud using Google Apps Script. The benefits are speed, simplicity, reliability, and security. It's all managed by Google's massive Cloud Computing resources and the world's best security team. All security for editing the online form and reviewing past form submissions in Google Sheets is managed by your existing Google Account logins.

Here's a code excerpt for the techies like me:

So what does it cost?

• It's FREE if we can become your G Suite license Reseller for 10 or more users, which is at no additional cost to you.
• Otherwise cost is $10 per month plus a small setup fee of $99 with discounts available for buying less than 10 G Suite users through us
• Mailchimp is free for up to 2,000 subscribers or $10/month for unlimited emails

Certainly reach out to us at http://www.interlockit.com/Home/contact-us to sign up or send us any questions you may have!

Google Drive Backup and Sync for Google G Suite

As we discussed in our prior post Google Drive Backup and Sync plus Google Drive Streaming both work great with your Google G Suite for Business account.

In this post we'll show you how to backup your documents folder, Quicken files, photos and videos with Google Drive.

Google Drive Backup and Sync can both Backup and Sync files to your computer but we recommend turning off the Sync feature and using Google Drive Streaming with your G Suite account. This avoids the consumption of hard drive space and the security risks of storing files locally on your computer.

Download Drive Back and Sync here: https://www.google.com/drive/download/backup-and-sync/ and run the executable to start the installation.

During the initial setup choose the folders you would like to backup, but don't turn on Drive Sync.

Your preferences should look something like this:

Note that we've chosen to backup various folders from the Home Theatre PC (HTPC) including my kid's local user directories where their valuable Minecraft levels are saved. 

We've also enabled the uploading of photos and videos to Google Photos. This way any new photos saved to the selected folders on the local drive from my Sony camera are automatically stored in Google Photos and accessible from any device anywhere, anytime. You can choose Original quality or the free unlimited High quality mode.

Note the "Removing items" option. If you want files you delete in Google Drive from the cloud or from the local computer to be deleted everywhere without prompting then choose "Remove items everywhere". You can also be prompted to remove items or you can choose not to delete items on other devices which may leave lots of orphaned files behind.

If you have a large amount of data to backup the initial backup could take many days to complete but once finished it will only upload the changes as they occur.

If your G Suite license is for G Suite Basic ($5/user/month) you can store up to 30 GB of files, photos (original quality), and emails. Upgrading to G Suite for Business will give you Unlimited storage for $10/user/month (1 TB/user if 5 or less users on the domain).

G Suite for Business at $10/user/month is one of the most cost effective unlimited storage options available since it includes the full G Suite of software, Google Vault and more in the price. Dropbox charges $10/user/month for 1 TB of storage but it does not include email, calendar, Google Docs, Google Meet video conferencing, Google Sites, etc.

Google Drive Backup and Sync is also an excellent replacement to Crashplan who exited the consumer backup space this year.

Certainly contact us at Interlockit.com for assistance or to upgrade to G Suite Unlimited storage!

Backup and Sync for Google Photos and Google Drive plus Google Drive File Stream for G Suite

Are you confused about which Google Drive software tools you should install on your Windows PC or Mac desktop for use with your G Suite for Business account versus your personal @gmail.com account? If so, this first in a series of blog posts is for you.

Working with files purely in the cloud like Google Sheets, and Google Docs is the ideal way to go, but often we need to work with more traditional files stored on our desktop computer like photos, Microsoft Word/Excel, and accounting data like Quickbooks.

Google Drive Backup and Sync

Backup and Sync is an app for Mac and Windows PC's that backs up files and photos safely in Google Drive and Google Photos, so they're no longer trapped on your computer and other devices.

Backup and Sync works for both Google Photos and Google Drive. It replaces "Google Photos Desktop Uploader" and "Google Drive Desktop Sync." Please ignore the click bait headlines that created fears in our customer base that "Google Drive" was going to be shut down. Backup and Sync is the replacement and is an awesome upgrade of the legacy Desktop Sync utility.

As of May 2017 Google Drive had over 800 million daily active users and hosts over 2 trillion files. That's a massive growth curve from 120 million active users in 2013. Google Drive with its lower storage costs and included suite of software is a huge long term threat to popular file sharing solutions like Dropbox and Box.Net.

Google positions Backup and Sync as being for Personal users and Drive File Stream for Business users but using the two in combination has some big benefits that we'll dive into later. Backup and sync is their consumer sync client but G Suite organizations can use it too.

Google Drive File Stream

Drive File Stream lets you see all your files in Google Drive without using storage space on your computer. It behaves much like a traditional mapped network drive letter in Windows File Explorer or a Network Share in Finder on a Mac. It's a key improvement that is allowing our customer base to ditch Windows File Shares for good. Files are streamed to your PC from the cloud on demand for use in your favourite desktop apps.

Drive File Stream includes the ability to save specific files and folders offline, including Team Drives so you can still be productive offline without installing Backup and Sync. It's simple to open files like PDF's from Adobe Acrobat Pro and Microsoft Word directly from your Google Drive. Each time you press the Save button in your favourite app your changes are synced to Google Drive in the cloud. Version management is automatic so you can always roll back to a prior revision of your file.

However, Drive File Stream does not upload your images to Google Photos nor can you tell it to automatically backup your Windows Document or desktop folder from your PC. You can read more about the differences between them here.

On our next blog post we'll dive into installing Backup and Sync for G Suite organizations. In the mean time if you have any questions or would like pricing on Google Drive please contact us at Interlockit.com!

Achieving weight loss and fitness goals with technology

I love crafting business solutions and making software integrate seamlessly for our Interlock IT customers, but it's even better when those solutions can be leveraged to help with personal goals like weight loss and fitness.

Hopefully this post can help you achieve your weight loss and fitness goals by using technology to integrate daily activity level, exercise, and calorie tracking. Did you know that you can even sync your Polar Training Results and Training Targets into your G Suite for Business Google Calendar? This is a great example of IOT (Internet of Things) where multiple devices and software can work together elegantly.

Background and issue

I've been running consistently for 3 years, despite experiencing every pain imaginable as I adapt my lifelong computer nerd body to running.

One of my issues was being very hungry after a Sunday long run and knowing that I needed to eat some extra calories to refuel. What I didn't want to do is overeat and negatively impact my weight loss for the week. A fitness tracker live integrated to MyFitnessPal is a perfect solution to know how much to refuel and still achieve your weight loss goals.

Beginner tips

I recommend that beginners start with a couch to 5K program like C25K. I started with Runtastic and a Wahoo heart rate monitor in May 2015 which has similar beginner walk/run training programs. In fact, I've learned that easy slow running and keeping my heart rate below 130 for the majority of my training is a key to avoiding overuse injuries, consistently enjoying running, and race success. The hard push to 5K I used to do in University was inefficient and uncomfortable, and took the joy out of the sport.

My 2018 Goals

• Lose 10 to 15 pounds of weight by April 30th
• Beat my half marathon personal record (PR) of 1:38:14
• Complete my first full marathon

I completed my first half marathon and set my PR in May 2017. This November 2017--despite sticking religiously to the Polar half marathon training program--I failed to set a new half marathon PR partly because I gained some weight. Losing ten pounds saves a whole minute on a 5K and almost nine minutes on a full marathon. You can see all my PR's and running stats on Strava

My Technology Solution for fitness and calorie tracking

Polar M430

• Polar M430 for activity tracking (wrist based) all day heart rate monitoring.
• Polar Flow on smartphone and any web browser for charts, running index, and weight tracking.
• MyFitnessPal on smartphone and web for calorie tracking and weight tracking.
• Optional: Polar H10 chest strap heart rate sensor with Polar Beat for tracking competitive soccer where I can't wear a watch. It also provides more accurate heart rate tracking with the M430 versus its wrist monitoring.
• Optional: Strava on smartphone and web for Strava Live Segments and sharing your achievements with running or cycling friends.
• Optional: Polar Balance scale for automated logging of your weight.

MyFitnessPal

Setup and Configuration

The screenshots and setup below are specific to integrating Polar devices with MyFitnessPal but do some homework and you'll see that Garmin watches, Fitbits, Apple Watches and more can integrate your daily activity and training to MyFitnessPal too.

Connect Polar Flow App to MyFitnessPal

• On your smartphone open the Polar Flow App, Settings, and toggle on Connect MyFitnessPal. Follow the prompts to login and Authorize Polar to read and write to MyFitnessPal.

• Note that you can integrate your Polar Training Results and Polar Training Targets to your G Suite for Business or personal Google Calendar with the two toggles in the Polar App Settings (this setting is only available in the Polar Flow smartphone App).
• Alternatively, you can configure the MyFitnessPal integration via your web browser. Open https://flow.polar.com/settings, click the Connect button for MyFitnessPal and follow the prompts.

• Next, inside MyFitnessPal on the web turn on Polar Flow Step tracking via the menu bar Apps, Steps. This means both exercise tracked and your steps for the day will be included in the "Exercise" Calories of MyFitnessPal:

Usage

Once Polar Flow is integrated to MyFitnessPal you should see "Exercise" automatically updated in the MyFitnessPal App and on the web from Polar Flow:

The data in the screenshot above shows my daily target of 1500 calories not including exercise; my food logged so far today after my lunch and afternoon snack of 1146; and my calories burned from exercise and steps of 520; leaving 874 calories to eat for my dinner and evening snack. The 1500 calorie target may see too low but remember that this is before exercise and steps (plus, I'm a small guy).

The exercise calories of 520 consists of my run, stretching, and Polar's estimate of my steps for the day:

Tip: Be careful not to eat the example 195 calorie "Polar Flow Calorie Adjustment" on workout days. It assumes that you'll achieve your Polar tracked daily goal of 100% or about 10,000 steps in addition to your workout so it can be overstated on your workout days. Throughout the day you'll see it change based on actual steps whenever your Polar watch syncs to the Polar Flow App. If you review the prior day "Adjustment" calories for the first while you'll get a better feel for how your activity impacts the adjustment. The next day (after a morning sync from your watch) is it adjusted to actuals and the calorie adjustment can even go negative (if you enable this setting in MyFitnessPal) to account for a low level of activity outside of your workout recorded.

Your Progress/weight is also updated automatically from Polar Flow to MyFitnessPal by either using the Polar Scale or by manually updating your weight in Polar Flow on the web in Settings: https://flow.polar.com/settings. You could enter your weight in MyFitnessPal directly but updating it in Polar Flow helps keep its calorie burn calculations more accurate and updates MyFitnessPal anyway.

Conclusions

Just like we can integrate cloud software for our business customers you can integrate your consumer devices into your Google Calendar, MyFitnessPal, Strava, and more to take advantage of each product's unique strengths. With cloud based solutions of today, integration is easy and reliable. Long gone are the days of running complicated unreliable synchronization software on your desktop computer just to get emails on your Blackberry or Palm device, yet many small businesses still suffer through similar headaches with their business software and email systems.

Contact us today at Interlockit.com and let us remove your IT headaches and software integration challenges!

Google's backup solution versus Crashplan from Code42 - clarified!

In a recent article by Code42 titled 'Google Drive is a Bad Backup', they attempt to explain how Drive fails as an adequate backup solution. Occasionally, we do encounter users who ask if Google Drive is a reliable solution to store all their invaluable data, and if it's necessary to consider a third party backup utility. This post aims introduces an answer and also clarify the misstatements from the Code42 article.

One thing we can all agree on; Google is constantly updating and adding improved features to it's applications. Google Drive is no different and is being upgraded into a robust backup tool. Instead of having files reside inside the Drive folder, Drive can now monitor and backup files inside of any folder you point it to. This can include your desktop, your entire documents folder, and even other more specific locations. The new feature is out in the form of a new app called Backup and Sync.

Code42 claims, "Google Drive puts the burden on your users. Files don’t just appear in Google Drive. Your users have to manually select and upload each file for sharing or saving. When used as backup, this puts a huge burden on your users. You’re asking them to stop what they’re doing, several times each day, to manually back up every new file they’ve created". This simply isn't true, Drive has auto sync capabilities that lets users choose the folders they want to sync so they don't have to select each file and upload manually. Check out this support document from Google that explains how.

Code42 goes on to claim, "Google Drive doesn’t cover all your data. Users want to back up all their files. But they only want to share some of them. In fact, some of users’ most valuable files are those they hold most closely—and are reluctant to share. Anything they choose not to manually share is not backed up and can’t be recovered in a data loss incident". Again, not true. By default nothing is shared and remains private. Users aren't required to 'share' a file in order to back it up or sync it with Drive. Files that are not intended for sharing can easily be synced and backed up into Drive. See 'change your back up and sync settings' on this support page.

Another false statement by Code42; "Google Drive makes user error everyone’s problem. Google Drive is focused on moving work forward—not going back. If a user accidentally deletes a file and doesn’t realize it in time, it’s lost forever. Worse, that deleted file is now gone from everyone’s Google Drive". Google Drive, although focused on moving work forward, also offers the chance to recover deleted files. You can do this via your trash bin. If the file still isn't visible, you can contact a Google Drive specialist from your support page (in the admin console) to assist you. Learn more about file recovery. In addition, Team Drives were introduced to allow teams to effectively collaborate on files without losing access in case the 'initial owner' of the file leaves the team. Unlike files in My Drive, files in Team Drive belong to the team instead of an individual. Even if members leave, the files stay exactly where they are so the team can continue to share information and get work done.

Google understands that users already keep their most important files and photos in different places, such as a desktop, phone, USB drive, SD card etc. It's a challenge to keep all these scattered files secure, backed up, and organized, which is why Backup and Sync was created. It’s essentially the latest version of Google Drive for Mac and PC and is an easier, speedier, and much more reliable way to protect files and photos safely in Google Drive and Google Photos. This means files are no longer trapped on your computer and other devices. Simply choose the folders you want to back up, and the app will take care of the rest!

This is a huge improvement from the previous iteration of Drive for Mac and PC but it's not perfect for businesses, which is why it's primarily intended for consumer users, for now at least. It's also important to keep in mind that Backup and Sync is not a replacement for a restore tool. If your computer crashes, you will not be able to use Backup and Sync to restore your operating system. Google recommends G Suite users to continue using Drive for Mac and PC until the new enterprise-focused solution, Drive File Stream (currently only available in Early Adopter Program), is made generally available to all G Suite domains later this year. Drive File Stream will allow users to access huge corporate data sets without taking up the equivalent space on their hard drives.

Ultimately, Backup and Sync takes the chore out of the traditional drag and drops or organizing files and folders to get them synced to the cloud. Check out Google's support page to learn more about the new app and possible uses you may have for it. Give us a shout if you'd like to learn more about G Suite and upcoming features.